Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage a portfolio of properties, ensuring smooth operations and excellent customer relations.
- Company: Join Hillcrest Estate Management, a leading firm in residential block management with over 40 years of experience.
- Benefits: Enjoy 24 days annual leave, hybrid work options, and discounts through Perkbox.
- Why this job: Be part of a supportive culture that values work-life balance and offers career growth opportunities.
- Qualifications: 2+ years in property management, strong communication skills, and a full UK driving licence required.
- Other info: Flexible working hours and recognition incentives make this role even more appealing.
The predicted salary is between 43200 - 72000 £ per year.
Overview
Position: Senior Property Manager
Location: Hybrid (Bristol based portfolio)
Working Hours: 09:00 – 17:30 Monday to Thursday, 09:00 – 16:00 Friday
Salary: Competitive
Company: Hillcrest Estate Management, part of the Trinity Property Group, an Odevo Group Company. Hillcrest Estate Management focuses on Residential Block Management and has offices in Bristol and Essex.
Responsibilities
- Responsible for all management aspects of developments within the portfolio.
- Carry out development inspections as necessary to ensure the Companies responsibilities are met.
- Proactively communicate with customers regarding management of their development, ensuring communication strategies are achieved and reviewed regularly.
- Effectively manage the relationship with customers, respond to queries, build positive relationships with stakeholders, report to clients regularly, and attend meetings as required.
- Work with customer-formed groups such as RAs, RMCs, RTMs, etc.
- Ensure customer complaints are resolved effectively and in a timely manner.
- Liaise with the Accounts department to ensure accurate financial management of the development.
- Source, appoint and manage competent trade persons to undertake works across the portfolio.
- Ensure all works undertaken by contractors are of suitable quality and cost-effective.
- Ensure all Health & Safety and Industry legislation is adhered to.
Qualifications and Skills
- At least 2 years experience in the residential property management sector.
- Ideally ATPI qualified.
- A proven track record in customer services with excellent communication skills and the ability to communicate with individuals at all levels.
- Full UK driving licence.
- Intermediate computer skills in Microsoft packages.
- Previous experience of contract management.
- Client-focused, organised, self-motivated, with the ability to use own initiative and work to tight deadlines.
- Attention to detail, with the ability to keep perspective and make informed decisions.
Benefits
- 24 days annual leave for work-life balance.
- Discounts on shopping and services through Perkbox.
- Employee Assistance Programme for confidential support.
- Hybrid and flexible work opportunities.
- Financial support for personal development.
- Opportunities for career growth.
- Recognition incentives.
- Cycle to Work scheme for a healthy lifestyle.
- Employee Referral Scheme for potential bonuses.
Application Process
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
#J-18808-Ljbffr
Senior Property Manager employer: Hillcrest Estate Management
Contact Detail:
Hillcrest Estate Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Property Manager
✨Tip Number 1
Familiarise yourself with the Bristol property market and local regulations. Understanding the specific challenges and opportunities in this area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the residential property management sector. Attend local industry events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in managing customer relationships effectively. Be ready to share specific examples of how you've resolved complaints or built positive stakeholder relationships in your previous roles.
✨Tip Number 4
Showcase your organisational skills by preparing a mock portfolio management plan. This will not only highlight your ability to manage multiple developments but also demonstrate your proactive approach to the role.
We think you need these skills to ace Senior Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in residential property management. Emphasise your customer service skills and any qualifications, such as ATPI, that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your understanding of Hillcrest Estate Management's values. Mention specific experiences that demonstrate your ability to manage relationships and resolve complaints effectively.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, organisation, and attention to detail. Provide examples of how you've successfully used these skills in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in property management.
How to prepare for a job interview at Hillcrest Estate Management
✨Showcase Your Experience
Make sure to highlight your experience in residential property management. Discuss specific examples where you've successfully managed a portfolio, resolved customer complaints, or improved communication strategies.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, prepare to discuss how you've effectively communicated with clients and stakeholders in the past. Consider sharing instances where your communication led to positive outcomes.
✨Understand Health & Safety Regulations
Familiarise yourself with relevant health and safety legislation. Be ready to discuss how you ensure compliance in your previous roles, as this is crucial for the position of Senior Property Manager.
✨Ask Insightful Questions
Prepare thoughtful questions about Hillcrest Estate Management's approach to property management and client relations. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
