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For Companies At a Glance
- Tasks: Manage depot resources and support daily operations while maximising revenue.
- Company: Join Ainscough Crane Hire, the UK's leader in lifting solutions with over 30 locations.
- Benefits: Enjoy a bi-annual retention bonus, 24 days annual leave, and access to exclusive perks.
- Why this job: Be part of a safety-driven team focused on career growth and customer satisfaction.
- Qualifications: Minimum GCSE Grade C in Maths and English; hire industry experience preferred.
- Other info: Proficiency in Microsoft Office and CRM tools like Salesforce is desirable.
The predicted salary is between 28800 - 43200 £ per year.
Leeds Depot
Ainscough Crane Hire, the UK\’s leader in lifting solutions, is seeking a dedicated Hire Controller to join our team at the Leeds depot. With over 30 locations nationwide, we are committed to excellence in project delivery, safety, and customer satisfaction.
Why Join Us
- Career Progression: Opportunity to progress within the business
- Rewards and Benefits: Bi-Annual retention bonus, 24 days annual leave (increasing with service), holiday purchase option, life assurance, competitive pension scheme, online payroll and holiday management, access to Ainscough Advantage benefits platform, and regular staff forums.
About Ainscough Crane Hire
At Ainscough, our \”Always Making the Safe Choice\” ethos drives everything we do. We excel in contract lifts, crane hire, and specialist projects, ensuring projects are delivered on time, within budget, and to the highest safety standards.
Job Purpose/Objectives
As a Hire Controller, you will manage depot resources efficiently to support the Depot Manager in daily operations. Your role will focus on maximising revenue and profit by effectively hiring cranes and ancillaries, while delivering exceptional customer service.
Key Responsibilities
- Understand customer requirements and provide optimal solutions.
- Utilise in-depth product knowledge to convert hire enquiries into orders.
- Maximise sales opportunities and maintain customer relationships.
- Efficiently manage depot resources and fleet allocation.
- Ensure compliance with company standards and regulatory requirements.
- Handle customer enquiries promptly, controlling costs and maintaining accurate administrative records.
Education/Knowledge/Experience
Person Specification:
- Minimum GCSE Grade C (or equivalent) in Maths and English.
- Hire industry experience preferred.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Familiarity with CRM tools such as Salesforce (desirable)
Skills/Abilities
- Strong customer service and telephone skills.
- Negotiation and commercial acumen.
- Excellent communication, organizational, and time management abilities.
- Conflict resolution and influencing skills.
- Problem-solving aptitude.
Join Ainscough Crane Hire and be part of a team that values professionalism, safety, and career development. If you\’re ready to contribute your skills to a market leader in the crane industry, apply now and take the next step in your career with us.
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Hire Controller employer: Valley Forge Military Academy & College
Contact Detail:
Valley Forge Military Academy & College Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with Ainscough Crane Hire's services and values. Understanding their commitment to safety and customer satisfaction will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your knowledge of crane hire and the hire industry in general. Being able to discuss industry trends or specific products can demonstrate your expertise and enthusiasm for the role.
✨Tip Number 3
Prepare examples of how you've successfully managed customer relationships in the past. Highlighting your negotiation skills and ability to resolve conflicts will show that you can handle the responsibilities of a Hire Controller effectively.
✨Tip Number 4
If you have experience with CRM tools like Salesforce, be ready to discuss it. Even if it's not a requirement, showing familiarity with such tools can set you apart from other candidates and demonstrate your readiness to hit the ground running.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the hire industry, particularly any roles that involved customer service or resource management. Use keywords from the job description to demonstrate your fit for the Hire Controller position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Ainscough Crane Hire's values and how your skills align with their needs. Mention specific examples of how you've maximised revenue or improved customer satisfaction in previous roles.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Office and any experience with CRM tools like Salesforce. Also, showcase your strong communication, negotiation, and problem-solving skills, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Hire Controller.
How to prepare for a job interview at Valley Forge Military Academy & College
✨Research the Company
Before your interview, take some time to learn about Ainscough Crane Hire. Understand their values, especially the 'Always Making the Safe Choice' ethos, and be prepared to discuss how your own values align with theirs.
✨Showcase Your Customer Service Skills
As a Hire Controller, exceptional customer service is key. Be ready to share examples from your past experiences where you successfully managed customer relationships or resolved conflicts.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of cranes and ancillaries that Ainscough offers. Being able to discuss specific products and how they meet customer needs will show your preparedness and enthusiasm for the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and negotiation skills. Think of scenarios where you had to make quick decisions or manage resources effectively, and be ready to explain your thought process.
