At a Glance
- Tasks: As a Phlebotomist, you'll draw blood samples and prepare them for lab testing.
- Company: Join Synectics Inc., a trusted name in patient care and health services.
- Benefits: Enjoy healthcare, dental, and vision insurance, plus a 401(k) plan and certification bonuses.
- Why this job: Make a real impact on patients' lives while working in a supportive and professional environment.
- Qualifications: High school diploma required; phlebotomy certification and experience preferred.
- Other info: Flexible shifts available, with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
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- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor\’s office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Description
- The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
- The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
- The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
- The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
- Successful applicants may be assigned to a doctor\’s office, a patient service center or as business needs dictate.
- Under the direction of the area supervisor, perform daily activities accurately and on time.
- Maintain a safe and professional environment.
- Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
- Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
- Maintains required records and documentation.
- Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Requirements
- Required Education: High school diploma or equivalent.
- Ability to provide quality, error free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills to include pediatric and geriatric.
- Must be able to make decisions based on established procedures and exercise good judgment.
- Capable of handling multiple priorities in a high-volume setting.
- Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
- Medical training: medical assistant or paramedic training preferred.
- Phlebotomy certification preferred. (Required in California, Nevada, and Washington)
- Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
- Minimum 2 years in a Patient Service Center environment preferred.
- Customer service in a retail or service environment preferred.
- Keyboard/data entry experience.
- Shift/Time Zone: Monday -Friday 8am-500pm
Benefits
Healthcare Insurance: Synectics offers eligible employees and their dependents healthcare coverage through BlueCross BlueShield of Illinois. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics. Premiums are subsidized by Synectics.
Dental Insurance: Synectics offers eligible employees and their dependents a dental plan through MetLife. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.
Vision Insurance: Synectics offers eligible employees vision insurance through VSP. Eligibility begins on the 1st day of the calendar month following 60 days of continuous full time employment with Synectics.401(k) Plan: The Synectics Inc. Investment Savings Retirement Plan. Synectics offers all employees who are 21 years of age or older the opportunity to invest in the 401(k) Plan on the first enrollment date that is at least 30 days after employment begins. Enrollment dates are each January 1st, April 1st, July 1st, and October 1st.
Technical Certification Bonus: Synectics is pleased to award its employees a bonus of up to $500 for an approved professional certification. In determining the bonus amount, Synectics will consider the cost of the test(s) for any certification relating to your current position, achieved during your employment with us. Only one Certification Bonus per calendar year may be awarded per employee. Only current, active employees will be eligible to receive this bonus. It will be awarded 90 days after the Synectics office has received documentation confirming the successful completion of the certification.
Synectics is an equal opportunity employer.
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Phlebotomist employer: Synectics Inc.
Contact Detail:
Synectics Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Phlebotomist
✨Tip Number 1
Familiarise yourself with the specific procedures and protocols for blood collection and patient interaction. Understanding the nuances of drawing blood, especially from different age groups like paediatrics and geriatrics, will set you apart as a knowledgeable candidate.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the company. Since the role involves direct patient contact, demonstrating your ability to create a trusting environment can make a significant impression.
✨Tip Number 3
Network with current or former employees of Synectics Inc. to gain insights into the company culture and expectations. This can help you tailor your approach and demonstrate your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your experience in high-volume settings and how you manage multiple priorities. Being able to articulate your strategies for maintaining accuracy and efficiency under pressure will highlight your suitability for the role.
We think you need these skills to ace Phlebotomist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Phlebotomist at Synectics Inc. Review the job description carefully and note the key skills and experiences required.
Tailor Your CV: Customise your CV to highlight relevant phlebotomy experience, especially in paediatric and geriatric collections. Emphasise any customer service roles you've held, as well as your ability to work independently in a fast-paced environment.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for patient care and your phlebotomy skills. Mention specific experiences that demonstrate your ability to create a trusting atmosphere with patients and your commitment to accuracy and confidentiality.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at Synectics Inc.
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your phlebotomy experience in detail. Highlight specific techniques you excel at, especially with pediatric and geriatric patients, as these are crucial for the role.
✨Demonstrate Customer Service Excellence
Since the role involves direct patient interaction, be ready to share examples of how you've provided exceptional customer service in previous positions. This will show your ability to create a trusting atmosphere.
✨Understand the Importance of Confidentiality
Familiarise yourself with confidentiality practices and be prepared to discuss how you ensure patient information is handled sensitively and accurately. This is vital in maintaining trust with patients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills in high-pressure situations. Think of scenarios where you had to make quick decisions based on established procedures and how you handled them.