Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon
Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon

Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon

Huntingdon Full-Time No home office possible
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At a Glance

  • Tasks: Join us as an Apprentice Vehicle Damage Assessor and learn to create repair packs for damaged vehicles.
  • Company: Gemini Accident Repair Group is a thriving organisation dedicated to vehicle repair excellence.
  • Benefits: Enjoy full-time employment while gaining formal qualifications and extensive product training.
  • Why this job: Kickstart your career in a supportive environment with opportunities to develop valuable customer service skills.
  • Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
  • Other info: Engage with customers through various communication methods and work closely with workshop technicians.

Gemini Accident Repair Group is offering an exciting and unique opportunity for apprenticeship candidates to start their career within their highly successful and growing organisation, as a Vehicle Damage Assessor Apprentice.

The Gemini Apprenticeship Programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training, while in full-time employment.

A Vehicle Damage Assessor will construct a comprehensive repair pack to ensure damaged vehicles are repaired in a safe and structural process.

To achieve this, a range of skills will be developed, including:

  • MET
  • Panel
  • Paint administrative processes
  • Customer service skills

The person will be required to engage with a range of customers through various methods, including face-to-face, email, telephone, and structured communication platforms.

The skills developed will prepare the candidate to plan the repair processes for workshop technicians to restore vehicles to pre-accident condition. The post holder will also be required to complete any other tasks deemed appropriate by the line manager in line with the role.

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Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon employer: Nottingham College

Gemini Accident Repair Group is an exceptional employer that prioritises the growth and development of its apprentices, offering a comprehensive training programme alongside hands-on experience in a dynamic work environment. Located in Huntingdon, employees benefit from a supportive culture that encourages collaboration and customer engagement, ensuring that every team member has the opportunity to thrive and build a rewarding career in the automotive industry.
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Contact Detail:

Nottingham College Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon

✨Tip Number 1

Familiarise yourself with the basics of vehicle damage assessment. Understanding common types of damage and repair processes will give you a solid foundation to discuss during interviews and show your genuine interest in the role.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family. Role-playing different scenarios can help you feel more confident when interacting with customers, which is crucial for this position.

✨Tip Number 3

Research Gemini Accident Repair Group and their values. Being able to articulate why you want to work for them specifically can set you apart from other candidates and demonstrate your enthusiasm for the apprenticeship.

✨Tip Number 4

Network with current or former apprentices in the automotive industry. They can provide valuable insights into the role and the company culture, which can help you tailor your approach when applying.

We think you need these skills to ace Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon

Customer Service Skills
Communication Skills
Attention to Detail
Technical Knowledge of Vehicle Repair
Administrative Skills
Problem-Solving Skills
Time Management
Teamwork
Adaptability
Basic Understanding of MET, Panel, and Paint Processes
Ability to Work Under Pressure
Organisational Skills
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Vehicle Damage Assessor. Highlight your understanding of customer service and repair processes in your application.

Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the apprenticeship role. Emphasise any customer service experience or technical knowledge you have.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship and explains why you're a great fit for Gemini Accident Repair Group. Mention specific skills you wish to develop during the apprenticeship.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, and ensure that all information is clear and concise.

How to prepare for a job interview at Nottingham College

✨Research the Company

Before your interview, take some time to learn about Gemini Accident Repair Group. Understand their values, services, and what makes them unique in the industry. This knowledge will help you tailor your answers and show genuine interest.

✨Showcase Your Customer Service Skills

As a Vehicle Damage Assessor Apprentice, you'll be interacting with customers regularly. Be prepared to discuss any previous customer service experiences you have, highlighting how you handled challenges and ensured customer satisfaction.

✨Prepare for Technical Questions

While this is an apprenticeship role, having a basic understanding of vehicle damage assessment processes can set you apart. Brush up on common terms and procedures related to vehicle repairs, as well as any relevant administrative processes.

✨Demonstrate Your Communication Skills

Since the role involves various communication methods, practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so being able to communicate effectively is key.

Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon
Nottingham College
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  • Apprentice Vehicle Damage Assessor – Customer Service - Huntingdon

    Huntingdon
    Full-Time

    Application deadline: 2027-07-31

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    Nottingham College

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