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- Tasks: Assist customers in our vibrant showroom and manage daily retail operations.
- Company: Join Tala, a leading brand in sustainable lighting founded by university friends.
- Benefits: Enjoy generous staff discounts, career growth, and work with a passionate team.
- Why this job: Be part of a mission-driven company creating beautiful, eco-friendly products.
- Qualifications: Retail or customer service experience, strong passion for design and sustainability required.
- Other info: Work 2-3 days a week in Shoreditch, earning £12.50 per hour.
Showroom Assistant (Part Time)
Tala. The creators of beautiful, sustainable lighting .
Tala was founded in 2015 by Josh, Max and William. Three university friends who believed great design was the fastest way to a low-carbon planet. Since then, we’ve become one of the leading lights in design-led, sustainable lighting. A team of engineers, designers and low-carbon pioneers, proud to be creating lights that are gentle on the planet, make homes look great and make life feel brighter.
In 2023, Tala proudly certified as a B Corpâ„¢.
ROLE
Tala is seeking an energetic, passionate, and motivated part-time Showroom Assistant to join the team at our flagship London showroom at 40 Rivington Street, Shoreditch.
As Showroom Assistant, you will play a key role in representing the brand and promoting our unique lighting solutions to retail customers and assisting in daily customer service duties both digitally and in-person.
RESPONSIBILITIES
- Manage daily retail operations within the showroom, ensuring it is always well-presented, neat, and representative of the Tala brand
- Deliver exceptional retail experiences, providing comprehensive product knowledge, design advice, and personal recommendations
- Collaborate with the wider brand, customer service and sales teams to ensure alignment on strategies and promotional activities
- Develop and maintain customer relationships, providing prompt responses to inquiries and ensuring customer satisfaction
- Conduct product demonstrations, highlighting the design and sustainability aspects of our lighting solutions
- Participating in stock management activities, promptly storing incoming deliveries and continuously restocking the shop floor
- Regularly report on showroom activities, customer feedback, and sales performance to management
QUALIFICATIONS
- Proven experience in retail, hospitality or a similar customer-facing role in a design-related industry
- Strong passion for design, sustainability, and customer service
- Exceptional interpersonal skills with the ability to connect with a diverse clientele
- Strong organizational skills, with the ability to juggle multiple tasks and priorities
- Proficiency in using computer software or point of sale systems – Shopify POS experience a bonus
- Proactive and solution-oriented with excellent problem-solving skills
- Capable of working independently, taking initiative and making decisions that impact the showroom and brand positively
BENEFITS
- Work within a passionate team dedicated to design and sustainability
- Opportunity to represent a leading brand in the lighting industry
- Career progression within a high growth start-up
- Welcome Tala gift and generous staff discounts
- Join a Certified B Corporation®
LOCATION
40 Rivington Street, Shoreditch, London EC2A 3LX
WORKING DAYS
2-3 days p/w (Saturday + Sunday minimum)
SALARY
£12.50 per hour
APPLICATIONS
To apply for this position, please send your CV to elliot @tala.co.uk &
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Tala is more than just a lighting brand; we are on a mission to create exquisite products that have a positive impact. We believe in the beauty of sustainability and work passionately to create unique lighting solutions that transform spaces and inspire our customers.
If you are passionate about creating a sustainable future, love design, and want to be part of our exciting journey, we would love to hear from you. Please apply with your CV and a cover letter explaining why you would be the perfect fit for this role.
Tala is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Please note: All applicants must be eligible to work in the UK.
Showroom Assistant (Tala Lighting) employer: Tala
Contact Detail:
Tala Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Showroom Assistant (Tala Lighting)
✨Tip Number 1
Familiarise yourself with Tala's product range and sustainability initiatives. Being knowledgeable about their unique lighting solutions will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Visit the showroom before your interview to get a feel for the environment and customer interactions. This will allow you to speak confidently about your observations and how you can contribute to enhancing the customer experience.
✨Tip Number 3
Network with current or former employees of Tala, if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare to discuss your previous retail or customer service experiences in detail. Highlight specific examples where you demonstrated exceptional service or problem-solving skills, as these are crucial for the Showroom Assistant role.
We think you need these skills to ace Showroom Assistant (Tala Lighting)
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand Tala's mission and values. Familiarise yourself with their commitment to sustainability and design. This knowledge will help you tailor your application and demonstrate your passion for the brand.
Craft a Compelling Cover Letter: Your cover letter should explain why you're the perfect fit for the Showroom Assistant role. Highlight your experience in retail or customer service, your passion for design and sustainability, and how you can contribute to the team at Tala.
Tailor Your CV: Make sure your CV is tailored to the job description. Emphasise relevant experience, particularly in customer-facing roles, and any skills that align with the responsibilities listed, such as product knowledge and organisational skills.
Show Enthusiasm: In both your CV and cover letter, convey your enthusiasm for the role and the company. Mention specific aspects of Tala's products or values that resonate with you, showing that you are genuinely interested in being part of their team.
How to prepare for a job interview at Tala
✨Show Your Passion for Design and Sustainability
Tala is all about beautiful, sustainable lighting, so make sure to express your enthusiasm for design and sustainability during the interview. Share any personal experiences or projects that highlight your commitment to these values.
✨Demonstrate Your Customer Service Skills
As a Showroom Assistant, you'll be interacting with customers regularly. Prepare examples of how you've provided exceptional customer service in the past, especially in retail or hospitality settings. Highlight your ability to connect with diverse clientele.
✨Familiarise Yourself with Tala's Products
Before the interview, take some time to research Tala's product range and understand their unique selling points. Being knowledgeable about their lighting solutions will show your genuine interest in the brand and help you answer questions more effectively.
✨Prepare Questions for the Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the role, team dynamics, and Tala's future plans. This not only shows your interest but also helps you determine if the company aligns with your values and career goals.
