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- Tasks: Provide essential admin support to clinical teams and engage with families in a welcoming manner.
- Company: Join Ashurst Child and Family Centre, dedicated to child and adolescent mental health services.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Make a real impact in the lives of children and families while honing your administrative skills.
- Qualifications: Strong communication skills and ability to work independently or as part of a team are essential.
- Other info: Contact Sandra Mouland for more details or to apply!
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced administrator with an interest in working for a community child and adolescent mental health service? We would love to hear from you! To be successful in the role you will have good written and verbal communication skills, the ability to work on your own and within a team, and will lead by example and maintain a calm approach when under pressure.
Team Administrators provide a full administrative service to the clinical teams in supporting service delivery; having daily liaison with a wide range of staff at all levels and regular contact with children/young people and their parents/carers who use our services, who may at times be distressed, upset, or extremely frustrated. The Team Administrator will be responsible for ensuring that tasks are completed effectively and to a quality standard within the office environment for the team.
Main duties of the job
To provide a comprehensive range of secretarial and administrative services to the clinical team.
To liaise with other departments and services and to respond effectively to enquiries from the general public, service users, referrers and other agencies.
To greet families warmly and helpfully when managing the reception area
To consistently deliver a client focussed service, which promotes good customer service and effective working relationships.
To maintain high standards of information governance and confidentiality
Ashurst Child and Family Centre
Lyndhurst Road, Ashurst
Southampton
Hampshire
SO40 7AR, https://hiowhealthcare.nhs.uk/ (Opens in a new tab), Hiring Manager
Sandra Mouland
sandra.mouland@southernhealth.nhs.uk
07516401901
Team Administrator employer: Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Contact Detail:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust Recruiting Team
+447516401901
sandra.mouland@southernhealth.nhs.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Team Administrator
✨Tip Number 1
Familiarize yourself with the specific needs of a community child and adolescent mental health service. Understanding the challenges faced by children and their families can help you communicate more effectively during your interactions.
✨Tip Number 2
Highlight your experience in managing stressful situations calmly. Think of examples where you've successfully handled difficult conversations or maintained composure under pressure, as this will resonate well with the hiring team.
✨Tip Number 3
Showcase your ability to work both independently and as part of a team. Be prepared to discuss how you've balanced these roles in previous positions, as this is crucial for the Team Administrator role.
✨Tip Number 4
Demonstrate your commitment to high standards of information governance and confidentiality. You might want to mention any relevant training or experiences that highlight your understanding of these important aspects in an administrative role.
We think you need these skills to ace Team Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience and showcases your communication skills. Include specific examples of how you've worked effectively in a team and managed stressful situations.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for working in child and adolescent mental health services. Mention your ability to maintain a calm demeanor under pressure and your commitment to providing excellent customer service.
Highlight Relevant Experience: In your application, emphasize any previous roles where you provided administrative support, especially in healthcare or community services. Discuss your experience liaising with various stakeholders and handling sensitive situations.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates your attention to detail and professionalism, which are crucial for the Team Administrator role.
How to prepare for a job interview at Hampshire and Isle of Wight Healthcare NHS Foundation Trust
✨Showcase Your Communication Skills
Since the role requires good written and verbal communication skills, be prepared to demonstrate these during the interview. Practice clear and concise responses, and consider sharing examples of how you've effectively communicated in previous roles.
✨Emphasize Teamwork and Independence
The job involves working both independently and as part of a team. Be ready to discuss situations where you successfully collaborated with others, as well as times when you took initiative on your own. This will show that you can adapt to different working styles.
✨Prepare for Emotional Situations
Given the nature of the service, you may encounter distressed individuals. Think about how you would handle such situations calmly and professionally. Sharing past experiences where you managed similar challenges can highlight your suitability for the role.
✨Understand the Importance of Confidentiality
As a Team Administrator, maintaining high standards of information governance and confidentiality is crucial. Familiarize yourself with relevant policies and be ready to discuss how you have upheld confidentiality in your previous roles.
