At a Glance
- Tasks: Deliver shopping to customers and provide top-notch service as a Home Delivery Driver.
- Company: Join Iceland Foods, a leading retailer known for its commitment to customer satisfaction.
- Benefits: Enjoy competitive pay, training support, and a friendly team environment.
- Why this job: Perfect for those who love the open road and want to make a difference in customer experiences.
- Qualifications: Must have a valid driving licence (3+ years) and excellent people skills.
- Other info: Shifts may start as early as 6am and finish as late as 11pm.
The predicted salary is between 24000 - 33600 Β£ per year.
Key Benefits
- 15% discount, optional health care plan, Grocery Aid, Christmas vouchers, min 28 days holiday*
Are you looking for a role that keeps you active, independent & engaged with people?
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.
We understand that success is achieved through our people, and we are searching for a Home Delivery Driver to join our team.
Purpose
We\βre hiring Home Delivery Drivers who take pride in providing excellent service & enjoy being out on the road. In this role you\βll be delivering shopping & connecting directly with customers as the face of Iceland.
Responsibilities
- Ensure safe van loading procedures are followed (i.e heavy lifting & manual handling)
- Always adhere to safe driving practises
- Ensure food arrives to the customer in the best condition
- Lend a hand in store when required
- Be able to work independently & manage your time efficiently
- Flexibility to work shifts, the patterns can vary between 6am & 11pm
Qualifications
- Have a full driving license (held for at least 3 years and have no more than 6 points)
- Are positive, friendly & passionate about providing a good customer experience
- Are punctual & can work well to deadlines
- Can demonstrate a strong awareness of road safety
What to expect from us
- A 15% discount card
- Minimum 28 days holiday (including Bank Holidays), increasing with service
- Refer a friend scheme
- Long service awards
- Christmas savings scheme
- Recognition and rewards for exceptional customer service
- Option to join a health care plan
- Grocery Aid for free and confidential, financial, emotional and practical support
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Home Delivery Driver - Derby employer: Iceland Foods
Contact Detail:
Iceland Foods Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Home Delivery Driver - Derby
β¨Tip Number 1
Familiarise yourself with the local area where you'll be delivering. Knowing the streets, shortcuts, and potential traffic hotspots can help you navigate efficiently and impress during your interview.
β¨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing exceptional service as a Home Delivery Driver.
β¨Tip Number 3
Be ready to discuss your teamwork experience. Since the role involves supporting store operations, highlighting times when you've successfully collaborated with others will show you're a great fit for the team.
β¨Tip Number 4
Prepare to talk about how you handle challenges on the road. Whether it's dealing with difficult customers or unexpected delays, having a few strategies in mind will demonstrate your problem-solving abilities.
We think you need these skills to ace Home Delivery Driver - Derby
Some tips for your application π«‘
Highlight Customer Service Skills: In your application, emphasise your strong interpersonal skills and any previous experience in customer service. Mention specific examples where you went above and beyond to assist customers.
Showcase Team Player Attitude: Since the role requires teamwork, include instances where you've successfully collaborated with others. This could be in previous jobs or even during group projects in school.
Detail Your Driving Experience: Clearly state your driving experience, including how long you've held your licence and any relevant driving roles. Make sure to mention that you meet the requirements of having no more than 6 points on your licence.
Express Enthusiasm for the Role: Convey your passion for the open road and working in a dynamic environment. A positive attitude can make a significant difference in your application, so let your enthusiasm shine through.
How to prepare for a job interview at Iceland Foods
β¨Show Your Customer Service Skills
As a Home Delivery Driver, you'll be the face of the company. Make sure to highlight your previous customer service experience and how you handle different situations with customers. Be ready to share examples of how you've gone above and beyond to ensure customer satisfaction.
β¨Demonstrate Team Spirit
This role requires you to be a team player. During the interview, discuss times when you've worked collaboratively with others, whether in a previous job or in other settings. Emphasise your willingness to help out in various store operations, not just driving.
β¨Prepare for Practical Questions
Expect questions about your driving experience and how you manage your time on the road. Be prepared to talk about how you would handle challenges like traffic delays or difficult delivery locations. Showing that you can think on your feet will impress the interviewers.
β¨Express Your Passion for Driving
Let your enthusiasm for being on the road shine through. Share why you enjoy driving and how it contributes to your overall job satisfaction. This will help convey that you're not just looking for any job, but that you're genuinely interested in this position.