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- Tasks: Support the team with admin tasks and ensure smooth office operations.
- Company: Join a leading, forward-thinking business in Kent and London experiencing exciting growth.
- Benefits: Enjoy a full-time role with a friendly team and opportunities for personal growth.
- Why this job: Be part of shaping the future of a growing company while enhancing your skills.
- Qualifications: Experience in admin roles, strong communication skills, and proficiency in Microsoft Office required.
- Other info: This is a permanent position with a 37.5-hour work week.
The predicted salary is between 28800 - 43200 £ per year.
Are you a highly organised, detail-orientated individual who thrives in a fast-paced environment? Would you like to be part of a friendly team within a leading company that’s currently experiencing exciting growth? If so, we have the perfect opportunity for you. This is a full time and permanent opportunity, working 37.5 hours per week, 09:00 – 17:30. Our client, a well-established and forward-thinking business covering Kent and London, is looking for an Office Administrator to join their team during a pivotal time of expansion. This is more than just a job — it’s a chance to be part of shaping the future of a growing and ambitious company. About the Role: As an Office Administrator, you will play a vital role in supporting the team and ensuring a seamless administrative function across the business. Your focus will be on upholding customer satisfaction by ensuring all internal processes are followed efficiently and accurately. Key Responsibilities: * Answer the phone to screen calls – assist customers with admin queries, or forwarding calls and recording accurate messages for colleagues. * Take sales enquiries via phone or email – gathering all required data to set up the customer in CRM software and scheduling initial surveys or jobs. * Monitor company email inboxes – forward emails to colleagues or answering queries received. * Assisting the team with deliveries, returns and ordering of equipment from key suppliers. * Assisting the Servicing Administrator with booking and confirming engineering appointments. * Draft, format, and print relevant documentation, photocopying and filing. * Have frequent interaction with Company Directors and Managers, supporting their requests. * Maintain accurate records and documentation. * Support adherence to business procedures and standards. * Help ensure the smooth running of office operations. What We’re Looking For: * Proven experience in an administrative or office support role * Excellent telephone manner and customer service skills. * Proficiency in Outlook, Word and Excel where required. * Exceptional organisational skills and strong attention to detail. * Comfortable working in a fast-paced, reactive environment. * Ability to manage multiple priorities and meet deadlines. * A proactive, self-motivated, and diligent approach to work. * Confident communication skills and a team-player mindset. * Ability to act with confidentiality, tact and discretion. * Education level at GCSE/ equivalent or above in English and Maths. Apply now to join a company where your skills and enthusiasm will truly make a difference. Diamond Search Recruitment is acting as an Employment Agency regarding this vacancy
Office Administrator employer: Diamond Search Recruitment Ltd
Contact Detail:
Diamond Search Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarise yourself with the company’s values and recent developments. This will not only help you understand their culture but also allow you to tailor your conversations during interviews, showing that you're genuinely interested in being part of their growth.
✨Tip Number 2
Practice your telephone skills before applying. Since the role requires excellent phone manners, consider role-playing with a friend or family member to enhance your confidence and ensure you can handle customer queries effectively.
✨Tip Number 3
Brush up on your organisational skills by using tools like to-do lists or digital planners. Being able to demonstrate your ability to manage multiple tasks efficiently will be crucial in a fast-paced environment like this one.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview and understanding how to fit into the team.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in administrative roles. Emphasise your organisational skills, attention to detail, and any specific software proficiency like Outlook, Word, and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your skills align with the responsibilities listed in the job description, particularly your customer service skills and ability to work in a fast-paced environment.
Highlight Relevant Experience: In your application, provide specific examples of your previous administrative work. Discuss how you managed multiple priorities, supported teams, and maintained accurate records, as these are key aspects of the Office Administrator role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Diamond Search Recruitment Ltd
✨Showcase Your Organisational Skills
As an Office Administrator, your ability to stay organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, demonstrating your attention to detail and efficiency.
✨Demonstrate Customer Service Excellence
Since the role involves frequent interaction with customers, be ready to discuss how you've handled customer queries in the past. Highlight your excellent telephone manner and any specific instances where you went above and beyond to ensure customer satisfaction.
✨Familiarise Yourself with Relevant Software
Proficiency in Outlook, Word, and Excel is essential for this position. Brush up on these applications before the interview and be prepared to discuss how you've used them in previous roles, especially in relation to administrative tasks.
✨Prepare for a Fast-Paced Environment
The company is looking for someone who thrives in a reactive environment. Think of examples that showcase your ability to adapt quickly to changing priorities and how you maintain composure under pressure.
