Support Worker

Support Worker

Billingham Full-Time No home office possible
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At a Glance

  • Tasks: Provide 1:1 care and support for an individual with complex needs in their home.
  • Company: Join Acuity Care Group, a leading supported living healthcare provider with nearly 20 years of experience.
  • Benefits: Enjoy perks like flexible hours, health cash plans, and discounts through the Blue Light Card.
  • Why this job: Make a real difference in someone's life while engaging in fun activities and building meaningful connections.
  • Qualifications: Previous experience in complex care and a full UK driving licence are essential.
  • Other info: We value diversity and welcome applications from all backgrounds.

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Shift Pattern: Monday – Friday 7:00am – 19:00pm & 19:00pm – 7:00am.

We\’ve got a rewarding opportunity for the right person to work with an individual living in their family home in

Job Introduction

Bank Support WorkerPay rate: £12.21 – £12.50 per hourShift Pattern: Monday – Friday 7:00am – 19:00pm & 19:00pm – 7:00am.

We\’ve got a rewarding opportunity for the right person to work with an individual living in their family home in Billingham. This person has complex clinical needs like Tracheostomy, Suctioning and Nebulisers but this does not define them. More interestingly they love Middlesborough football club and is a season ticket holder, plays the PlayStation and Xbox and watching TV/Movies.

Due to location, having access to your own transport is advantageous. However, driving is not essential as long as you are able to reliably reach the location for your scheduled shift times.

Enriching Activities Will Be An Important Factor In Your Support, And You Will Bring a Wonderfully Empathetic Approach To Truly Make a Difference To This Person’s Life. You Will Also Need To Bring Previous Experience With You In The Following

  • Complex Care
  • Health care sector
  • Supporting individuals in their homes

What will your shift involve?

In this role, you will be providing high-quality care on a 1:1 basis, ensuring that the individual you support receives compassionate and attentive care tailored to their specific needs. Your responsibilities will include engaging with them in meaningful activities and taking them out in the community to promote their social interaction and well-being. Additionally, you will support with household tasks to maintain a clean and organized living environment that fosters comfort and independence. Clear and confident communication in their preferred manner will be essential to building a strong and trusting relationship.

More About Acuity Care Group

We have been around for nearly 20 years so know our stuff! We have over 900 people working for us across Operations and supporting roles. Acuity Care Group is a Supported Living healthcare provider, comprising 3 specialist business divisions:

  • LD&A – Learning Disabilities & Autism
  • Bespoke
  • Team Brain Injury

This role sits within our Bespoke Health & Social Care family, and you will be supported by an experienced hands-on Complex Care Manager.

We work together in a wide variety of locations to support adults and children with complex care needs, and a range of both physical and mental disabilities. We are person-centred and the needs of the people we support are at the heart of everything we do. Our teams are passionate about working in close partnership with the people we support to provide outstanding, tailored care that promotes empowerment, and do everything possible to help our clients to access new experiences.

What next?

If you have the skills and experience listed above for this role, please pop us over your CV through the job link but if you have any questions and need to know more before you apply, please drop us a call.

We will be in touch to discuss the role in more detail as soon as possible, go through some screening questions with you. Should you be keen to take it further and have the right experience, we will arrange an interview on Teams.

Acuity Care Group is committed to safeguarding and promoting the welfare of vulnerable individuals. All applicants will be subject to Enhanced DBS checks and referencing.

We are an equal opportunities employer and welcome applications from all sections of the community.

What else do we offer?

We Do Offer Additional Benefits Including

  • Access to Westfield Rewards – an exclusive rewards website, special offers on all your favourite goods and services from over 1,000 leading online and high street retailers, restaurants, travel companies
  • Access to Westfield Health Cash Plan with access to GP appointments 24/7 and cashback for health expenses
  • Employee Assistance Programme (EAP), support helplines and counselling for when you need more support covering mental wellness, finances and relationships to name a few.
  • Blue Light Card discount scheme and Blue Light Card tickets – grab a free ticket to a horse race or comedy show.
  • Further training in NVQ\’s in Health and Social Care
  • Progression opportunities within the organisation
  • Ongoing training and development
  • A generous Refer a Friend scheme – receive up to £500!

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Hospitals and Health Care

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Support Worker employer: Acuity Care Group

Acuity Care Group is an exceptional employer, offering a supportive and empowering work environment for Support Workers in Billingham. With nearly 20 years of experience, we prioritise employee growth through ongoing training and development opportunities, alongside a comprehensive benefits package that includes access to health plans and exclusive discounts. Our person-centred approach ensures that you will make a meaningful impact in the lives of those you support, all while being part of a passionate team dedicated to enhancing the well-being of individuals with complex care needs.
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Contact Detail:

Acuity Care Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

Tip Number 1

Familiarise yourself with the specific needs of the individual you'll be supporting. Research complex care requirements like tracheostomy and suctioning to demonstrate your understanding during discussions.

Tip Number 2

Show your passion for engaging in activities that the individual enjoys, such as football or gaming. Mention any relevant experiences you have that align with their interests to create a personal connection.

Tip Number 3

Highlight your local knowledge of Billingham and surrounding areas. Being able to suggest fun outings or activities can set you apart as a candidate who is proactive and community-oriented.

Tip Number 4

Prepare to discuss your previous experience in complex care and how it has shaped your empathetic approach. Be ready to share specific examples of how you've made a difference in someone's life.

We think you need these skills to ace Support Worker

Empathy
Communication Skills
Complex Care Experience
Knowledge of Clinical Needs
Driving Skills with Full UK Driving Licence
Ability to Engage in Meaningful Activities
Household Management Skills
Person-Centred Approach
Social Interaction Facilitation
Adaptability
Teamwork
Problem-Solving Skills
Time Management
Understanding of Health and Safety Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in complex care and supporting individuals in their homes. Emphasise any specific skills related to the job, such as knowledge of tracheostomy care or experience with nebulisers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your empathy and passion for providing high-quality care. Mention your understanding of the individual's needs and how you can contribute to their well-being through engaging activities.

Highlight Local Knowledge: Since the role requires local knowledge of Billingham, mention your familiarity with the area in your application. This will demonstrate your ability to take the individual out into the community effectively.

Prepare for Screening Questions: Be ready to answer screening questions about your previous experience in healthcare and how you would handle specific situations. Think about examples that showcase your communication skills and ability to build trusting relationships.

How to prepare for a job interview at Acuity Care Group

Show Your Empathy

As a Support Worker, empathy is key. During the interview, share examples of how you've connected with individuals in your care, especially those with complex needs. This will demonstrate your ability to provide compassionate support.

Know the Local Area

Since the role requires local knowledge of Billingham, be prepared to discuss your familiarity with the area. Mention any local spots or activities you think would be enjoyable for the individual you’ll be supporting.

Highlight Relevant Experience

Make sure to talk about your previous experience in complex care and supporting individuals in their homes. Be specific about the skills you've developed, such as handling medical equipment like tracheostomies or nebulisers.

Communicate Clearly

Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently during the interview. You might also want to discuss how you adapt your communication style to meet the needs of those you support.

Support Worker
Acuity Care Group
Location: Billingham
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