At a Glance
- Tasks: Assist clients with renewals, quotes, and relationship management.
- Company: Join a thriving Commercial Insurance Team in Stockport.
- Benefits: Enjoy a negotiable salary, pension, and fully funded qualifications.
- Why this job: Be part of a supportive team focused on client success and professional growth.
- Qualifications: Experience in Commercial Insurance and strong communication skills are essential.
- Other info: On-site role with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Commercial Account Handler role at Brown & Brown UK
As a result of our continued growth and success in the insurance market we are seeking an ambitious and driven account handler to join our team in Stockport.
As a Brown and Brown team mate we will rely on you to put our customers at the heart of everything you do; managing a portfolio of our commercial clients, providing them with advice alongside supporting our Account Executives in delivering world class service to our customers.
Responsibilities
- Manage the day to day servicing of a book of commercial insurance clients across a variety of insurance lines and products
- Assist in the preparation renewal reports, process mid-term adjustments and support our clients with policy documentation, alongside supporting on any queries they may have.
- Work with our clients, responding to queries promptly and finding appropriate resolutions for our customers.
- Liaise with underwriters and insurers alike, to obtain the best terms from the market and ultimate outcomes for our clients
- Maintain accurate client records in line with company process and procedures, complying always with the FCA guidelines.
- Actively seek out new business opportunities, ensuring our new customers and their business are adequately protected.
- Want to learn and develop your skills supported by the regional leadership team.
The Rewards
- A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.)
- Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)).
- Full support for your professional development (including fully funded qualifications)
About You
- You will have a strong grounding and understanding of commercial Insurance products particularly property, casualty and motor and be keen to develop in your career.
- Be proficient in the use of the Acturis system and have previous experience in using insurer and broker portals alongside e-traded systems
- You’ll be able a natural communicator working with colleagues and insurer partners at all levels.
- Have a good working knowledge of Microsoft office applications particularly Outlook, Word and Excel
- You should also be confident in dealing with stakeholders at all levels and have a wider skill set that includes strong communication (both written and verbal), negotiation, sales and IT Skills.
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other, Information Technology, and Management
Industries
- Insurance
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Commercial Account Handler employer: Brown & Brown UK
Contact Detail:
Brown & Brown UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the Commercial Insurance market. Understanding the nuances of this sector will not only boost your confidence but also help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the industry. Attend local insurance events or join online forums to connect with current Commercial Account Handlers. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Brush up on your negotiation skills. Since the role involves negotiating with Underwriters, consider role-playing scenarios with friends or colleagues to enhance your confidence and effectiveness in these discussions.
✨Tip Number 4
Showcase your IT skills, especially with platforms like Acturis. If you have experience with similar software, be prepared to discuss how you've used it to improve efficiency or client service in past roles.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance. Focus on your skills in client management, negotiation, and any specific software you’ve used, like Acturis.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention how your background aligns with their needs, particularly in managing client relationships and delivering excellent service.
Highlight Relevant Skills: In your application, emphasise your communication skills, both written and verbal. Provide examples of how you've successfully negotiated terms or managed stakeholder relationships in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Brown & Brown UK
✨Know Your Insurance Basics
Make sure you have a solid understanding of the Commercial Insurance market. Brush up on key terms and concepts, as well as recent trends in the industry. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Your Communication Skills
Since the role involves liaising with clients and stakeholders, be prepared to showcase your communication skills. Practice articulating your thoughts clearly and concisely, both verbally and in writing, to make a strong impression.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and negotiation skills. Think of examples from your past experiences where you successfully managed client relationships or negotiated terms, and be ready to discuss them.
✨Demonstrate Your IT Proficiency
Familiarise yourself with the software and tools commonly used in the industry, such as Acturis. Be ready to discuss your experience with Word, Excel, and any other relevant platforms, as this will show your readiness to hit the ground running.