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- Tasks: Assist customers with U-Haul products, manage rentals, and maintain equipment.
- Company: Join U-Haul, a pioneer in DIY moving solutions since 1945.
- Benefits: Enjoy flexible hours, health insurance, paid time off, and discounts on tech products.
- Why this job: Get hands-on experience, earn while you learn, and advance your career in a supportive environment.
- Qualifications: Must have a valid driver's license and a high school diploma or equivalent.
- Other info: Earn bonuses for hiring and completing training; flexible part-time roles available.
The predicted salary is between 24000 - 36000 £ per year.
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Our motto is \’Hire Fast, Pay Fast.\’ You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
- Opportunities for advancement
- Mindset App Reimbursement
- Health insurance &Prescription plans,if eligible
- Paid holidays, vacation, and sick days,if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness/Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities:
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications:
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands:
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Location 1326 N Salisbury Blvd
Salisbury, Maryland 21801 Type Part-Time Reference Number R220326
About Us
Since 1945, U-Haul has been serving do-it-yourself movers and their households. Like many other successful ventures, the concept for U-Haul was generated out of need. After World War II, there existed the widespread need for do-it-yourself moving equipment that would be available on a one-way, nationwide basis.
U-Haul co-founders L.S. \”Sam\” Shoen and his wife, Anna Mary Carty Shoen, recognized that need and acted upon it. Their visionary approach spread the cost of ownership among many users, facilitating the mobility of the populations of the U.S. and Canada. The covered wagon of the pioneers morphed into orange U-Haul trailers. In the process, an industry was born.
U-Haul Holding Company and its family of companies, including U-Haul, have strived to create a culture of health and wellness. As of February 1, 2020, and consistent with applicable law, no U-Haul Holding Company or its family of companies will hire individuals in states where it may lawfully decline to hire individuals who use nicotine products (Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia and Washington). This policy will not apply to team members hired before February 1, 2020.
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Customer Service Representative employer: U-Haul International, Inc.
Contact Detail:
U-Haul International, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Representative
✨Tip Number 1
Familiarise yourself with U-Haul's products and services. Understanding the ins and outs of what they offer will not only help you answer customer queries effectively but also demonstrate your enthusiasm for the role during interviews.
✨Tip Number 2
Practice using smartphone technology, as you'll be managing rentals and inventory through U-Scan. Being comfortable with tech will show that you're ready to adapt to their systems quickly.
✨Tip Number 3
Highlight any previous customer service experience you have, especially in fast-paced environments. This will reassure them that you can handle the demands of the role and provide excellent service to customers.
✨Tip Number 4
Be prepared to discuss your physical capabilities, as the job involves some physical exertion. Showing that you're aware of the demands and are ready to meet them will make a positive impression.
We think you need these skills to ace Customer Service Representative
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Service Representative at U-Haul. Familiarise yourself with their products and services, as well as the skills required for the job.
Tailor Your CV: Customise your CV to highlight relevant experience in customer service. Emphasise any previous roles where you've assisted customers, managed rentals, or worked with equipment, as these will be particularly relevant.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at U-Haul and how your skills align with their needs, such as your ability to handle physical tasks and provide excellent customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at U-Haul International, Inc.
✨Know the Company
Before your interview, take some time to research U-Haul. Understand their history, mission, and the services they offer. This will help you answer questions more effectively and show your genuine interest in the company.
✨Demonstrate Customer Service Skills
As a Customer Service Representative, you'll need to showcase your ability to handle customer inquiries and resolve issues. Prepare examples from your past experiences where you successfully assisted customers or handled difficult situations.
✨Be Ready for Practical Scenarios
Since the role involves using technology like U-Scan and handling equipment, be prepared for practical questions or scenarios during the interview. Familiarise yourself with basic rental processes and safety precautions related to the job.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the training process, opportunities for advancement, or the team culture. It shows that you're engaged and thinking about your future with the company.
