At a Glance
- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Join Randox Health, a leader in clinical diagnostics dedicated to improving global health.
- Benefits: Enjoy a full-time, permanent role with flexible shifts and opportunities for professional growth.
- Why this job: Be part of a revolutionary team that empowers individuals to take charge of their health.
- Qualifications: Previous phlebotomy experience and a certificate of competence are essential.
- Other info: Must be vaccinated against Hepatitis B and undergo an enhanced Access NI check.
The predicted salary is between 24000 - 36000 £ per year.
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Phlebotomist – Derry/Londonderry – (Job Ref: 25N/PBFF)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have exciting new career opportunities for Phlebotomists within our clinic in Derry/Londonderry.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare.
Location: Timber Quay Building – Unit 5100 -114 Strand Road, Derry, BT48 7NR.
Contract Offered: Full-time, Permanent.
Working Hours / Shifts: 40 hours per week. Alternating between a Monday to Friday and Tuesday to Saturday shift pattern. Working hours for each day are as follows: 7.40am – 4.20pm on Monday and Saturday, 6.40am – 3.20pm on Tuesday, Wednesday, Thursday and Friday.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Access NI check.
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Who can apply?
Essential criteria:
• Previous phlebotomy experience
• Phlebotomy certificate of competence
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.
• High level of IT literacy.
• Valid UK driving license
Desirable:
• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.
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Locations
Phlebotomist employer: Randox
Contact Detail:
Randox Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and diagnostic solutions. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the company.
✨Tip Number 2
Highlight your customer service skills during any interactions with the team. Since the role involves ensuring an excellent experience for clients, demonstrating your ability to communicate sensitively and effectively can set you apart.
✨Tip Number 3
Prepare to discuss your previous phlebotomy experience in detail. Be ready to share specific examples of how you've handled blood sample collections and client interactions, as this will showcase your competence and confidence in the role.
✨Tip Number 4
If you have experience in sales or upselling, be sure to mention it. The role requires driving sales and exceeding targets, so demonstrating your ability to generate new clientele will be a significant advantage.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your phlebotomy experience and relevant qualifications. Emphasise your customer service skills and any previous roles that demonstrate your ability to manage clientele effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for healthcare and your understanding of the role at Randox Health. Mention specific experiences that align with the responsibilities outlined in the job description.
Highlight IT Literacy: Since the role requires high IT literacy, include examples of software systems you have used in previous positions. This could be anything from patient information systems to Microsoft packages.
Prepare for the Interview: If selected for an interview, prepare to discuss your phlebotomy techniques, customer service experiences, and how you would handle various scenarios in the clinic. Be ready to demonstrate your communication skills and professionalism.
How to prepare for a job interview at Randox
✨Showcase Your Phlebotomy Skills
Make sure to highlight your previous phlebotomy experience and any relevant certifications during the interview. Be prepared to discuss specific techniques you use and how you ensure patient comfort and safety.
✨Demonstrate Customer Service Excellence
Since this role involves direct interaction with clients, emphasise your customer service skills. Share examples of how you've handled difficult situations or ensured a positive experience for patients in the past.
✨Be Ready for Technical Questions
Expect questions about your IT literacy and familiarity with Patient Information Systems. Brush up on any software you've used previously and be ready to explain how you manage data entry and record-keeping.
✨Prepare for Scenario-Based Questions
You might be asked how you would handle specific scenarios, such as dealing with a nervous patient or managing multiple clients at once. Think through these situations beforehand and prepare your responses to demonstrate your problem-solving skills.