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- Tasks: Lead venue sales and events, driving revenue growth and ensuring exceptional guest experiences.
- Company: Join Levy UK & Ireland, part of Compass Group, the world's largest catering company.
- Benefits: Enjoy competitive pay, great perks, and unrivalled learning opportunities in a diverse workplace.
- Why this job: Be part of legendary experiences at iconic venues while promoting sustainability and inclusion.
- Qualifications: Strong leadership, sales management experience, and excellent communication skills are essential.
- Other info: Work with top venues like Wimbledon and Tottenham Hotspur, making a real impact.
The predicted salary is between 44000 - 66000 £ per year.
Head of Venue Sales and Events – o2 London
Salary: £55,000 Basic
Who We Are: Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events.
Key Responsibilities:
- Sales Strategy and Leadership: Develop and implement strategic sales plans aligned with company objectives to drive revenue growth across various channels.
- Lead, mentor, and manage the sales team, setting clear goals, KPIs, and fostering a high-performance culture.
- Conduct thorough market research to identify growth opportunities, analyse competitors, and stay ahead of industry trends.
- Oversee CRM implementation and optimisation to streamline processes, improve customer retention, and gather valuable insights.
Guest Relations Management: Establish and uphold exceptional guest relations standards, ensuring a consistently high-quality experience for all clients and visitors.
Business Development and Partnerships: Build strong relationships with corporate clients and key department leads within the venue.
Event Management and Coordination: Oversee the planning and execution of key events, ensuring seamless coordination between the sales, guest relations, and operations teams.
Performance Reporting and Analysis: Prepare and present detailed sales and guest relations reports, including insights on revenue, customer feedback, and performance against targets, for executive review.
Health & Safety: Maintain H&S compliance and get involved with H&S meetings.
Required Skills and Qualifications:
- Strong leadership abilities with a proven track record in sales and client relations management.
- Excellent communication and interpersonal skills with a focus on customer-centric sales approaches.
- Strategic thinker with excellent planning and organizational abilities, capable of managing multiple priorities.
- Deep understanding of CRM tools, guest relations standards, and sales analytics.
About You: At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents.
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Head of Venue Sales and Events - o2 London employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Venue Sales and Events - o2 London
✨Tip Number 1
Familiarize yourself with the key venues and events that Levy UK & Ireland partners with, such as Wimbledon and Twickenham. Understanding their unique offerings and challenges will help you demonstrate your industry knowledge during discussions.
✨Tip Number 2
Network with professionals in the hospitality and events sector. Attend industry events or join relevant online groups to connect with potential colleagues and gain insights into current trends and best practices.
✨Tip Number 3
Showcase your leadership skills by discussing past experiences where you successfully led a team or project. Be prepared to share specific examples of how you motivated your team and achieved sales targets.
✨Tip Number 4
Highlight your understanding of CRM tools and guest relations standards. Be ready to discuss how you've used data analytics to drive sales strategies and improve customer satisfaction in previous roles.
We think you need these skills to ace Head of Venue Sales and Events - o2 London
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Levy UK & Ireland's commitment to diversity, inclusion, and sustainability. Reflect this understanding in your application to show that you align with their values.
Tailor Your CV: Make sure your CV highlights relevant experience in sales strategy, guest relations, and event management. Use specific examples that demonstrate your leadership abilities and success in similar roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and your strategic vision for driving sales growth. Mention how your skills can contribute to enhancing guest experiences and achieving company objectives.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements. Use metrics to illustrate how you have successfully driven revenue growth, improved guest satisfaction, or led high-performing teams.
How to prepare for a job interview at Compass Group
✨Showcase Your Leadership Skills
As a candidate for the Head of Venue Sales and Events, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you set goals, mentored team members, and fostered a high-performance culture.
✨Understand the Market
Research the venues and events that Levy UK & Ireland partners with. Be ready to discuss current industry trends and how you can leverage market insights to develop strategic sales plans that align with company objectives.
✨Emphasize Guest Relations Experience
Highlight your experience in managing guest relations and ensuring high-quality experiences. Prepare to discuss specific instances where you've implemented feedback mechanisms or improved guest satisfaction metrics.
✨Prepare for Performance Metrics Discussion
Be ready to talk about how you utilize data analytics and reporting tools to evaluate sales strategies and guest relations initiatives. Discuss how you've adjusted plans based on performance reports to achieve targets.
