Showroom Assistant (Tala Lighting)

Showroom Assistant (Part Time)  

Tala. The creators of beautiful, sustainable lighting. 

Tala was founded in 2015 by Josh, Max and William. Three university friends who believed great design was the fastest way to a low-carbon planet. Since then, we’ve become one of the leading lights in design-led, sustainable lighting. A team of engineers, designers and low-carbon pioneers, proud to be creating lights that are gentle on the planet, make homes look great and make life feel brighter. 

In 2023, Tala proudly certified as a B Corp™. 

ROLE  

Tala is seeking an energetic, passionate, and motivated part-time Showroom Assistant to join the team at our flagship London showroom at 40 Rivington Street, Shoreditch.  

As Showroom Assistant, you will play a key role in representing the brand and promoting our unique lighting solutions to retail customers and assisting in daily customer service duties both digitally and in-person. 

RESPONSIBILITIES 

• Manage daily retail operations within the showroom, ensuring it is always well-presented, neat, and representative of the Tala brand 
• Deliver exceptional retail experiences, providing comprehensive product knowledge, design advice, and personal recommendations 
• Collaborate with the wider brand, customer service and sales teams to ensure alignment on strategies and promotional activities 
• Develop and maintain customer relationships, providing prompt responses to inquiries and ensuring customer satisfaction 
• Conduct product demonstrations, highlighting the design and sustainability aspects of our lighting solutions 
• Participating in stock management activities, promptly storing incoming deliveries and continuously restocking the shop floor 
• Regularly report on showroom activities, customer feedback, and sales performance to management 

QUALIFICATIONS 

• Proven experience in retail, hospitality or a similar customer-facing role in a design-related industry 
• Strong passion for design, sustainability, and customer service 
• Exceptional interpersonal skills with the ability to connect with a diverse clientele 
• Strong organizational skills, with the ability to juggle multiple tasks and priorities 
• Proficiency in using computer software or point of sale systems – Shopify POS experience a bonus 
• Proactive and solution-oriented with excellent problem-solving skills 
• Capable of working independently, taking initiative and making decisions that impact the showroom and brand positively 

BENEFITS 

• Work within a passionate team dedicated to design and sustainability 
• Opportunity to represent a leading brand in the lighting industry 
• Career progression within a high growth start-up 
• Welcome Tala gift and generous staff discounts 
• Join a Certified B Corporation® 

LOCATION 

40 Rivington Street, Shoreditch, London EC2A 3LX 

WORKING DAYS 

2-3 days p/w (Saturday + Sunday minimum) 

SALARY 

£12.50 per hour 

APPLICATIONS 

To apply for this position, please send your CV to elliot@tala.co.uk & sommer@tala.co.uk

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Tala is more than just a lighting brand; we are on a mission to create exquisite products that have a positive impact. We believe in the beauty of sustainability and work passionately to create unique lighting solutions that transform spaces and inspire our customers. 

If you are passionate about creating a sustainable future, love design, and want to be part of our exciting journey, we would love to hear from you. Please apply with your CV and a cover letter explaining why you would be the perfect fit for this role. 

Tala is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Please note: All applicants must be eligible to work in the UK.