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For Companies At a Glance
- Tasks: Support clients by interpreting drawings, providing quotes, and liaising with suppliers.
- Company: Join a leading furniture manufacturer for top hotel brands like Hilton and Marriott.
- Benefits: Enjoy a competitive salary of £30,000 to £32,000 and a dynamic work environment.
- Why this job: Be part of a fast-paced team where your communication skills shine and impact is felt.
- Qualifications: No specific experience needed; just bring your energy, organisation, and Excel skills!
- Other info: This is an entry-level, full-time role based in Leeds.
The predicted salary is between 25000 - 28000 £ per year.
Join to apply for the Customer Support Administrator role at Curtis Hotel Bedroom Furniture
Our client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.
The company operates within a dynamic and fast‑paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.
Base pay range
Salary: £30,000 to £32,000 per annum, depending on experience.
Leeds LS10, West Yorkshire.
Permanent: Full Time.
Key Responsibilities
- Understanding and interpreting client’s drawings and tender documents
- Work closely with the sales team to obtain information and understand requirements for quotes
- Using Excel to provide detailed and accurate quotations for clients
- Liaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.
- Organising and prioritising daily workloads
- Negotiating prices with suppliers
- Assisting the estimator with costing of bespoke furniture
- Scheduling of furniture for projects
- Updating internal systems and maintaining an organised and efficient working area for the team
- Answering the phone and when needed greeting visitors
- Provide support to the Project Managers
Skills & qualifications
- A high energy, motivated and dependable individual with excellent communication skills
- Able to perform calmly under pressure and maintain attention to detail
- A purchasing background would be an advantage but not essential
- Knowledge and understanding of manufacturing.
- Excellent telephone manner with a good aptitude to build relationships with suppliers
- Computer literate – Must be competent in the use of Excel.
- Able to show initiative and manage own workload
- Efficient and pro‑active
- Adaptable
Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Information Technology
Industries
- Consumer Services
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Customer Support Administrator employer: Curtis Hotel Bedroom Furniture
Contact Detail:
Curtis Hotel Bedroom Furniture Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator
✨Tip Number 1
Familiarise yourself with the hospitality industry, especially furniture suppliers and manufacturers. Understanding the market will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your Excel skills, as this role requires detailed quotations and data management. Consider taking a quick online course or tutorial to ensure you're comfortable with functions and formulas that may be relevant.
✨Tip Number 3
Practice your communication skills, particularly over the phone. Since the role involves liaising with suppliers and clients, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've managed workloads or prioritised tasks in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is crucial for this position.
We think you need these skills to ace Customer Support Administrator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Customer Support Administrator.
Highlight Relevant Experience: Emphasise any previous experience in customer support or administration roles. Mention specific examples where you demonstrated excellent communication skills, attention to detail, and the ability to work under pressure.
Showcase Your Skills: Make sure to mention your proficiency in Excel and any relevant software. If you have experience in sourcing products or liaising with suppliers, include that as well, as it directly relates to the job.
Craft a Strong Cover Letter: Write a compelling cover letter that expresses your enthusiasm for the role and the company. Use this opportunity to explain why you are a good fit and how you can contribute to the team at Curtis Hotel Bedroom Furniture.
How to prepare for a job interview at Curtis Hotel Bedroom Furniture
✨Show Your Communication Skills
As a Customer Support Administrator, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and in writing. Practice answering questions concisely and confidently.
✨Familiarise Yourself with the Company
Research Curtis Hotel Bedroom Furniture and understand their products and clients. Knowing about their bespoke furniture and soft furnishings will help you answer questions more effectively and show your genuine interest in the role.
✨Highlight Your Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage your workload and prioritise tasks. Share examples from past experiences where you successfully handled multiple responsibilities.
✨Prepare for Technical Questions
Since the job involves using Excel for quotations, brush up on your Excel skills. Be prepared to answer questions about how you would use Excel in this role, and consider discussing any relevant experience you have with spreadsheets or data management.
