At a Glance
- Tasks: Manage insurance claims from start to finish while supporting clients throughout the process.
- Company: Join a forward-thinking insurance company based in Liverpool, focused on innovation and growth.
- Benefits: Enjoy flexible working, competitive salary, discounts, and opportunities for learning and volunteering.
- Why this job: Kickstart your career in insurance with a customer-focused role that values your contributions.
- Qualifications: Basic English and Maths skills; proficiency in Microsoft Office; strong communication and problem-solving abilities.
- Other info: We are an equal opportunities employer, promoting diversity and inclusion in the workplace.
The predicted salary is between 28800 - 43200 £ per year.
Claims Handler
Looking for a foot in the door of the insurance industry?
We are looking for a proactive, enthusiastic Claims Handler to join our Liverpool claims team. This role involves managing the end-the-end buildings insurance claims, supporting our clients through each stage, and ensuring fair and timely claim resolutions.
Whether you\’re an experienced Claims Handler looking for a new challenge, or if you\’re driven by providing excellent customer experience and interested in starting you career in insurance, we\’d love to hear from you!
This role is very customer focused, requiring you to provide a professional and excellent claims service to our clients from first notification to settlement.
Key Responsibilities:
- Process and manage claims from initial notification to settlement.
- Maintain our partnerships with clients and external service providers.
- Assess and validate claims documentation and evidence.
- Provide regular and clear updates to clients regarding claim status.
- Provide settlements within designated authority levels.
- Maintain accurate records in compliance with internal and regulatory standards.
- Detect and escalate potential fraudulent claims.
Experience & Attributes:
- Basic qualifications in English & Maths
- Proficient in Microsoft Office Suite, particularly in Excel
- Previous Claims Handling knowledge would be helpful but not essential
- Strong communication and problem-solving abilities
- Excellent attention to detail and organisational skills
- Ability to manage multiple claims simultaneously in a fast-paced environment
- Good customer service skills
Why Join Us?
- Competitive salary and benefits package
- Flexible working and holiday options
- Pension, enhanced parental leave, and life insurance
- Discounts on technology, travel, and leisure
- Learning and development opportunities
- Volunteering and charity support days
Join a company that values innovation, growth, and its people. Apply now to take the next step in your career.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
#HP
REF-222 208
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Claims Handler employer: Find Your Flex
Contact Detail:
Find Your Flex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the claims process. Understanding how claims are assessed and settled will give you a solid foundation to discuss during interviews.
✨Tip Number 2
Brush up on your customer service skills. Since this role is very customer-focused, being able to demonstrate your ability to handle client interactions professionally will set you apart from other candidates.
✨Tip Number 3
Practice your problem-solving abilities. Think of examples from your past experiences where you've successfully resolved issues, as this will be crucial in a claims handling role.
✨Tip Number 4
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Claims Handler position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Highlight relevant experience and skills in your CV that align with the job requirements. Emphasise your customer service skills, attention to detail, and any experience with claims handling or insurance, even if it's minimal.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the insurance industry. Mention specific examples of how your skills and experiences make you a great fit for the Claims Handler position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Claims Handler.
How to prepare for a job interview at Find Your Flex
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Claims Handler. Familiarise yourself with the claims process, from initial notification to settlement, and be ready to discuss how you would manage each stage effectively.
✨Showcase Your Customer Service Skills
Since this role is very customer-focused, prepare examples of how you've provided excellent customer service in the past. Highlight your communication skills and ability to keep clients informed throughout the claims process.
✨Demonstrate Attention to Detail
Claims handling requires meticulous attention to detail. Be prepared to discuss how you ensure accuracy in your work, especially when assessing and validating claims documentation.
✨Prepare for Problem-Solving Scenarios
Think of potential challenges you might face as a Claims Handler and how you would address them. This could include dealing with difficult clients or identifying fraudulent claims. Show that you can think on your feet and find solutions.