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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and create an engaging shopping experience.
- Company: Join River Island, a beloved brand with a bright future and diverse team.
- Benefits: Enjoy a 50% staff discount, bonus scheme, and generous holiday allowance.
- Why this job: Be part of a supportive culture focused on progression and community impact.
- Qualifications: Previous Floor Manager or supervisory experience required; strong leadership and communication skills essential.
- Other info: Commitment to employee safeguarding and promoting British Values.
The predicted salary is between 27000 - 42000 £ per year.
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We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions.
This is what a career at River Island is like. And this is where yours starts.
Department: Retail Management | Employment Type: Permanent – Full Time | Location: Cwmbran | Workplace type: Onsite
What We Are Looking For…
- Drive omni-channel sales and data capture through delivering the best service on the high street
- Increase conversion through customer engagement and spreading the joy of fashion
- Inspire customers using both verbal and visual engagement with the product
- Achieve and enhance brand standards including strong visuals
- Support achieving targets and drive key results through implementing strategic actions
- Use reports to make commercial and financial decisions that will increase profit
- Be aware of cost control, how to drive and protect profit
- Be fully responsible for all areas of retail risk and health & safety
Leadership / Teamwork
- Coach and develop talent driving succession, creating strong teams
- Support the management team and take accountability in their absence
- Lead a team by motivating and encouraging teamwork to achieve goals
- Manage performance and give in-the-moment feedback
- Implement and delegate tasks with close follow-up, but lead by example with a hands-on approach
Agile working
- Ability to operate within different roles
- Recognise and adjust to change
- Ability to learn quickly, thoroughly and deliver the detail
- Able to manage challenges and pressure, to adjust quickly to changing circumstances and find solutions supported by management
- Adaptability to variation in work, requiring you to be multi-skilled
- Fast paced and purposeful approach
Decision Making
- Deliver 100% compliance inline to all Company policies and processes
- Implement company decisions and take responsibility
- Seek advice from line Manager / expert and utilise team input when required
- Be well organised and capable of planning efficiently to deliver results
We’re looking for…
- Previous experience at Floor Manager level or be an experienced Supervisor/Team Leader looking for your next step up
- You may also be a small Store/Deputy Manager looking to move into a larger turnover environment
- Have a good understanding of the latest trends and our competitors
- Have good leadership skills
- Have experience in VM
- Have experience in analysing reports and making commercial decisions
- Be able to work on your own initiative
- Be a great communicator and be able to engage your team
- Be passionate about delivering a world-class experience to our customers
- Ability to make decisions, problem solve and take accountability with good planning skills
This Is For You…
- Discount – Generous 50% staff discount & uniform allowance so you can treat yourself to our latest products!
- RI Rewards – Reducing Islanders’ everyday expenses through discounts, benefits, financial advice, wellbeing solutions, and more with Reward Gateway! On top of this, you will also be entitled to a generous bonus scheme.
- Island culture – Stores fitted with Kindness Cupboards to support Islanders with basic food & hygiene products if needed. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Family Hub – Every family is unique, and we support Islanders with all different family setups, including enhanced maternity, paternity, adoption & fertility treatments
- Giver Island – Give as you earn scheme, a ‘Giver Island’ day each year, and matched funding
- Opportunities – Progression focus throughout Retail & Head Office. Support with upskilling skills through on-the-job training and qualifications
- Pension – A contributory private pension scheme
- Holiday – 28 days (UK) / 30 days (ROI) paid holiday, inclusive of Bank Holidays. Also, the option to buy additional holiday for whatever the need!
Keeping You Safe…
At River Island, we are committed to the safeguarding of all our employees regardless of age or job role. We will fulfill our obligation under the Prevent duty, which seeks to stop extremism and extremist views from materializing in our business. We promote and encourage the belief in British Values—including democracy, the rule of law, individual liberty, and mutual respect and tolerance of different faiths and beliefs.
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Floor Manager employer: River Island
Contact Detail:
River Island Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with River Island's brand values and culture. Understanding what makes them unique will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully motivated teams in the past. River Island values strong leadership, so be ready to share specific examples of how you've driven performance and engagement.
✨Tip Number 3
Stay updated on the latest fashion trends and competitor activities. Being knowledgeable about the industry will not only impress your interviewers but also demonstrate your passion for the role and the brand.
✨Tip Number 4
Think about how you can contribute to improving customer experience and driving sales. Prepare ideas or strategies that you could implement as a Floor Manager, showing your proactive approach and commitment to success.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and enhance customer engagement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and retail. Mention specific examples of how you've successfully led teams, improved customer experiences, or made commercial decisions in previous roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as decision-making, adaptability, and team motivation. Use concrete examples to illustrate how you've applied these skills in past positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of River Island and its values in your application. Express why you want to be part of their team and how you can contribute to their mission of delivering a world-class customer experience.
How to prepare for a job interview at River Island
✨Show Your Leadership Skills
As a Floor Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your coaching and development skills.
✨Understand the Brand and Trends
Familiarise yourself with River Island's brand values and current fashion trends. Be ready to discuss how you can enhance customer engagement through visual merchandising and product knowledge.
✨Prepare for Commercial Decision-Making
Since the role involves making financial decisions, brush up on your experience with analysing reports. Be prepared to discuss how you've used data to drive sales and improve profitability in previous roles.
✨Demonstrate Adaptability
The retail environment is fast-paced and ever-changing. Share examples of how you've successfully adapted to change and managed challenges in your previous positions, showcasing your problem-solving skills.
