At a Glance
- Tasks: Manage the sales ledger and oversee the revenue cycle, ensuring smooth billing processes.
- Company: Xplor provides cloud-based tech solutions for small businesses, helping them thrive without hassle.
- Benefits: Enjoy flexible working, career growth opportunities, mental health support, and 12 weeks paid parental leave.
- Why this job: Join a purpose-driven team that values meaningful work and fosters personal connections with customers.
- Qualifications: AAT Level 3 preferred; finance experience and strong communication skills are essential.
- Other info: Hybrid work model: three days in the office, two days remote; diverse applicants encouraged.
The predicted salary is between 30000 - 42000 £ per year.
At Xplor, we believe that helping people make the most of each day is the most rewarding way to spend ours.
We give small and medium-sized businesses cloud-based, intuitive technology solutions that enable them to manage all the hassles of running and growing a business, so business owners can get back to doing what they love. With Xplor Pay, we help businesses get paid quickly and securely – without hidden fees. We built the tech ourselves, and our platform delivers secure, transparent, fast, and accurate payments.
We are unified by our purpose of helping people to succeed. So, when you become part of our team, you also become part of the personal connection that strengthens the relationship people have with Xplor products.
Job Description
About the opportunity
Join our Finance Vertical as Order to Cash Administrator in Newcastle to make a real impact every day. We know that every conversation we have, every code line we write, and every interface we design is an opportunity to enrich our customers’ experiences.
Reporting to Order to Cash Assistant Manager, you will manage the sales ledger and oversee the end-to-end revenue cycle—from processing customer orders and ensuring accurate subscription billing to overseeing collections and supporting revenue recognition. You will act as a bridge between finance, sales, and customer success teams, helping to streamline operations, maintain data integrity, and deliver a seamless billing experience that supports scalable growth.
Some of your responsibilities include:
- Carrying out month-end tasks to tight deadlines
- Managing all sales ledger and credit control tasks
- Running month-end reporting on debt and ECL, including credit risk
- Managing mailbox and escalated queries – both internal and external
- Managing month-end bank reconciliation related to Order to Cash postings
- Contract maintenance and invoicing of customers
- Completing audit checks/tasks
- Day-to-day finance processing
- Reporting projects and process improvements to the Order to Cash Manager
- Managing escalations to the Order to Cash Manager
- Reviewing and reconciling integrations from platforms/Salesforce to Netsuite to ensure invoicing integrity
- Creating/reviewing SOPs where needed
- Approving bank payments
Location: This role offers a hybrid and flexible working model, with three days per week in the Newcastle office and two days working from home.
Qualifications
What would make me a good candidate?
We seek curious and empathetic individuals who value meaningful work, resonate with our core values, have a positive outlook, are comfortable with ambiguity, and thrive in evolving environments. We appreciate big-picture thinkers and doers who can balance tactical and strategic approaches, aim high, and prioritize people.
Required qualifications:
- AAT Level 3 (preferred but not essential)
- Experience in a finance role, possibly in Accounts Payable, looking to move into Accounts Receivable
- Proven credit control experience with key accounts in a B2B setting
- Knowledge of sales ledger and bookkeeping
- Customer-centric approach with flexibility to handle overdue credit accounts without risking customer relationships
- Proficiency in Excel
- Experience with process improvement and system development
- Experience with Stripe (not essential)
- Experience creating SOPs
- Excellent communication skills, both written and verbal, with tactful telephone manner
- Self-driven with high standards for resolution seeking
We encourage applicants from diverse backgrounds, even if they do not meet all listed criteria.
Additional Information
What does it mean to work for Xplor?
Our core values—Make life simple, Build for people, Move with purpose, and Create lasting communities—guide us in how we hire and recognize our team members.
Benefits include:
- Opportunities for learning and career growth
- A collaborative environment with passionate colleagues
- 12 weeks gender-neutral paid parental leave
- Access to LinkedIn Learning and dedicated time for personal development
- Mental health support
- Flexible work arrangements
How to apply?
Submit your CV and cover letter via our careers portal or external job boards. Include the word \”moonshot\” at the top of your cover letter. Contact: Eric Fallon – TA Partner.
We support applicants with diverse needs. Please inform us of any additional requirements during the application process.
More about us
We are a global platform combining SaaS with embedded payments, serving over 106,000 customers across 20 markets, processing over $38 billion in payments in 2024.
Good to know
Applicants must be authorized to work in the relevant country. We do not sponsor visas. Apply only through our careers portal or external job boards. We do not use AI tools for hiring decisions and value diversity in our team.
We respond to all applicants and require acknowledgment of our virtual Hiring Manager, Mr Pineapple Express, in your application.
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Order to Cash Administrator employer: Mariana Tek
Contact Detail:
Mariana Tek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Order to Cash Administrator
✨Tip Number 1
Familiarise yourself with the Order to Cash process. Understanding the end-to-end revenue cycle will help you speak confidently about how you can contribute to streamlining operations and maintaining data integrity.
✨Tip Number 2
Brush up on your Excel skills, as proficiency in this tool is crucial for managing sales ledgers and running month-end reports. Consider taking a quick online course to enhance your abilities.
✨Tip Number 3
Prepare to discuss your experience with credit control in a B2B setting. Be ready to share specific examples of how you've managed overdue accounts while maintaining positive customer relationships.
✨Tip Number 4
Showcase your problem-solving skills by thinking of process improvements or system developments you've implemented in previous roles. This will demonstrate your proactive approach and alignment with Xplor's values.
We think you need these skills to ace Order to Cash Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance roles, particularly in Accounts Receivable and credit control. Use keywords from the job description to demonstrate your fit for the Order to Cash Administrator position.
Craft a Compelling Cover Letter: In your cover letter, start with the word 'moonshot' as requested. Explain why you resonate with Xplor's core values and how your skills align with the responsibilities of the role. Be sure to mention your customer-centric approach and any experience with process improvement.
Showcase Your Communication Skills: Since excellent communication is crucial for this role, ensure that both your CV and cover letter reflect your strong written and verbal communication abilities. Consider including examples of how you've effectively managed customer relationships or resolved queries.
Acknowledge the Hiring Manager: As part of your application, make sure to acknowledge Mr Pineapple Express, the virtual Hiring Manager, in your cover letter. This shows attention to detail and adherence to the application instructions.
How to prepare for a job interview at Mariana Tek
✨Understand the Role
Make sure you thoroughly understand the responsibilities of an Order to Cash Administrator. Familiarise yourself with the sales ledger, credit control tasks, and the end-to-end revenue cycle. This will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Showcase Your Customer-Centric Approach
Since the role requires a customer-centric approach, be prepared to discuss how you've handled overdue credit accounts in the past without jeopardising customer relationships. Share specific examples that highlight your empathy and problem-solving skills.
✨Highlight Your Process Improvement Experience
The company values process improvement and system development. Be ready to talk about any experiences you've had in streamlining operations or creating Standard Operating Procedures (SOPs). This will show that you can contribute to their goal of delivering a seamless billing experience.
✨Prepare for Technical Questions
Brush up on your Excel skills and any relevant software knowledge, such as Stripe or Netsuite. You may be asked technical questions related to these tools, so being well-prepared will help you stand out as a candidate who can hit the ground running.