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- Tasks: Lead the team to ensure an amazing in-store experience for customers.
- Company: Join Abercrombie & Fitch, a global leader in stylish apparel and accessories.
- Benefits: Enjoy flexible schedules, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a vibrant team that values diversity and celebrates individuality.
- Qualifications: High school diploma preferred; retail experience is a plus but not required.
- Other info: Expect to work at least 16 hours weekly, including weekends and holidays.
The predicted salary is between 24000 - 36000 £ per year.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first.
Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
Responsibilities
- Opening and closing routine
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
- Work Schedule Requirements
- – Schedule will vary weekly but should expect to work at least 16 hours per week.
- – Required availability on Saturdays and Sundays as well as certain holidays.
- – In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
- Education- High School Diploma/ G.E.D. equivalent preferred
- Retail Experience- At least 1 year of retail experience is preferred.
- Supervisor/ Managerial Experience- No supervisory/ management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Work Ethic
- Omni Channel Services
What You’ll Get
- As an Abercrombie & Fitch Co. (A&F Co.) associate, you\’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company\’s culture and values, but most importantly – with you!
- We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Associate Assistance Program
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who\’ll Celebrate you for Being YOU
- FOLLOW US ON INSTAGRAM @LIFEATANF
- Abercrombie & Fitch Co. is an Equal Opportunity employer
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Abercrombie & Fitch - Key Lead, Trafford employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Abercrombie & Fitch - Key Lead, Trafford
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your responses during interviews and demonstrate your passion for the brand.
✨Tip Number 2
Showcase your retail experience by preparing specific examples of how you've enhanced customer experiences in previous roles. Highlighting your ability to lead and motivate a team can set you apart as a candidate for the Key Lead position.
✨Tip Number 3
Network with current or former employees of Abercrombie & Fitch. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Prepare to discuss your adaptability and stress tolerance. The role requires flexibility, especially during peak times, so be ready to share how you've successfully managed busy periods in past jobs.
We think you need these skills to ace Abercrombie & Fitch - Key Lead, Trafford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Key Lead position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any retail experience you have, especially in supervisory roles or customer service. Use specific examples to demonstrate your ability to lead a team and enhance customer experience.
Showcase Your Skills: Make sure to mention skills that are crucial for the role, such as communication, adaptability, and attention to detail. Provide examples of how you've successfully used these skills in past positions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the brand and the role. Discuss why you want to work for Abercrombie & Fitch Co. and how you can contribute to their mission of providing quality customer experiences.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Showcase Your Customer Service Skills
As a Key Lead, you'll be responsible for ensuring a quality in-store experience. Be prepared to discuss specific examples of how you've provided excellent customer service in the past and how you can apply that to enhance the Abercrombie & Fitch shopping experience.
✨Demonstrate Your Team Leadership Potential
Even though supervisory experience isn't required, it's important to show your ability to lead and motivate a team. Share instances where you've taken initiative or helped guide others, as this will highlight your potential to support Brand Reps and Stock Associates effectively.
✨Familiarise Yourself with the Brand
Abercrombie & Fitch has a unique brand identity. Research their products, values, and target audience. Being knowledgeable about the brand will not only impress your interviewers but also help you articulate how you can contribute to their mission.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you've had to think on your feet or manage multiple tasks under pressure, as these are crucial skills for a Key Lead in a retail environment.
