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- Tasks: Lead the team, ensure great customer service, and maintain store standards.
- Company: Join a dynamic retail brand focused on style and customer experience.
- Benefits: Enjoy staff discounts, uniform allowance, and monthly target bonuses.
- Why this job: Be part of a vibrant team, develop your skills, and make an impact in retail.
- Qualifications: Punctual, flexible, and a positive attitude are key; retail experience is a plus.
- Other info: Opportunities for travel and working at different locations may arise.
The predicted salary is between 28800 - 43200 £ per year.
The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
Job Description
- Assisting the management team in exceeding the profitability expectations for the store in sales
- Assisting the management team in exceeding all KPI targets.
- Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store
- Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom
- Maintain high communication levels with every team member including coaching on a regular basis
- Maintaining solid product knowledge
- Achieving individual sales targets
- Demonstrating ability to work successfully in a team with all company employees
- Opening and closing store when required
Additional Duties And Responsibilities
- Participating in and attending all store meetings and other related functions
- Performing housekeeping and maintenance duties as required
- Willing and being available to travel and work from different locations when necessary
- Maintaining standards in line with the requirements of the job and any policies currently in place
- Assuming and completing other duties as assigned by management from time to time
- Working any additional hours as to the requirements of the job
- Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
Requirements
- Completing all duties on time and in a satisfactory manner as assigned by management
- Punctuality and adhering to designated work schedule
- Flexibility and working effectively with colleagues and management to accomplish duties and goals
- Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
- Representing a positive attitude toward the merchandise and the company
- Abide by the 6 Guess Rules
- Adhere to the rules and guidelines as expressed in the company hand book
Benefits
- Staff Discount
- Uniform Allowance
- Monthly Target Bonus
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Supervisor employer: Guess Europe Sagl
Contact Detail:
Guess Europe Sagl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and customer service standards. This will help you demonstrate your alignment with their expectations during any interviews or discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer experiences in previous roles. This will highlight your capability to fulfil the Supervisor role effectively.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the position.
✨Tip Number 4
Be ready to discuss specific KPIs you've met in past roles. This shows that you understand the importance of performance metrics and are prepared to contribute to the store's profitability.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to meet profitability expectations and maintain high standards.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your commitment to team development. Mention how your previous experiences align with the responsibilities of the Supervisor role.
Showcase Your Skills: Emphasise skills such as communication, flexibility, and product knowledge. Provide examples of how you've successfully worked in a team and achieved sales targets in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Guess Europe Sagl
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past, focusing on your communication and coaching skills.
✨Emphasise Customer Service Experience
Customer experience is key for this role. Be ready to discuss specific instances where you provided excellent customer service or resolved issues, highlighting your commitment to creating a friendly environment.
✨Know the Company and Its Standards
Familiarise yourself with the company's visual merchandising standards and overall brand ethos. Showing that you understand and can uphold these standards will impress the interviewers.
✨Demonstrate Flexibility and Teamwork
The role requires flexibility and collaboration with colleagues. Share examples of how you've adapted to changing situations or worked effectively within a team to achieve common goals.
