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- Tasks: Keep vending machines stocked and clean while providing top-notch customer service.
- Company: Join Selecta, a leader in vending solutions dedicated to creating joyful moments.
- Benefits: Enjoy 25 days holiday, competitive pay, and a company van for work travel.
- Why this job: Be part of a fun team, gain valuable training, and make a real impact on customer satisfaction.
- Qualifications: Must be flexible, customer-focused, and able to train new team members.
- Other info: Opportunities for career growth and certifications in food hygiene and safety.
The predicted salary is between 24000 - 36000 £ per year.
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To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
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To complete all the relevant stock and cash controls across the machine base and on the company vans.
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To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
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To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
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To provide training to new starters and team members who require upskilling, to ensure a high-quality service for customers.
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To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
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To complete regular audits and quality checks on Retail Merchandisers’ machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
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To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
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Covering sites in a van or covering static sites that will require using public transport to get to.
What are we looking for in a Joy Ambassador ?
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Be able to provide training to new starters.
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Be able to complete audits and quality checks.
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Always follow all Health & Safety regulations.
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Be flexible and responsive to changes.
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High level of customer care and always be presentable.
Benefits received as a Joy Ambassador
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25 days holiday pa + bank holidays
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Life assurance of 2x yearly salary
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Competitive pay rates- we pay more than our competitors in almost all locations
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Training provided, you’ll also achieve certifications in Food Hygiene, Health and Safety and Fresh food handling
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Security of 5-weeks paid sick leave
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Development opportunities available and clearly mapped career paths
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Comfortable Vans provided, plus no commuting costs to and from work (you take the van home with you)
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Company phone provided
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
Mobile Merchandiser - Warrington employer: Selecta
Contact Detail:
Selecta Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Merchandiser - Warrington
✨Tip Number 1
Familiarize yourself with the specific vending machine models and their common issues. This knowledge will help you demonstrate your problem-solving skills during the interview, especially when discussing how to handle faults like cup jams or blocked mixing bowls.
✨Tip Number 2
Highlight any previous experience in customer service or training roles. Being able to provide training to new starters is a key part of this job, so showcasing your ability to communicate effectively and support others will set you apart.
✨Tip Number 3
Prepare examples of how you've maintained high standards of hygiene and safety in past roles. Since this position requires adherence to Health & Safety regulations, demonstrating your commitment to these practices will be crucial.
✨Tip Number 4
Be ready to discuss your flexibility and adaptability in previous jobs. The role requires responsiveness to changes, so sharing instances where you've successfully adapted to new situations will show that you're a great fit for the team.
We think you need these skills to ace Mobile Merchandiser - Warrington
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Mobile Merchandiser position. Highlight key responsibilities such as customer care, training new starters, and conducting audits, and think about how your experience aligns with these tasks.
Tailor Your CV: Customize your CV to reflect relevant experience in customer service, training, and any previous roles that involved stock control or machine maintenance. Use specific examples to demonstrate your skills and achievements.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to maintain high hygiene standards. Mention your flexibility and responsiveness to changes, as these are important traits for the role.
Highlight Relevant Skills: In your application, emphasize skills such as problem-solving (for fixing machine faults), attention to detail (for audits and quality checks), and communication (for training and customer interactions).
How to prepare for a job interview at Selecta
✨Show Your Customer Care Skills
Since the role emphasizes a high level of customer care, be prepared to share examples of how you've provided excellent service in previous positions. Highlight any experiences where you resolved customer complaints or went above and beyond to ensure satisfaction.
✨Demonstrate Flexibility and Responsiveness
The job requires flexibility and the ability to adapt to changes. Be ready to discuss situations where you've had to adjust your plans or approach quickly. This will show that you can handle the dynamic nature of the role.
✨Highlight Your Training Experience
As a Joy Ambassador, you'll be responsible for training new starters. Prepare to talk about any previous training or mentoring experiences you have. Discuss how you ensured that others understood their roles and responsibilities.
✨Understand Health & Safety Regulations
Familiarize yourself with health and safety regulations relevant to vending operations. During the interview, express your commitment to following these guidelines and share any relevant experiences where you prioritized safety in your work.
