Front of House / Luggage Porter

Greeting hotel and restaurant guests with confidence and providing 4 star service, creating a memorable impression

Be passionate and confident in conversing with all guests to establish a courteous, helpful and friendly attitude at all times

Ensure luggage is safely transported to guest rooms, providing a timely service

Acknowledge guests in a friendly and professional manner taking ownership of any requests they may have

Be part of the team by assisting reception and other departments when required

Keeping a professional eye on the public areas to ensure they are clean and tidy

Experience in high standards of face to face customer service

Drive and passion to seek out opportunities to go above and beyond for our guests

Confidence, enthusiasm and passion for your work and communication with colleagues

A keen eye for detail, organisational skills and a flexible attitude

£24,960 annual salary

Annual service charge, circa 3k (non-contractual)

Meals included on duty

Employee recognition awards

Cashback healthcare cover after probation

Continued career development with recognised training providers

Generous friends and family rate at Iconic Luxury Hotels

25% discount on all food and beverage

Discount on spa treatment and products

Refer a friend incentive

Team social events, seasonal gifts and much more…