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- Tasks: Lead a team to identify unaccounted water and reduce leakage daily.
- Company: Join Severn Trent, a company dedicated to environmental care and community service.
- Benefits: Enjoy 28 days holiday, annual bonuses, and a leading pension scheme.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Looking for positivity, character, and a caring attitude; experience is a plus.
- Other info: Be part of a diverse team that values individuality and community connection.
The predicted salary is between 45000 - 56000 £ per year.
Working within our Customer Operations department, you have the chance to join the team as a Leakage Team manager specialised in Unaccounted for Water. You’ll be in charge of leading a team in the field every day, finding out about water used from our network which is not currently measured. This will include daily interactions with business customers to collect the data we need to understand where our water goes.
The work you do will be essential in reducing leakage and customer demand, allowing us to deliver the highest standard service, for the lowest costs.
You will be involved in a number of daily activities such as co-ordinating staff, information and resources, ensuring nobody gets hurt as a result of the work we do and planning where we need to investigate next. You’ll be required to identify, support and drive improvements within the team and adapt your work as our understanding and priorities change.
WHAT YOU’LL BRING TO THE ROLE
Your key accountabilities in helping us will be:
You’ll be part of a team that will stretch you, grow your problem-solving skills and connect us with communities across the UK.
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You will strive to Deliver a 5 out of 5 service for our customers all day every day and ensure that all work in your area of control is carried out in a manner whereby: No-one gets hurt (employee, contractor or member of the public) as a result of the work we do
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You’ll work in partnership with our contractor partners, business partners and Trade Union colleagues
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You will look for improvements in the way we operate by minimising waste and speeding up our processes and then you’ll lead & embed change within the team to deliver sustained improvements to performance.
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You will be responsible for managing a budget including operational and capital expenditure.
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You’ll co-ordinate staff, information and resources to enable prompt detection of leaks or consumption that affects the Leakage level including identification of unaccounted for water and you will take targeting guidance from Proactive Network Control and prioritise the leakage activities accordingly.
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You will be required to take part in a standby rota to ensure 24/7 cover and Travel across the region will be required so you will need a driving license.
The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too.
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you?
WHAT’S IN IT FOR YOU
Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite’s perks that you’ll get being part of the Seven Trent family:
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Salary: £50,500
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28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
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Annual bonus scheme (of up to £2,250 per annum based on company performance)
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Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
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Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
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Dedicated training and development with our ‘Academy’
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Electric vehicle scheme and retail offers
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Family friendly policies
WHAT’S NEXT
We can’t wait to hear from you.
Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.
And if your curiosity has peaked and you’re wanting to find out even more, search #LifeAtSevernTrent on social media.
Ps. we’ll always let you know the outcome of your application after the closing date – so keep an eye on your phone and emails!
Leakage Team Manager employer: Severn Trent
Contact Detail:
Severn Trent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leakage Team Manager
✨Tip Number 1
Familiarize yourself with the latest technologies and methods used in leak detection and water management. This knowledge will not only help you understand the role better but also demonstrate your commitment to improving processes.
✨Tip Number 2
Network with professionals in the water industry, especially those who have experience in leakage management. Engaging with them can provide insights into the challenges faced in the field and how to effectively lead a team.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully managed a team or project. Highlight your ability to adapt and drive improvements, as these are key qualities for the Leakage Team Manager role.
✨Tip Number 4
Prepare to discuss your approach to safety and risk management during the interview. Emphasizing your commitment to ensuring that no one gets hurt while working will resonate well with the company's values.
We think you need these skills to ace Leakage Team Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, coordinating resources, and improving operational processes. Use specific examples that demonstrate your problem-solving skills and ability to deliver excellent customer service.
Craft a Strong Cover Letter: In your cover letter, express your passion for reducing leakage and improving water management. Mention how your character, positivity, and caring attitude align with the company's values and mission.
Showcase Leadership Skills: Emphasize your leadership experience and ability to drive change within a team. Provide examples of how you've successfully managed budgets, coordinated staff, and implemented improvements in previous roles.
Highlight Safety Awareness: Since safety is a key aspect of the role, include any relevant training or certifications you have related to health and safety. Discuss your commitment to ensuring a safe working environment for all team members and the public.
How to prepare for a job interview at Severn Trent
✨Show Your Leadership Skills
As a Leakage Team Manager, you'll be leading a team in the field. Be prepared to discuss your previous leadership experiences and how you motivate and support your team to achieve their goals.
✨Demonstrate Problem-Solving Abilities
The role requires strong problem-solving skills. Prepare examples of challenges you've faced in previous roles and how you successfully resolved them, particularly in relation to operational improvements or leak detection.
✨Emphasize Safety Awareness
Safety is paramount in this role. Be ready to talk about your approach to ensuring safety for yourself, your team, and the public. Share any relevant experiences where you prioritized safety in your work.
✨Highlight Your Customer Service Focus
Delivering a 5 out of 5 service is crucial. Think of instances where you've gone above and beyond for customers, and be prepared to explain how you would ensure high standards of service in this role.
