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For Companies At a Glance
- Tasks: Support Service Delivery Managers and clients with telecoms systems and installations.
- Company: Oceaneering is a global leader in engineered services for the offshore energy industry.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and flexible working options.
- Why this job: Join a dynamic team, enhance your technical skills, and make an impact in offshore telecoms.
- Qualifications: BOSIET and MIST certifications, 5+ years in Offshore Telecoms, Cisco CCNA or equivalent.
- Other info: Role requires commuting to Dyce, Aberdeen, with opportunities for local and offshore travel.
The predicted salary is between 42000 - 84000 £ per year.
Company Profile
Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world\’s premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.
Position Summary
The OCT Engineer will work onshore in Aberdeen and at offshore locations.A background in Offshore Critical Telecoms and basic network engineering is required.The engineer will work predominantly with Service Delivery Managers, clients and globally dispersed team members to ensure OCT Managed Support Service obligations to customer are met.Willingness to perform physical installations, testing and fault diagnosis is mandatory as is maintaining documentation.
Duties And Responsibilities
- Provide support to Service Delivery Managers, Operations Team and clients
- Manage various stakeholder interfaces
- Time management and Activity management
- Change Management including preparation of CRQ’s
- Able to diagnose, co-ordinate and resolve technical issues with telecoms systems and equipment including but not limited to Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio systems, licensing and VSAT
- Provide guidance on technical standards and specifications for telecoms systems and equipment
- Site surveys
- Installation, configuration and testing of infrastructure at local and remote locations
- Identify improvement opportunities within the telecoms scope
- Specialist vendor engagement, procurement of parts and licenses
- Equipment shipping and logistics
- Maintain documents and diagrams
- Monitoring and diagnosis of performance issues in conjunction with Operations Team
- Able to prepare technical documentation e.g. survey findings and work packs
- Continued improvement activities
Qualifications
Required
- BOSIET (Basic Offshore Safety Induction and Emergency Training) Certification
- MIST (Minimum Industry Safety Training) Certification
- Strong exposure in the delivery of highly scalable, economically feasible and high performing systems within a functional delivery matrix of Critical Telecoms, Enterprise and Major Project environments
- Over 5 years’ experience in Offshore Telecoms systems and communications networks
- Experience of Technical Assurance within an EPC environment in the Oil and Gas industry, and preferably within the Upstream Gas business
- Cisco CCNA or equivalent networking experience
Knowledge, Skills, Abilities, and Other Characteristics
- Customer oriented with strong client focused communication skills
- Excellent troubleshooting skills
- Able to communicate clearly and effectively with internal and external customers
- Able to work effectively in a hybrid work environment with local and virtual team members
- Desire to enhance technical knowledge
- Ability to act as a cross-departmental technical lead in previously stated technologies
- Promote positive work environment
- Possesses professional manner and maintains customer satisfaction
- Ability to adapt to fluid schedules and activities to meet customers’ requirements
Technologies
- Telecoms Systems – Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio Systems, Licensing, VSAT, SCADA, Weather Station, Radar Early Warning Systems
- Network Equipment – Cisco Switches and Routers, Firewalls
- Network Technologies – WAN, LAN, VLAN, VPN, TCP/IP, Wireless
Additional Information
- Role requires engineer to be within daily commuting distance to Dyce, Aberdeen
- Ability to travel locally, UK, overseas and offshore
- Role is predominately onshore based offering a combination of home, office and offshore working
How To Apply
Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.
Closing Statement
We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click \’Apply Now\’.
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OCT Support Engineer employer: Oceaneering International, Inc.
Contact Detail:
Oceaneering International, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OCT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific telecom systems mentioned in the job description, such as Platform General Alarm Systems and VSAT. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the offshore telecoms industry, especially those who have experience with Oceaneering or similar companies. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your troubleshooting skills and past experiences in managing technical issues. Be ready to share specific examples that highlight your ability to diagnose and resolve problems effectively.
✨Tip Number 4
Since the role requires a mix of onshore and offshore work, be prepared to discuss your flexibility and willingness to travel. Highlight any previous experiences that showcase your adaptability to different working environments.
We think you need these skills to ace OCT Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the OCT Support Engineer position. Familiarise yourself with the specific technologies and systems mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in offshore telecoms systems and network engineering. Emphasise your troubleshooting skills and any certifications like BOSIET or Cisco CCNA that align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the offshore energy industry. Mention specific experiences that demonstrate your ability to manage stakeholder interfaces and resolve technical issues effectively.
Highlight Relevant Certifications: Ensure you clearly list any relevant certifications such as BOSIET, MIST, or Cisco CCNA in your application. These qualifications are crucial for the role and should be easily identifiable to the hiring team.
How to prepare for a job interview at Oceaneering International, Inc.
✨Know Your Telecoms Systems
Familiarise yourself with the specific telecoms systems mentioned in the job description, such as Platform General Alarm Systems and VSAT. Be prepared to discuss your experience with these technologies and how you've resolved issues in the past.
✨Demonstrate Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in previous roles. Highlight your troubleshooting skills and your ability to work under pressure, especially in offshore environments.
✨Showcase Your Teamwork Abilities
Since the role involves working with Service Delivery Managers and globally dispersed teams, be ready to discuss your experience in collaborative settings. Emphasise your communication skills and how you’ve successfully managed stakeholder interfaces.
✨Understand Change Management
Brush up on change management processes, particularly in relation to preparing CRQs. Be ready to explain how you've handled changes in project scopes or requirements in your previous roles.
