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- Tasks: Inspect highways to ensure safety and maintenance, responding to service-related queries.
- Company: Join Staffordshire County Council, a community-focused organisation dedicated to making a difference.
- Benefits: Enjoy a supportive work environment, flexible hours, and access to various employee perks.
- Why this job: Make a real impact on road safety while working in a collaborative and ambitious team.
- Qualifications: Excellent customer service skills, experience in highway maintenance, and a full UK driving licence required.
- Other info: Ongoing recruitment with guaranteed interviews for eligible applicants.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about ensuring the safety and maintenance of our highways?
Join our dedicated Highway Inspection team and play a crucial role in keeping our roads safe for all users! Our Highway Inspection team is committed to maintaining the highway through thorough inspections and defect identification, in line with the Highways Act 1980. By fulfilling our duty, we ensure the safety of highway users and deliver exceptional service to our stakeholders.
Main Responsibilities
Working closely with the Inspection Manager, other Highway Inspectors, and teams across the authority, you’ll ensure we deliver top-notch service in accordance with our policies and procedures. This is your chance to make a tangible impact on the safety and quality of our highways.
- Conduct driven, walked, or cycled inspections.
- Receive, prioritise, investigate, and respond to service-related queries, including enforcement actions.
- Represent the council in claims against the authority, including court appearances.
- Manage your workload to complete inspections and enquiries within set timescales.
One inspector position will be primarily based at the Stone depot, and the other at the Leek depot.
The Ideal Candidate
What you’ll have:
- Possess excellent interpersonal and customer service skills.
- Can handle a range of issues and conflicting demands while adhering to legislation.
- Deliver to tight deadlines and remain calm under pressure.
- Hold or be willing to train for relevant accreditation (Highway Safety Inspectors Training, NRSWA Supervisors card, LANTRA 12D).
- Have experience in highway maintenance and safety inspections.
- Be proficient in Microsoft Office and safety inspection systems like CONFIRM.
- Possess a full clean UK driving licence.
For an informal chat about this role, contact Heather Klimczak via email at Heather.Klimczak@staffordshire.gov.uk
Interviews will be held during the week commencing 21 July 2025.
The recruitment for this position is ongoing and we reserve the right to close this advert early if we are able to appoint before the advertised closing date.
Our Recruitment Process
We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.
About Staffordshire County Council
We are no ordinary county council:
Our Values
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.
Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
- We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people.
- We are ambitious and our sights are set firmly on a better future.
- We look forward and race ahead – that goes for your career too.
Our benefits
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and maintain a healthy work-life balance.
In addition to your salary, as a member of staff, you will have access to Our rewards and benefits – Careers at Staffordshire
Our recruitment process
As an Authority, we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.
Staffordshire County Council is an equal opportunities organisation and a Disability Confident employer. We encourage applications from all backgrounds and communities.
As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer, and our support for care leavers, we offer a guaranteed interview as long as your application meets the minimum criteria for the post.
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Highway Inspector employer: Staffordshire County Council
Contact Detail:
Staffordshire County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Highway Inspector
✨Tip Number 1
Familiarise yourself with the Highways Act 1980 and other relevant legislation. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Highway Inspectors. They can provide valuable insights into the day-to-day responsibilities and challenges of the job, which can help you tailor your approach during the application process.
✨Tip Number 3
Prepare for potential scenario-based questions in interviews. Think about how you would handle various situations related to highway safety inspections, as this will showcase your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Highlight any relevant experience in customer service and conflict resolution. Since you'll be dealing with service-related queries and enforcement actions, demonstrating these skills can set you apart from other candidates.
We think you need these skills to ace Highway Inspector
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Highway Inspector position. This will help you tailor your application to highlight relevant skills and experiences.
Craft a Strong Supporting Statement: Use the supporting statement to showcase your interpersonal skills, ability to handle conflicting demands, and experience in highway maintenance. Be specific about how your background aligns with the role's requirements.
Highlight Relevant Qualifications: Mention any relevant accreditations you hold or are willing to obtain, such as the Highway Safety Inspectors Training or NRSWA Supervisors card. This shows your commitment to professional development.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a Highway Inspector.
How to prepare for a job interview at Staffordshire County Council
✨Know Your Legislation
Familiarise yourself with the Highways Act 1980 and other relevant legislation. Being able to discuss how these laws impact highway safety and maintenance will show your commitment and understanding of the role.
✨Demonstrate Interpersonal Skills
Prepare examples of how you've successfully handled customer service issues or conflicts in the past. Highlighting your ability to communicate effectively will be crucial, as this role involves working closely with various teams and stakeholders.
✨Showcase Your Experience
Be ready to discuss your previous experience in highway maintenance and safety inspections. Specific examples of your work will help illustrate your qualifications and suitability for the position.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face as a Highway Inspector, such as prioritising inspections or responding to service-related queries. Practising your responses will help you feel more confident during the interview.
