Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage key customer relationships and drive their success with 8x8's solutions.
- Company: 8x8 is a leading provider of integrated communication platforms for customer experience.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and a focus on innovation.
- Why this job: Join a team that values AI, collaboration, and making a real impact in customer experiences.
- Qualifications: 3+ years in enterprise solution sales, preferably in SaaS or telecommunications.
- Other info: Diversity is celebrated here; bring your authentic self to work!
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Account Manager role at 8×8
Join to apply for the Account Manager role at 8×8
Get AI-powered advice on this job and more exclusive features.
8×8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry\’s most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8×8 Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization, we are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at www.8×8.com follow our pages on LinkedIn, Twitter, Facebook and Instagram.
As a Strategic Account Manager embedded in our field sales team, you will work under the direction of the Sales Director. Your role is to be the primary contact point for 8×8 Enterprise customers. As such, driving customer success is critical to growing your book of businessYou will be tasked with managing key customers throughout the assigned territory, working with heads of functions and C level leaders supporting them with their business initiatives, especially their Cloud Communications journey, and ensuring they have a great customer experience.
Responsibilities
Establish and manage relationships with current customers by demonstrating in-depth knowledge of their business and challenges and therefore their specific business needs as well as an in-depth understanding of the 8×8 solutions and the respective business impact;
Maximise existing relationships to contact new business leads within the customer to maximise on cross sell and upsell opportunities;
Pursue, negotiate, and close cross-sell opportunities maximising the customers use of the product and our opportunity with the customer;
Work with internal teams, especially Professional Services, to ensure the customers are maximising the use of the solutions and services;
Work closely with direct and channel sales teams throughout the sales processes.
Qualifications
3+ years of Enterprise level (1500+ employees) solution-based selling required (UCaaS, CCaaS, Hosted Solutions, Telecommunications, SaaS); SaaS highly preferred;
Proven track record within Cloud Communications, Unified Communications, Contact Centre or SaaS;
Thorough understanding of Subscription based sales;
Demonstrated experience managing complex sales cycles and negotiating agreements based on value-based selling while consistently meeting and exceeding quota;
Proven ability to handle revenue responsibility and meet monthly, quarterly, and annual financial goals;
Skills in handling multiple processes and identifying challenges to a positive outcome;
Excellent time management skills and attention to details;
Accurate forecaster;
Deep understanding of business concepts for large national and international corporations;
Strong ethic for fulfilling service requests and keen interest in forming relationships with executives;
Willingness to travel as required;
Skilled with creating and delivering presentations, online web demos and remote sales processes;
Strong interpersonal skills, including the ability to convey and relate ideas to others;
Track record of successful sales and account management experience, including holding commercial negotiations within a senior client base.
For a closer look into what life at 8×8 UK Ltd. is about check out our Instagram page.
8×8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Telecommunications
Referrals increase your chances of interviewing at 8×8 by 2x
Sign in to set job alerts for “Account Manager” roles.
London, England, United Kingdom 7 months ago
Wallingford, England, United Kingdom 1 day ago
Manchester, England, United Kingdom 2 days ago
Senior Account Executive (New sales) | AI Product
London, England, United Kingdom 1 month ago
Pontefract, England, United Kingdom 10 hours ago
Wholesale Account Manager – Sportswear Brand
Senior Account Manager (Original Events)
South East, England, United Kingdom 4 days ago
London, England, United Kingdom 2 days ago
Brighton, England, United Kingdom 1 week ago
National Account Manager – High Growth Sports & Wellness Brand
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Account Manager employer: 8x8
Contact Detail:
8x8 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the 8x8 platform and its offerings. Understanding their Cloud Communications solutions, UCaaS, and CCaaS will help you speak confidently about how these can benefit potential clients.
✨Tip Number 2
Network with current employees or industry professionals on LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with complex sales cycles and value-based selling. Be ready to share specific examples of how you've successfully managed accounts and driven customer success in previous roles.
✨Tip Number 4
Showcase your interpersonal skills by preparing for role-play scenarios. Practice how you would handle client objections or present solutions, as this will demonstrate your ability to build relationships and close deals.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications for the Account Manager position at 8x8. Tailor your application to highlight how your experience aligns with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in enterprise-level solution-based selling, particularly in Cloud Communications or SaaS. Use specific examples to demonstrate your success in managing complex sales cycles and achieving targets.
Showcase Your Skills: Make sure to showcase your interpersonal skills and ability to build relationships with executives. Mention any relevant presentations or negotiations you've successfully conducted, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a tailored cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to enhancing customer experiences and driving business growth at 8x8.
How to prepare for a job interview at 8x8
✨Know Your Product Inside Out
Before the interview, make sure you have a deep understanding of 8x8's solutions and how they impact customer success. Be prepared to discuss specific features and benefits, as well as how they can solve common challenges faced by enterprise customers.
✨Demonstrate Your Sales Experience
Highlight your previous experience in enterprise-level solution-based selling, especially in areas like UCaaS, CCaaS, or SaaS. Be ready to share specific examples of how you've successfully managed complex sales cycles and exceeded quotas.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare to discuss how you've established and maintained relationships with C-level executives and other stakeholders in past roles, and how you plan to do the same at 8x8.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you've turned a difficult customer situation into a positive outcome, and be ready to explain your thought process.
