At a Glance
- Tasks: Welcome guests, manage bookings, and ensure a fantastic first impression.
- Company: Join Aragon House, a vibrant pub with a restaurant, hotel, and cocktail bar in Parsons Green.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount at all Young's venues.
- Why this job: Be part of a supportive team with growth opportunities and a fun work environment.
- Qualifications: Must have customer service experience, excellent communication skills, and a keen eye for detail.
- Other info: Flexible shifts available, perfect for students or those seeking part-time work.
The predicted salary is between 24000 - 36000 £ per year.
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We are looking for some amazing individuals to join our vibrant and energetic team in Parson’s Green. We hand pick our team based on their personalities that help to form the supportive and engaging environment that you see when in Aragon House. Do you think you would be the perfect fit?
Aragon House, sat on Parsons Green, is a great place to work. We actively promote within and offer lots of opportunities for progression and development. We have both full and part time positions available and a range of shifts to suit your needs. Aragon House is not just a pub, we have a restaurant, a boutique hotel boasting 15 stunning rooms, a cocktail bar and a fully heated and serviced garden. We really do have something for everyone.
What We Offer Our Receptionists/hosts
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and hotels
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist/host:
As the successful Receptionist/host you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.
You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.
Alongside this you will be hosting all guests in a busy premium venue, managing the diary, assisting guests and being the first point of contact for everyone who walks through the door.
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Receptionist employer: Young's
Contact Detail:
Young's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Aragon House and its offerings. Understanding the unique aspects of the pub, restaurant, and hotel will help you engage with guests more effectively and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience during any informal conversations or networking opportunities. Being able to share specific examples of how you've delivered exceptional service will make you stand out as a candidate.
✨Tip Number 3
Demonstrate your team player attitude by discussing your previous experiences working in a team environment. Mention how you contributed to team success and how you can bring that same energy to Aragon House.
✨Tip Number 4
Prepare to discuss your organisational skills and how you manage multiple tasks. As a receptionist, you'll need to juggle various responsibilities, so showcasing your ability to stay organised under pressure will be key.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Aragon House is looking for in a Receptionist. Highlight key skills such as customer service, communication, and attention to detail in your application.
Tailor Your CV: Make sure your CV reflects your experience in similar roles. Emphasise any relevant customer service experience and showcase your ability to work in a team and manage multiple tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention specific aspects of Aragon House that appeal to you and how your personality aligns with their vibrant team culture.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application demonstrates your attention to detail, which is crucial for a Receptionist role.
How to prepare for a job interview at Young's
✨Show Your Personality
Since the company values personality and team dynamics, be sure to let your own character shine through during the interview. Share anecdotes that highlight your friendly and outgoing nature, as well as your ability to work well in a team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in previous roles. Discuss specific situations where you went above and beyond to ensure customer satisfaction, as this is crucial for a Receptionist position.
✨Highlight Organisational Skills
As a Receptionist, you'll need to manage diaries and assist guests efficiently. Be ready to discuss your planning and organisational skills, perhaps by sharing how you’ve successfully handled multiple tasks or managed busy schedules in the past.
✨Research the Venue
Familiarise yourself with Aragon House and its offerings. Knowing about the restaurant, hotel, and cocktail bar will not only show your interest in the role but also help you answer questions more effectively and engage with the interviewers.