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- Tasks: Resolve customer queries and provide technical support in a fast-paced helpdesk environment.
- Company: Daikin UK is a leader in indoor climate management solutions with over 100 years of innovation.
- Benefits: Enjoy competitive salary, bonuses, pension contributions, and comprehensive medical insurance.
- Why this job: Transition from hands-on work to an office role while using your technical skills to make a difference.
- Qualifications: City & Guilds in Heating & Ventilation L2 or equivalent, F-gas qualified, and experience with ASHPs.
- Other info: Join a diverse team committed to creativity and innovation in a supportive workplace.
The predicted salary is between 36000 - 60000 £ per year.
Bristol (Office Based)
Competitive Salary + Bonus + Benefits
Are you a HVAC Specialist with hands-on expertise of fault diagnosis across a range of ASHPs?
Ready to transition off the tools and into an office-based Technical Helpdesk role? If so, this could be the perfect opportunity for you.
Whats In It For You?
At Daikin UK we value our employees and their contributions. We offer a comprehensive rewa…
Techincal Specialist - ASHP employer: Daikin
Contact Detail:
Daikin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Techincal Specialist - ASHP
✨Tip Number 1
Familiarise yourself with Daikin's products, especially the Altherma range. Understanding their features and common issues will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves building relationships with customers, showcasing your ability to communicate effectively and handle queries will be crucial in the interview process.
✨Tip Number 3
Prepare for technical questions by reviewing common fault diagnosis scenarios related to ASHPs. Being able to articulate your problem-solving process will impress the hiring managers during the final interview.
✨Tip Number 4
Network with current or former employees of Daikin if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your responses during interviews.
We think you need these skills to ace Techincal Specialist - ASHP
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your HVAC expertise, particularly your experience with ASHPs. Include specific examples of fault diagnosis and troubleshooting to demonstrate your technical skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for transitioning into an office-based role. Highlight how your hands-on experience can benefit Daikin UK and mention any relevant qualifications like City & Guilds or F-gas certification.
Showcase Customer Service Skills: Since the role involves building strong relationships with customers, emphasise your customer service experience. Provide examples of how you've effectively communicated and resolved issues in past roles.
Prepare for Technical Questions: Anticipate technical questions related to ASHPs and be ready to discuss your problem-solving strategies. Review electrical schematics and common issues to ensure you can demonstrate your expertise during the interview process.
How to prepare for a job interview at Daikin
✨Know Your Technical Stuff
Brush up on your knowledge of ASHPs and Daikin Altherma systems. Be prepared to discuss specific troubleshooting scenarios and demonstrate your understanding of electrical schematics, as this will likely come up in the final interview.
✨Showcase Your Customer Service Skills
Since the role is customer-centric, think of examples where you've successfully resolved customer issues. Highlight your communication skills and how you build trust with clients, as this will be crucial for the hiring manager.
✨Prepare for Structured Questions
During the structured interview, expect detailed questions about your work experience. Prepare to discuss your previous roles, focusing on how your technical expertise has helped you diagnose and resolve issues effectively.
✨Ask Insightful Questions
At the end of each interview, take the opportunity to ask questions. Inquire about Daikin's approach to training and development, or how they foster a diverse workplace. This shows your interest in the company and helps you assess if it's the right fit for you.
