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For Companies At a Glance
- Tasks: Manage UKAS accreditations and ensure compliance with certification audits.
- Company: CFA is a leading UKAS-accredited certification body with over 20 years of experience.
- Benefits: Enjoy flexible working arrangements and a commitment to diversity and inclusion.
- Why this job: Join a dynamic team focused on quality and client satisfaction in a supportive environment.
- Qualifications: Experience in customer service certification and lead auditor training for ISO standards required.
- Other info: Guaranteed interviews for diverse candidates and support for applicants with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Certification Manager
£50k
Manchester Hybrid
An exciting opportunity has arisen for an ISO Certification Manager at a leading organisation that provides certification to ISO and sector-specific standards, as well as specialist training services. The organisation is part of a large not for profit social enterprise that operates a flexible agile working model.
In this role, the ISO Certification Manager will develop, manage and maintain all accreditations and ensure all certification audits that are undertaken comply with accreditation standards.
They supply services to thousands of clients both nationally and internationally. With over 20 years' experience in the assessment and certification industry, working in partnership with a highly skilled team of auditors and assessors to provide a client-focused, value-adding service.
Key Responsibilities
- Make certification decisions for all accredited certifications, ensuring the brand is used correctly
- Develop maintain and continually improve Quality System, including systems, policies and procedures in line with accreditation requirements.
- Implement systems, processes, procedures and recruit technically competent personnel when working with new international standards.
- Provide technical support, advice, and guidance to the Business Development and Customer Services teams and advise the Service Director on the effectiveness of the Quality System.
- To be the main point of contact for all Auditor technical queries and questions on accredited certifications, including managing and leading Auditor and Technical Advisor meetings.
- Maintain the impartiality of services including co-ordination of Management Review and Impartiality Committee meetings, providing, populating, circulating, and storing information required by the Committees.
- Develop and maintain the system to allocate new audit work to competent Auditors and offering support where necessary.
About you
- Well organised with the ability to manage and prioritise own workload.
- Experience in a customer service certification environment.
- Some experience working for a UKAS-accredited certification body within the certification team.
- Lead Auditor for one or more of the main management system standards: ISO 9001 QMS, ISO 14001 EMS, ISO.45001 OHSMS and/or ISO 27001 ISMS.
Skills Required
- Lead Auditor trained for ISO 9001.
- Experience and training in ISO 17021 and ISO 17065.
- Some experience working for a UKAS-accredited certification body within the certification team.
- Ability to relate to people at all levels.
- Technical knowledge and qualification i.e. IEMA, IOSH or QPC – desirable.
- Attended Internal Auditor training.
In return the group offer a great benefits package including:
25 days holiday with option to buy 10 extra days
Electric car and bike to work scheme
Volunteer days
6% pension contribution
Discounts on all major retail and leisure outlets
Plus may more
Interested? Send your CV to Annalee Wood at Aspire Recruitment today
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
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Certification Manager employer: Aspire Recruitment
Contact Detail:
Aspire Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Certification Manager
✨Tip Number 1
Familiarize yourself with UKAS accreditation standards and the specific requirements for certification management. Understanding these standards will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the certification industry, especially those who have experience with UKAS-accredited bodies. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing quality systems and certification processes. Be ready to share specific examples of how you've improved systems or handled audits effectively.
✨Tip Number 4
Highlight any relevant certifications or training you have, such as Lead Auditor qualifications or ISO training. This will showcase your technical expertise and readiness for the role.
We think you need these skills to ace Certification Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Certification Manager position. Make sure you understand the key responsibilities and required qualifications, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in a customer service certification environment and any roles you've held within a UKAS-accredited certification body. Be specific about your achievements and how they relate to the responsibilities of the Certification Manager.
Showcase Your Technical Skills: Mention your qualifications and training related to ISO standards, such as ISO 9001, ISO 14001, and ISO 17021. If you have lead auditor experience, make sure to highlight this prominently in your application.
Express Commitment to Quality: Demonstrate your understanding of quality systems and your commitment to maintaining high standards. Discuss any relevant experiences where you contributed to the development or improvement of quality systems in previous roles.
How to prepare for a job interview at Aspire Recruitment
✨Understand Accreditation Standards
Make sure you have a solid grasp of UKAS accreditation standards and how they apply to the role. Be prepared to discuss your experience with these standards and how you've ensured compliance in previous positions.
✨Showcase Your Leadership Skills
As a Certification Manager, you'll need to lead Auditor and Technical Advisor meetings. Highlight your leadership experience and provide examples of how you've successfully managed teams or projects in the past.
✨Demonstrate Technical Knowledge
Be ready to discuss your technical qualifications and any relevant certifications, such as ISO 9001 or ISO 17021. This will show that you have the expertise needed to support the certification process effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think about challenges you've faced in certification processes and how you resolved them, particularly in relation to maintaining impartiality and quality systems.
