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For Companies At a Glance
- Tasks: Support individuals in temporary accommodation, ensuring swift transitions to permanent housing.
- Company: Middlesbrough Council is dedicated to improving lives and providing essential community services.
- Benefits: Enjoy flexible working options and a supportive team environment with development opportunities.
- Why this job: Make a real impact on people's lives while working collaboratively in a dynamic service.
- Qualifications: Experience in homelessness services and strong communication skills are essential.
- Other info: Join a welcoming team with a full induction process and the chance for informal discussions before applying.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Two new posts to support the development of our homeless services within Middlesbrough. The post holder will work within the ACT (Accessing Change Together) Service, which brings together council staff and partner organisations to provide a range of support and interventions for service users with needs in relation to homelessness and housing related support, domestic abuse and substance misuse. ACT is an integrated service with a shared case load management system to enable staff and partner organisations to work together and share information to improve outcomes for service users. The service also collaborates with other Council services including Adult and Children’s Social Care to develop consistent pathways and effective processes.
Responsibilities
- Take lead responsibility for those placed in interim accommodation, ensuring that their length of stay is as short as possible and that cases are proactively case managed. This includes regular face to face and telephone contact with service users and revision of Personal Housing Plans.
- Work closely with Community Interventions (TA Move on Officer) and the Brokerage Officer to deliver coordinated support.
- Carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021, and make all necessary statutory decisions throughout the application process.
- Collaborate with other Council services and partner organisations to develop consistent pathways and effective processes.
Qualifications and skills
- Experience of working within a statutory homeless setting and ability to work effectively with a range of services.
- Ability to carry out homelessness assessments in line with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021.
- Strong communication and interpersonal skills, with a resilient and creative approach to supporting service users.
- Commitment to the Council\’s values and a proactive approach to achieving best outcomes for residents.
Working pattern and opportunities
We offer development opportunities alongside flexible working with the option of a blended working environment (home and office where appropriate).
What to expect
New staff joining Middlesbrough can expect a warm welcome from the teams, our Director and Chief Executive, and a full induction process.
How to apply and contact
To find out more about the services we provide or how you can be part of Middlesbrough, ring Joanne West on 01642 726547 for more information. We welcome informal discussions prior to applying for a post.
The above post is subject to an Enhanced Disclosure and Barring Service DBS check.
Skills, Experience, Qualifications — If you have the right match for this opportunity, then make sure to apply today.
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Housing Solutions Officer (Temporary Accommodation Move-On) employer: Middlesbrough Council
Contact Detail:
Middlesbrough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Solutions Officer (Temporary Accommodation Move-On)
✨Tip Number 1
Familiarise yourself with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021. Understanding these laws will not only help you in your role but also demonstrate your commitment to the position during interviews.
✨Tip Number 2
Network with professionals in the housing and homelessness sector. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Prepare for scenario-based questions that may arise during the interview. Think about how you would handle various situations involving service users, as this will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Research Middlesbrough Council's values and recent initiatives in homeless services. Tailoring your responses to align with their mission will show that you are genuinely interested in contributing to their goals.
We think you need these skills to ace Housing Solutions Officer (Temporary Accommodation Move-On)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Solutions Officer position. Tailor your application to highlight relevant experience in statutory homeless settings and your ability to work with various services.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles or experiences that relate to homelessness support, case management, or working with vulnerable populations. Use specific examples to demonstrate your skills and resilience.
Showcase Your Skills: Make sure to mention key skills such as communication, problem-solving, and teamwork. Discuss how these skills have helped you achieve positive outcomes in past roles, especially in challenging situations.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the values of Middlesbrough Council. A personal touch can make your application stand out.
How to prepare for a job interview at Middlesbrough Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Solutions Officer. Familiarise yourself with the Homelessness Reduction Act 2017 and the Domestic Abuse Act 2021, as these will likely come up during your interview.
✨Showcase Relevant Experience
Prepare to discuss your previous experience in a statutory homeless setting. Be ready to provide examples of how you've worked effectively with service users and collaborated with other services to achieve positive outcomes.
✨Demonstrate Your Passion
Middlesbrough Council values passion and resilience. Be prepared to share why you are passionate about helping those in need and how you can contribute creatively to support service users facing homelessness.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, the support available for new staff, and how success is measured within the ACT service.
