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- Tasks: Provide top-notch service to customers and assist in store operations.
- Company: Join Winemark, a leading wine retailer with 84 stores across Northern Ireland.
- Benefits: Enjoy a friendly work environment and gain valuable wine knowledge.
- Why this job: Perfect for those who love customer interaction and want to learn about wines.
- Qualifications: GCSE Maths and English Grade C or above; retail experience preferred.
- Other info: Be part of a passionate team dedicated to excellent customer service.
The predicted salary is between 24000 - 36000 £ per year.
- To provide the best level of service to Winemark customers in accordance with the Company’s standards and procedures
- To assist the Store Manager in all aspects of the business including sales, security and stock control
Responsibilities
- To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on display
- Identifying selling opportunities and acting on these
- To assume responsibility for housekeeping standards both inside and outside the store according to Company standards
- To ensure that stock is controlled and merchandised to Company standards at all times
- To assist with promotional set up
- To ensure that the premises are safe and secure at all times
- To comply with the Company regulations with regard to cash handling and administration
- To comply with all health and safety information and to ensure compliance with all licensing and trading standards legislation
- Any other duties relevant and related to the post
Qualifications
- Maths and English GCSE Grade C or above or equivalent
Skills & Experience – Essential
- Three months previous experience in a retail environment
- Communication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skills
- Customer focused – maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer’s expectations by delivering a high quality service
- Ability to actively sell to customers
- Personal Drive and a pleasant, positive and enthusiastic, “can do” attitude, demonstrating an appropriate level of motivation
- Good standard of dress and appearance – clean and well groomed
- A good team player with the ability to work in a team environment
- Interest and/or knowledge of wine
- Previous experience of cash handling
- Previous experience of stock handling and control
With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust. WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits. The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
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Sales Advisor - Longstone employer: Winemark
Contact Detail:
Winemark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Longstone
✨Tip Number 1
Familiarise yourself with the products sold at Winemark, especially wines. Having a good understanding of different types of wine and their characteristics will help you engage customers effectively and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your previous retail experience. Think about specific situations where you went above and beyond for a customer, as this will highlight your ability to meet and exceed customer expectations.
✨Tip Number 3
Demonstrate your teamwork abilities by discussing how you've successfully collaborated with colleagues in past roles. Being a good team player is essential for this position, so be ready to share instances where you contributed to a positive team environment.
✨Tip Number 4
Prepare to discuss your approach to stock control and merchandising. Think about any relevant experiences you have had in managing inventory or setting up displays, as this will show your understanding of the operational side of the role.
We think you need these skills to ace Sales Advisor - Longstone
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Sales Advisor position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise any previous retail experience you have, particularly in customer service or sales. Provide specific examples of how you've successfully engaged with customers and contributed to sales in past roles.
Showcase Communication Skills: Since effective communication is key for this role, include examples that demonstrate your ability to communicate clearly and professionally with customers and team members. Mention any relevant training or experiences that showcase your communication skills.
Express Your Passion: Convey your enthusiasm for the wine industry and customer service in your application. Share any personal interests or knowledge about wine that could set you apart from other candidates and show your genuine interest in the role.
How to prepare for a job interview at Winemark
✨Know Your Products
Familiarise yourself with the wines and spirits that the company offers. Being able to discuss different products confidently will impress your interviewers and show that you are genuinely interested in the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you went above and beyond to meet customer needs, as this is crucial for a Sales Advisor position.
✨Showcase Your Sales Experience
Be ready to discuss your previous retail experience, particularly any instances where you successfully identified selling opportunities. This will demonstrate your ability to actively sell and contribute to the store's success.
✨Dress to Impress
Make sure to present yourself well during the interview. A clean and professional appearance reflects your understanding of the company's standards and your commitment to the role.
