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For Companies At a Glance
- Tasks: Support customers with rental enquiries and manage equipment logistics daily.
- Company: Join Toyota, the world's leading manufacturer of materials handling equipment.
- Benefits: Enjoy perks like a pension, sick pay, discounts, and 24/7 support.
- Why this job: Be part of a culture that values improvement, safety, and employee happiness.
- Qualifications: Experience in administration or customer service is essential; strong communication skills are a must.
- Other info: Receive top-notch training and career progression opportunities within a supportive team.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Rental Customer Service Coordinator to work within our Short-Term Hire Team to process all enquiries related to short term hire of forklift trucks and materials handling equipment.
About the role
The role involves providing administration and technical support for the short-term rental department. On a day-today basis this is what you would be doing:
- Process incoming calls and requests for rental equipment
- Arrange delivery and collection of equipment from customers
- Actively research and identify potential new customers
We are looking for somebody who has experience in administration or customer service roles.
Here is a quick tick list for the other skills we are looking for:
- Excellent written and verbal communication skills
- Excellent time management skills and ability to react quickly to requests
- Ability to follow company health and safety procedures
What we offer
- Attractive company pension
- Company sick pay
- Voluntary critical illness cover
- Free eye tests
- Free flu jabs
- 24/7 Employee Assistance Programme
- Benefits platform with instant discounts and offers
We will provide you with industry leading technical training to ensure you have the knowledge and all the tools to do your job. Plus, there are plenty of opportunities to progress your career and develop your skills within Toyota.
Why choose Toyota
Toyota Material Handling is the world’s number one manufacturer of materials handling equipment providing quality sales and service support across the UK.
We foster a culture where our team members are encouraged to continually improve their processes and strive to provide the highest quality in service for our customers. We aim to create a safe environment where our team members feel valued, fulfilled, engaged and happy. We want to attract the best talent and develop our team so that they achieve their full potential.
Our commitment is to read each application carefully, however due to the high volume of applications we receive regrettably only those selected for an interview will be contacted.
Toyota Material Handling UK is an equal opportunities employer.
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Rental Support Co-Ordinator employer: Toyota Material Handling Logistics Solutions AB
Contact Detail:
Toyota Material Handling Logistics Solutions AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rental Support Co-Ordinator
✨Tip Number 1
Familiarise yourself with the rental equipment and services offered by Toyota Material Handling. Understanding the specifics of forklift trucks and materials handling equipment will help you engage more effectively with potential customers and demonstrate your knowledge during any discussions.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves processing calls and requests, being able to convey information clearly and professionally will set you apart from other candidates. Consider role-playing scenarios with a friend to build confidence.
✨Tip Number 3
Research the company culture at Toyota Material Handling. Understanding their values and commitment to employee development can help you align your responses during interviews, showing that you are a good fit for their team-oriented environment.
✨Tip Number 4
Network with current or former employees of Toyota Material Handling on platforms like LinkedIn. They can provide insights into the company and the role, and may even offer tips on how to stand out in your application process.
We think you need these skills to ace Rental Support Co-Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration or customer service roles. Emphasise skills like communication and time management, as these are crucial for the Rental Support Co-Ordinator position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to process enquiries and arrange deliveries, and express your enthusiasm for working with Toyota Material Handling.
Showcase Relevant Skills: In your application, clearly demonstrate your excellent written and verbal communication skills. Provide examples of how you've successfully managed time-sensitive requests in previous roles.
Follow Application Instructions: Ensure you follow any specific instructions provided in the job listing. This may include submitting documents in a particular format or answering specific questions. Attention to detail is key!
How to prepare for a job interview at Toyota Material Handling Logistics Solutions AB
✨Showcase Your Customer Service Skills
As a Rental Support Co-Ordinator, you'll be dealing with customers regularly. Be prepared to share examples of how you've successfully handled customer inquiries or resolved issues in previous roles. This will demonstrate your ability to provide excellent service.
✨Demonstrate Strong Communication Abilities
Excellent written and verbal communication skills are crucial for this role. During the interview, practice clear and concise communication. You might even want to prepare a few questions to ask the interviewer to show your engagement and interest.
✨Highlight Your Time Management Skills
The role requires quick reactions to requests and effective time management. Be ready to discuss how you prioritise tasks and manage your time efficiently, especially in busy situations. Providing specific examples can help illustrate your capabilities.
✨Familiarise Yourself with Health and Safety Procedures
Understanding health and safety procedures is essential in this position. Research the relevant regulations and be prepared to discuss how you would ensure compliance in your role. This shows that you take safety seriously and are proactive about it.
