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For Companies At a Glance
- Tasks: Lead sales, manage store operations, and enhance customer experience daily.
- Company: Join Abercrombie & Fitch Co., a global leader in stylish apparel for all ages.
- Benefits: Enjoy flexible hours, competitive pay, discounts, and opportunities for growth.
- Why this job: Be part of a vibrant team that values creativity, inclusion, and personal development.
- Qualifications: Bachelor's degree or supervisory experience in a customer-facing role required.
- Other info: Quarterly incentives and a supportive global team await you!
The predicted salary is between 24000 - 36000 £ per year.
Company Description
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister, and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores across North America, Europe, Asia, and the Middle East, as well as e-commerce sites: abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We offer equitable compensation and benefits, including flexibility, competitive Paid Time Off, education and engagement events, Associate Resource Groups, volunteer opportunities, and additional time off to give back to our communities.
Job Description
The Assistant Manager role combines business strategy, operations, creativity, and people management. They are responsible for driving sales by analyzing the business and providing excellent customer service, overseeing daily store operations, and enhancing store processes. They leverage creative skills through floorset updates, styling, and product knowledge. They also lead talent development, recruiting, training, engagement, and fostering an inclusive environment. Our promote-from-within philosophy offers growth opportunities into future leadership roles.
What You\’ll Do
- Drive Customer Experience and Sales
- Manage OMNI Channel Fulfillment
- Oversee Store Presentation, Sales Floor, and Operations
- Handle Staffing, Scheduling, and Payroll
- Lead Training and Development
- Communicate Effectively
- Ensure Asset Protection
Qualifications
- Bachelor\’s Degree or one year supervisory experience in a customer-facing role
- Fluency in English
- Strong problem-solving skills
- Inclusion & Diversity Awareness
- Ability to thrive in a fast-paced environment
- Team-building skills
- Self-starter attitude
- Results-driven
- Multi-tasking ability
- Fashion interest & knowledge
Additional Information
Benefits include quarterly incentives, Paid Time Off, indefinite contracts, volunteer days, merchandise discounts, medical, life, disability insurance, assistance programs, parental leave, pension plan, training, career growth, and a supportive global team. Benefits are contingent on completing a 90-day probation period. Applicants may need to complete work visa formalities. Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Hollister CO. - Assistant Manager, Ashford Designer Outlet employer: ABERCROMBIE AND FITCH
Contact Detail:
ABERCROMBIE AND FITCH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister CO. - Assistant Manager, Ashford Designer Outlet
✨Tip Number 1
Familiarise yourself with Abercrombie & Fitch Co.'s brand values and culture. Understanding their commitment to inclusivity and customer experience will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive sales and enhance customer experiences will make you stand out as a candidate.
✨Tip Number 3
Research current fashion trends and be ready to discuss how they relate to Hollister's offerings. Your passion for fashion and knowledge of the industry can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Abercrombie & Fitch Co. to gain insights into the company culture and expectations for the Assistant Manager role. This can provide you with valuable information to tailor your approach during the application process.
We think you need these skills to ace Hollister CO. - Assistant Manager, Ashford Designer Outlet
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Assistant Manager position at Hollister. Highlight your relevant experience in customer service, team management, and sales in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your problem-solving abilities, team-building skills, and any previous supervisory roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and your understanding of the brand. Mention specific examples of how you've driven sales or improved customer experiences in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at ABERCROMBIE AND FITCH
✨Show Your Passion for Fashion
As an Assistant Manager at Hollister, a genuine interest in fashion is crucial. Be prepared to discuss your favourite trends and how they relate to the brand's identity. This will demonstrate your alignment with the company's values and your ability to connect with customers.
✨Highlight Your People Management Skills
Since the role involves leading talent development and fostering an inclusive environment, share specific examples of how you've successfully managed teams in the past. Discuss your approach to training and motivating staff, as well as any initiatives you've implemented to enhance team engagement.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to thrive in a fast-paced environment. Prepare scenarios where you had to make quick decisions or resolve conflicts, showcasing your critical thinking and adaptability.
✨Demonstrate Your Customer Service Expertise
Customer experience is key in this role. Be ready to share examples of how you've gone above and beyond to ensure customer satisfaction. Highlight your understanding of omni-channel fulfilment and how it enhances the shopping experience.
