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For Companies At a Glance
- Tasks: Support leadership in managing client engagement risks and ensuring compliance with quality standards.
- Company: Join PwC, a leading professional services firm known for its commitment to excellence.
- Benefits: Enjoy a dynamic work environment with opportunities for training and professional development.
- Why this job: Be part of a team that shapes risk management strategies and drives impactful change.
- Qualifications: Experience in risk management or client advisory roles, preferably in a Big 4 environment.
- Other info: Proficiency in English is required; Arabic is a plus.
The predicted salary is between 43200 - 72000 £ per year.
Roles and Responsibilities
- Support senior leadership in assessing risks associated with client engagements, including reputational, contractual, and legal risks.
- Assist in the review of engagement panels, helping to identify potential exposures PwC could face.
- Provide input on contract clauses, evaluating them from a risk perspective and ensuring clarity on liability caps, profitability calculations, and risk mitigation measures.
- Collaborate with engagement teams to understand the nature of services provided and ensure risk is managed throughout the delivery process.
- Help monitor and manage risks in Deals, including reputational and service permissibility risks, working under the guidance of senior risk managers.
- Contribute to ensuring engagements align with PwC’s risk policies and procedures, identifying areas of concern and proposing mitigating actions.
- Stay informed about emerging risks and technologies that could impact engagements, particularly in the context of PwC’s transformation initiatives.
- Prepare reports and analysis to support risk assessments and decision-making by senior leadership.
- Participate in delivering training to staff across Deals.
Requirements
- Experience in a risk management or client advisory role, preferably within a Big 4 or similar professional services environment.
- Solid understanding of contract management, including liability, profitability, and legal exposure in client engagements.
- Knowledge of risk management principles, with an ability to identify and manage risks across a range of engagements.
- Strong communication skills, with the ability to provide clear, concise insights to senior stakeholders.
- Ability to collaborate effectively with teams to ensure risks are appropriately addressed in engagement planning and delivery.
- Professional certifications in risk management or legal advisory services are an advantage.
- Familiarity with PwC’s service offerings, market positioning, and client engagement practices.
- Motivated to build excellent working relationships and meet deadlines successfully in a fast-paced and dynamic environment.
- Proficient in English; Arabic speaking considered a plus.
Desired Candidate Profile
1. Quality Control and Assurance
- Monitoring Compliance : Ensure that all engagements comply with internal quality standards, professional guidelines, and relevant regulatory requirements (e.g., IFRS, GAAP, SOX, or industry-specific regulations).
- Quality Reviews : Perform or assist with the review of engagements, such as financial audits, consulting projects, or other client deliverables, to assess whether they meet the firm’s standards for accuracy, completeness, and quality.
- Documentation and Reporting : Ensure that all work papers, engagement files, and deliverables are well-documented, clear, and in compliance with the firm’s quality control policies.
2. Risk Management
- Identifying Risks : Identify and flag any potential risks in the engagement process, such as compliance issues, client relationship risks, or operational inefficiencies.
- Risk Mitigation : Assist engagement teams in identifying and addressing potential issues early on to avoid adverse outcomes. This may include recommending changes to methodology, resources, or procedures.
3. Process Improvement
- Continuous Improvement : Evaluate engagement processes and procedures, and suggest improvements to increase efficiency and effectiveness while maintaining quality.
- Best Practices : Develop and promote the use of best practices for conducting client engagements. This can involve recommending improved methodologies, new tools, or training resources to enhance the quality of work produced by the team.
4. Collaboration with Engagement Teams
- Support for Teams : Collaborate with audit, consulting, and project teams to ensure that they are adhering to quality standards. Provide support and guidance where necessary.
- Training and Development : Provide training to junior associates or engagement team members on quality assurance processes, methodology, and best practices. Help them develop a strong understanding of quality standards within the firm.
5. Client Relationship Management
- Client Communication : Act as a point of contact for clients regarding engagement quality, ensuring that any concerns or issues are addressed promptly and professionally.
- Feedback Management : Gather feedback from clients and internal stakeholders regarding the engagement process and quality of service. Use this feedback to improve future engagements.
6. Regulatory and Compliance Oversight
- Regulatory Updates : Stay informed about changes in industry regulations and quality control standards that may impact engagements.
- Compliance Audits : Periodically perform audits or reviews of engagement files to ensure compliance with relevant regulations and standards (e.g., financial reporting, tax compliance, etc.).
7. Engagement Documentation and Reporting
- Engagement Reviews : Participate in internal reviews of client engagements, ensuring that all work is completed on time and within the scope of the engagement. Review final reports and presentations to ensure consistency with client expectations.
- Report Preparation : Assist in preparing or reviewing reports to senior management or regulatory bodies on the findings of quality assurance reviews, compliance checks, or audits.
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Engagement Manager employer: PwC Middle East
Contact Detail:
PwC Middle East Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engagement Manager
✨Tip Number 1
Familiarize yourself with PwC's risk management policies and procedures. Understanding their specific frameworks will help you demonstrate your alignment with their practices during the interview process.
✨Tip Number 2
Network with current or former employees of PwC to gain insights into the company culture and expectations for the Engagement Manager role. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Stay updated on emerging risks and technologies relevant to the professional services industry. Being knowledgeable about current trends will allow you to engage in meaningful discussions during interviews and showcase your proactive approach.
✨Tip Number 4
Prepare to discuss specific examples from your past experience where you successfully identified and mitigated risks in client engagements. Concrete examples will illustrate your expertise and problem-solving skills effectively.
We think you need these skills to ace Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in risk management or client advisory roles, especially within a Big 4 or similar environment. Emphasize your understanding of contract management and risk principles.
Craft a Strong Cover Letter: In your cover letter, clearly articulate your motivation for applying to PwC and how your skills align with the responsibilities of the Engagement Manager role. Mention specific experiences that demonstrate your ability to manage risks and collaborate effectively.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that illustrate your ability to convey complex information clearly to senior stakeholders.
Highlight Continuous Improvement Initiatives: Discuss any past experiences where you contributed to process improvements or best practices in client engagements. This will show your proactive approach to enhancing quality and efficiency.
How to prepare for a job interview at PwC Middle East
✨Understand Risk Management Principles
Make sure you have a solid grasp of risk management principles. Be prepared to discuss how you've identified and managed risks in previous roles, especially in client engagements. This will show your understanding of the responsibilities outlined in the job description.
✨Familiarize Yourself with PwC's Practices
Research PwC’s service offerings and market positioning. Understanding their approach to client engagement and risk management will help you align your answers with their expectations during the interview.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in risk management. Think of examples from your past experiences where you successfully identified and mitigated risks, and be ready to explain your thought process.
✨Showcase Your Communication Skills
Since strong communication skills are crucial for this role, practice articulating your thoughts clearly and concisely. Be prepared to provide insights on how you would communicate risk assessments and recommendations to senior stakeholders.
