Patient and Administrative Support Assistant

Patient and Administrative Support Assistant

Full-Time 24169 - 24169 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support patients and admin teams with clerical and reception duties in a healthcare setting.
  • Company: Join a leading provider of sustainable healthcare services focused on excellent patient care.
  • Benefits: Enjoy a full-time role with a competitive salary and a supportive work environment.
  • Why this job: Be part of a team that values care, communication, and personal growth in healthcare.
  • Qualifications: Typing/IT skills and experience in an office environment are essential; great communication is key.
  • Other info: Flexible working hours from Monday to Friday with opportunities for informal visits.

The predicted salary is between 24169 - 24169 £ per year.

CHILDREN\’S & ADULTS THERAPIES & DIETETIC ADMIN SERVICES

PATIENT & ADMINISTRATIVE SUPPORT ASSISTANT

37.5 HOURS PER WEEK – MONDAY-FRIDAY

Salary: £24,169 per annum – AfC Band 2

Monday = 7:45am to 3:45pm

Tuesday = 9:00am to 5:00pm

Wednesday = 9:00am to 5:00pm

Thursday = 7:45am to 3:45pm

Friday = 8:30am to 4:30pm

A permanent full time vacancy has arisen for Patient and Administrative Support Assistant to work as part of the Children\’s and Adults Therapies and Dietetic Administration Services.

You will provide full clerical and reception support to the Children\’s and Adults Therapies & Dietetic Services. You will undertake general clerical duties for the Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry and Speech and Language Therapy Services for Children and Adults.

You will possess or be working towards a typing/word processing/IT qualification (or equivalent) and be able to demonstrate knowledge and experience of general office practices. You must also have excellent communication skills, be able to prioritise your workload and work effectively on your own and as part of the admin team.

Experience within an office environment together with experience of dealing with members of the public and general telephone enquiries is essential.

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision – and we all play a part in achieving it, by living up to the values we promise to our patients and each other.

For further details / informal visits contact: Name: Joanne Wigmore Job title: Care Unit Co-ordinator Email address: joanne.wigmore@nhs.net Telephone number: 01246 513769

Claire Beedham, Therapy Admin Team Leader – 01246 513608, or Claire Richards, Therapy Admin Team Leader – 01246 512784 #J-18808-Ljbffr

Patient and Administrative Support Assistant employer: Chesterfield Royal Hospital NHS Foundation Trust

As a Patient and Administrative Support Assistant, you will join a dedicated team within a supportive work culture that prioritises employee well-being and professional growth. Our commitment to providing first-class healthcare services is matched by our investment in staff development, ensuring you have the resources and opportunities to thrive in your role. Located in a vibrant community, we offer a fulfilling work environment where your contributions directly impact patient care and satisfaction.
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Contact Detail:

Chesterfield Royal Hospital NHS Foundation Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient and Administrative Support Assistant

✨Tip Number 1

Familiarise yourself with the specific services offered by the Children's and Adults Therapies & Dietetic Administration Services. Understanding the roles of Nutrition and Dietetics, Occupational Therapy, Physiotherapy, Podiatry, and Speech and Language Therapy will help you demonstrate your knowledge during any interviews.

✨Tip Number 2

Reach out to current or former employees in similar roles to gain insights into their day-to-day responsibilities. This can provide you with valuable information that you can use to tailor your approach and show your enthusiasm for the position.

✨Tip Number 3

Highlight your communication skills by preparing examples of how you've effectively dealt with members of the public in previous roles. Being able to articulate these experiences will set you apart as a candidate who can handle the demands of the job.

✨Tip Number 4

Consider visiting the workplace for an informal chat with the team. This not only shows your initiative but also allows you to ask questions and get a feel for the environment, which can be beneficial when discussing your fit for the role.

We think you need these skills to ace Patient and Administrative Support Assistant

Excellent Communication Skills
Typing and Word Processing Skills
IT Proficiency
General Office Practices Knowledge
Clerical Skills
Reception Skills
Prioritisation Skills
Ability to Work Independently
Teamwork Skills
Customer Service Skills
Experience in Dealing with the Public
Telephone Etiquette
Attention to Detail
Time Management Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Patient and Administrative Support Assistant position. Tailor your application to highlight relevant skills and experiences that align with the role.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in administrative roles or customer service. Mention specific tasks you have performed that relate to clerical duties, communication skills, and teamwork.

Showcase Your Skills: Make sure to mention your typing/word processing/IT qualifications and any relevant software proficiency. Provide examples of how you have effectively managed your workload and communicated with the public in past roles.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are passionate about working in healthcare. Connect your personal values with the organisation's vision and Proud to CARE philosophy.

How to prepare for a job interview at Chesterfield Royal Hospital NHS Foundation Trust

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Patient and Administrative Support Assistant. Familiarise yourself with the specific services you'll be supporting, such as Nutrition and Dietetics or Physiotherapy, so you can speak confidently about how your skills align with their needs.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you dealt with the public or handled telephone enquiries, and be ready to discuss these experiences.

✨Demonstrate Your IT Proficiency

As the job requires typing and general office practices, be prepared to discuss your IT skills. If you have any qualifications or relevant experience, mention them. You might also want to brush up on common software used in administrative roles.

✨Emphasise Teamwork and Independence

This position requires both teamwork and the ability to work independently. Prepare to share examples of how you've successfully collaborated with others, as well as instances where you've taken initiative and managed your workload effectively.

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