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- Tasks: Lead the floor, inspire the team, and ensure exceptional guest experiences.
- Company: Join Fire & Wine by Boxcar, a new neighbourhood restaurant focused on fire-led cooking and seasonal ingredients.
- Benefits: Enjoy group dining discounts, staff meals, early wage access, and paid sick days after one year.
- Why this job: Be part of a passionate team shaping a unique dining experience with a focus on hospitality.
- Qualifications: Experience in service management, strong leadership skills, and a passion for food and wine.
- Other info: Fixed day off weekly and two morning lie-ins; perfect for work-life balance.
The predicted salary is between 28800 - 43200 £ per year.
Lead with warmth — become a Floor Manager at Fire & Wine by Boxcar
We’ve opened Fire & Wine by Boxcar! A new neighbourhood restaurant built around fire-led cooking, seasonal ingredients, expressive wines, and exceptional service. With Bib Gourmand aspirations and a passionate team behind it, this is a fresh start with real purpose.
We’re looking for a dedicated Floor Manager who brings confidence, calm, and a genuine love of hospitality to the room — someone who leads from the front, inspires the team, and ensures every guest feels looked after.
Why join us
Be part of a small, ambitious team working to build something special. As a Floor Manager, you’ll play a key role in shaping the guest experience and guiding the service — creating a warm, polished and memorable atmosphere, every day.
What you\’ll be doing
- Leading the floor during service with clarity, confidence and attention to detail.
- Supporting, motivating, and developing the front-of-house team to deliver smooth, guest-focused service.
- Championing our food and wine offering — confidently recommending dishes and pairings with insight and care.
- Managing the flow of service, setting and adjusting sections, and ensuring team communication is clear and effective.
- Handling POS, payments and end-of-day processes with precision.
- Taking ownership of the restaurant’s presentation, flagging any maintenance issues and upholding high standards at all times.
- Contributing to team briefings, tastings, and wider projects to support the successful launch and continued evolution of the concept.
What we\’re looking for
- Proven experience in a floor or service management role within a quality-led restaurant.
- A natural leader — calm under pressure, confident in your decisions, and supportive in your approach.
- A strong understanding of service standards, food and wine knowledge, and the ability to pass this on to others.
- A sense of pride in your work, and a proactive, hands-on attitude.
- A passion for creating memorable, meaningful guest experiences.
What you’ll get from us
- Group dining discounts across all venues.
- Team incentives and celebration trips.
- Staff meals and refreshments during shifts.
- Staff referral scheme — bring great people into the team.
- Early access to earned wages via Wagestream.
- After one year: 4 paid sick days + 1 additional holiday day per year of service (up to 5 years).
- A fixed day off each week, plus two morning lie-ins (we’re closed Mondays and only open evenings on Tuesdays and Wednesdays).
Be part of something new.
If you’re looking for a fresh challenge in a restaurant that values flavour, service, and people in equal measure, we’d love to hear from you.
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Floor Manager employer: Boxcar Group
Contact Detail:
Boxcar Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager
✨Tip Number 1
Familiarise yourself with Fire & Wine's menu and wine offerings before your interview. Being able to discuss specific dishes and pairings shows your genuine interest in the role and helps you stand out as a candidate who is ready to lead with confidence.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've successfully managed a team in high-pressure situations. Highlighting your calmness and decision-making abilities will resonate well with the hiring team looking for a natural leader.
✨Tip Number 3
Research the latest trends in hospitality and service standards. Showing that you're up-to-date with industry practices can impress the interviewers and prove that you're proactive about enhancing guest experiences.
✨Tip Number 4
Prepare thoughtful questions about the restaurant's vision and team culture. This not only demonstrates your enthusiasm for the position but also allows you to assess if the environment aligns with your values and work style.
We think you need these skills to ace Floor Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Floor Manager at Fire & Wine. Highlight your relevant experience in hospitality and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect your experience in service management, leadership skills, and knowledge of food and wine. Use specific examples that demonstrate your ability to create memorable guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership style. Mention why you are excited about the opportunity at Fire & Wine and how you can contribute to their vision.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a Floor Manager role.
How to prepare for a job interview at Boxcar Group
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share personal anecdotes that highlight your experiences and how they shaped your passion for creating memorable guest experiences.
✨Demonstrate Leadership Skills
As a Floor Manager, you'll need to lead your team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated and supported your team in previous roles, especially during busy service times.
✨Know the Menu Inside Out
Familiarise yourself with Fire & Wine's menu, including food and wine pairings. During the interview, confidently recommend dishes and explain why they work well together, showcasing your knowledge and enthusiasm for the offerings.
✨Emphasise Attention to Detail
Highlight your ability to manage the flow of service and maintain high standards. Discuss specific instances where your attention to detail made a difference in the guest experience or improved service efficiency.
