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- Tasks: Join our team to prepare food and drinks while delivering exceptional customer service.
- Company: Be part of a charity that preserves England's historic sites and shares their stories.
- Benefits: Enjoy flexible hours, free site access, discounts, and career development opportunities.
- Why this job: Connect with people, enhance your skills, and contribute to preserving heritage in a fun environment.
- Qualifications: No experience needed; just bring enthusiasm and a passion for great service!
- Other info: Part-time role with comprehensive training and mental health support available.
Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Food and Beverage Assistant to join us at Beeston Castle
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver great quality through our food and unique settings.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That’s why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it’s why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
This is a part-time role working a minimum of 14 hours per week from April to October, and then switching to a zero-hour contract from November to March.
As a Food and Beverage Assistant, you will help to prepare food and drinks from the best of regional and local produce at Beeston Castle working as part of a team to support the day-to-day operations. Duties may vary depending on the day, but you can expect to be:
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Taking and preparing food and drink orders
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Assisting with food preparation in our kitchen
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Providing exceptional customer service
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Ensuring a perfect standard of cleanliness and hygiene throughout
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Providing support during our events, We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.
Find out more about us and what we do: https://www.english-heritage.org.uk/about/ You can
Closing date: 10/02/2025 23:59:59
You will need to refer to the following documents when completing your application.
To be a Food and Beverage Assistant, you will:
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understand what makes excellent customer service and enjoy delivering this to our customers
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be able to engage in a positive way with people from all backgrounds
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enjoy working as a team
Experience of working in a food and beverage role and an awareness of food safety and allergens would help but it isn’t essential as full training will be provided. For us, it’s more important that you have bags of enthusiasm and a willingness to get involved.
Comprehensive training
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The opportunity to progress your career within the heritage sector, in retail, food and beverage or general management
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Apprenticeship & Development opportunities
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Opportunities to go to some of our great live music or history events
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Free access to all English Heritage sites for you and up to six friends/family members
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25% discount in our shops and cafes
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Enhanced maternity/paternity/shared parental leave
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25 days’ holiday plus Bank Holidays pro rata rising to 28 days after 3 years
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Options to buy additional leave
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Matched pension contributions up to 10%
If you would like to talk to us before you apply, e.g. about workplace adjustments or working patterns, please contact Ben Brown Beeston Site Manager, on ben.brown2@english-heritage.org.uk No agencies please.
Food & Beverage Assistant employer: English Heritage
Contact Detail:
English Heritage Recruiting Team
2@english-heritage.org.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Show your passion for customer service! When you engage with us, highlight any experiences where you've gone above and beyond to ensure a great experience for customers. This will demonstrate that you understand what makes excellent customer service.
✨Tip Number 2
Emphasize your teamwork skills. Since this role involves working closely with others, share examples of how you've successfully collaborated in previous jobs or projects. We love to see candidates who thrive in a team environment!
✨Tip Number 3
Familiarize yourself with our heritage mission. Understanding the importance of heritage and how it connects people can set you apart. Mention any personal connections you have to history or community engagement during your conversation with us.
✨Tip Number 4
Be ready to discuss your enthusiasm and willingness to learn. Since we provide full training, showing that you're eager to develop your skills in food and beverage service will make a positive impression on us.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Assistant position. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Customize your CV to reflect relevant experience, even if it's not directly in food and beverage. Emphasize any customer service roles or teamwork experiences that showcase your ability to engage positively with people.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the charity's mission. Share specific examples of how you've delivered excellent customer service in the past and your willingness to learn and grow in the food and beverage sector.
Highlight Your Soft Skills: In your application, focus on soft skills such as communication, teamwork, and adaptability. These are crucial for the role and will demonstrate your fit within the team at Beeston Castle.
How to prepare for a job interview at English Heritage
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Emphasize Teamwork
Highlight your ability to work well in a team. Discuss any previous roles where collaboration was key, and how you contributed to a positive team environment.
✨Demonstrate Your Willingness to Learn
Since experience in food and beverage roles isn't essential, focus on your eagerness to learn. Mention your openness to training and how you adapt quickly to new situations.
✨Connect with the Heritage Mission
Familiarize yourself with the charity's mission and values. During the interview, relate your personal values to their commitment to heritage and community, showing that you understand and support their goals.
