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For Companies At a Glance
- Tasks: Lead a dynamic team in a brand-new store, ensuring smooth operations and excellent customer service.
- Company: Join Stradivarius, a trendy fashion retailer known for its stylish collections and vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in a fun work environment.
- Why this job: Be part of an exciting new store opening, where your ideas can shape the shopping experience.
- Qualifications: Previous retail management experience and a passion for fashion are essential.
- Other info: This role offers a chance to contribute to sustainability initiatives and drive innovative practices.
The predicted salary is between 24000 - 36000 £ per year.
STRADIVARIUS at SILVERBURN is coming soon.
We are looking for our next supervisors for this exciting new store.
SUPERVISOR
Full time Position
Reporting to
General Manager / Department Manager / Deputy Manager
Purpose
To assist and support the GM, DM or DY in the running of the store or the department in line with Company objectives and standards. To supervise the shop floor and coordinate employees activity.
Key Responsibilities
Stock Management and Sales
• To manage daily replenishment.
• To make commercial actions using the commercial reports provided.
• To communicate with the General Manager, Department Manager or Deputy Manager regarding the feedback about new lines, product requests and future arrivals.
• To drive sales to improve store performance and to support the GM/DM/DY to keep within budget. To ensure the profit and productivity goals are met by contributing towards the management of payroll hours, sales and P&L
• To be aware of what is new in the delivery, what is expected on the next one, and to manage the product available in the shop floor and stockroom
• To ensure that fitting rooms are covered and merchandise is redistributed efficiently and accurately.
Delivery and Stock Organization
• To manage the complete delivery process allocating the new lines on the shop floor and brief the team about them and managing the replenishment.
• To organize overstock as per Company policies
• To manage delivery productivity in line with Company targets
• To understand how to use the Stock Management System (Devices) for all product transfers and deliveries meeting deadlines.
Merchandising
• To work with the Merchandising team to plan and adapt the store merchandising and internal mannequins according to Company criteria and sales.
• To ensure that visual merchandising standards and to properly maintain fixtures and decorations.
• To be aware of the competitors and the current trends.
Customer Service
• To deliver exceptional customer service by ensuring all team members are fully trained.
• To solve any customer issues as they arise.
• To offer add-on sales (i.e.: gift cards, accessories, alterations, etc.) and promote on line sales.
• To understand and enforce the return policy
Store Procedures and Cost Control
• To support the General Manager in completing the security checklist and to ensure that all security procedures are followed in the store
• To get involved the stock take process, the sales preparation process.
• To update the Maintenance File and to support the management team in using it effectively
• To show awareness of personnel and other controllable costs
Health and Safety
• To ensure that all areas in the store are maintained clean and tidy and to communicate with the management team/security in case and incident happens
• To know who the appointed First Aiders and Fire Marshals are in the store and to understand and promote the role of the Safety Champion
HR & Team Management
• To support the management team in preparing monthly rotas, daily planners and holidays according to business needs
• To encourage employees participation in daily team briefs and to support the management team with new ideas
• To participate in performance reviews for employees (I.e. sickness, absence, lateness, return to work, etc.)
• To support the management team in all Payroll procedures
• To get involved in the recruitment process (stores outside London) and to drive the first induction of new employees.
• To ensure that continuous comprehensive training of all Sales Assistants is completed in line with Company’s guidelines
• To be an ambassador in the company’s sustainability project and ensure that the company upholds and works towards finding new, innovative and economically reductive ways to stay sustainable
Experience and Qualifications
• Experience managing a fast-paced retail operation.
• To drive sales and can provide examples
• Team management experience
Skills and Attitudes
• Forward planning skills
• Commercial awareness.
• Organizational and time management skills
• Oriented to achieve or even exceed goals
• Identifies problems and uses initiatives to seek proactive solutions
• Communication and interpersonal skills
• Self-motivated and motivate others.
• Work autonomously and as a part of a team.
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INDINDITEXVM
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Stradivarius RESPONSIBLE - New Store Opening- SILVERBURN employer: Inditex
Contact Detail:
Inditex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stradivarius RESPONSIBLE - New Store Opening- SILVERBURN
✨Tip Number 1
Familiarise yourself with Stradivarius' brand values and current trends in fashion retail. This knowledge will help you demonstrate your passion for the brand during interviews and show that you're aligned with their objectives.
✨Tip Number 2
Prepare to discuss your previous experience in managing a fast-paced retail environment. Be ready to provide specific examples of how you've driven sales and improved store performance in past roles.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed a team. Highlight any initiatives you've implemented that have motivated staff or improved customer service.
✨Tip Number 4
Research the local market and competitors in the Silverburn area. Being knowledgeable about what other retailers are doing can help you stand out as a candidate who is proactive and commercially aware.
We think you need these skills to ace Stradivarius RESPONSIBLE - New Store Opening- SILVERBURN
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in fast-paced environments. Emphasise any previous supervisory roles and specific achievements that demonstrate your ability to drive sales and manage a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Stradivarius's brand values. Mention how your skills align with the responsibilities outlined in the job description, such as stock management and customer service.
Showcase Your Skills: In your application, clearly outline your organisational and time management skills. Provide examples of how you've successfully managed stock deliveries or improved store performance in previous roles.
Highlight Team Management Experience: Since the role involves team management, include specific instances where you've led a team, trained new employees, or contributed to a positive team environment. This will demonstrate your capability to support the management team effectively.
How to prepare for a job interview at Inditex
✨Show Your Retail Experience
Make sure to highlight your previous experience in managing a fast-paced retail environment. Be ready to provide specific examples of how you've driven sales and managed teams effectively.
✨Demonstrate Commercial Awareness
Familiarise yourself with current trends in the retail industry and be prepared to discuss how you can apply this knowledge to improve store performance. Mention any relevant commercial actions you've taken in past roles.
✨Emphasise Team Management Skills
Discuss your approach to team management, including how you motivate and train staff. Share examples of how you've successfully led a team and contributed to their development.
✨Prepare for Customer Service Scenarios
Be ready to talk about how you would handle customer service challenges. Think of specific situations where you've resolved issues or improved customer satisfaction in previous roles.
