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- Tasks: Lead the Income Team to ensure timely recovery of rent and service charges.
- Company: Join a dynamic housing provider in Macclesfield with ambitious growth plans.
- Benefits: Enjoy 29 days holiday, flexible working, and a generous pension scheme.
- Why this job: Be part of a customer-focused team that values performance and personal development.
- Qualifications: Experience in housing or income management with strong leadership skills required.
- Other info: Our modern office promotes a friendly environment and prioritises your wellbeing.
The predicted salary is between 40000 - 50000 £ per year.
Income Manager
Macclesfield (SK11 6UJ)
Up to £47,700 per annum
Were a housing provider in Macclesfield with over 5000 properties across East Cheshire and the surrounding areas. Were ambitious with plans to build more homes, regenerate local areas and invest in our properties.
A Fantastic opportunity has arisen for an Income Manager to lead and manage the Income Team within the Trust.
We can offer you:
- A minimum of 29 days holiday per year inclusive of Christmas shut down, (plus birthday leave and bank holidays).
- Attractive Defined Contribution Pension Scheme with Employers contributions up to 12%
- Agile Working with the opportunity for Flexible working hours and home working
- A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.
- Training and development. Let us know where you want to get to and well help you get there.
- A state-of-the-art modern office with a friendly working environment
In this critical role you will take overall responsibility for ensuring the efficient and timely recovery of rent, service charges, legal fees, and recharges for current and former tenants. You will be expected to maintain a strong culture of performance management within the service that is both customer-focused and encourages early intervention and prevention as the primary approach to resolving tenants arrears.
To succeed youll have substantial experience of working in a housing or income management role with proven leadership experience of motivating and enthusing others to achieve, sustain and exceed performance. You will have excellent knowledge of housing law, welfare reform and good practice relevant to income collection and debt recovery across various tenures. You will also have experience of working with targets and KPIs, possess highly developed relationship building skills, with the ability to influence others and manage conflict to resolution.
If you would like to play a part in driving our business forward, wed love to hear from you.
Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too!
Closing date:Thursday 31stJuly 2025
Closing date: 31stJuly
Shortlist date 1stAugust
Interview date: TBC
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Locations
Income Manager employer: Peaks & Plains Housing Trust
Contact Detail:
Peaks & Plains Housing Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Manager
✨Tip Number 1
Familiarise yourself with the latest housing laws and welfare reforms. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the housing sector, especially those in income management roles. Attend local events or join online forums to build connections that could provide insights or even referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved performance in previous roles. Highlighting your leadership skills will be crucial for this position.
✨Tip Number 4
Research our organisation's values and think about how your personal values align with them. Be ready to articulate this alignment during your interview to show you're a great cultural fit.
We think you need these skills to ace Income Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Income Manager position. Tailor your application to highlight your relevant experience in housing or income management.
Highlight Leadership Experience: Emphasise your leadership skills and experience in motivating teams. Provide specific examples of how you've successfully managed performance and resolved conflicts in previous roles.
Showcase Relevant Knowledge: Demonstrate your knowledge of housing law, welfare reform, and best practices in income collection. Use concrete examples to illustrate your understanding and how it applies to the role.
Align with Company Values: Research the company's values and ensure your application reflects a strong alignment with them. Mention how your personal values resonate with their mission and how you can contribute to their goals.
How to prepare for a job interview at Peaks & Plains Housing Trust
✨Showcase Your Leadership Skills
As an Income Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've motivated teams in the past, focusing on specific achievements and how you encouraged performance management.
✨Know Your Housing Law
Brush up on your knowledge of housing law and welfare reform. Be ready to discuss how these laws impact income collection and debt recovery, as this will show your expertise and readiness for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential conflicts you might face in the role and how you would resolve them, demonstrating your ability to manage relationships effectively.
✨Align with Company Values
Research the company's values and be prepared to discuss how your personal values align with theirs. This will help you convey that you're not just a fit for the role, but also for the company culture.
