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- Tasks: Lead a team to enhance customer experience and drive sales.
- Company: Join a dynamic retail brand focused on style and customer satisfaction.
- Benefits: Enjoy flexible hours, team discounts, and opportunities for growth.
- Why this job: Be part of a vibrant team that values creativity and collaboration.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit!
- Other info: Willingness to travel and work at different locations is a plus.
The predicted salary is between 28800 - 43200 £ per year.
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The Supervisor is responsible for overseeing the customer experience, driving the team to meet or exceed profitability expectations, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
Job Description
• Assisting the management team in exceeding the profitability expectations for the store in sales.
• Assisting the management team in exceeding all KPI targets.
• Ensuring that an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently by providing a friendly environment including greeting and acknowledgement on entrance into the store.
• Maintain all visual merchandising standards, directives, promotions, and overall cleanliness and organisation of the sales floor and stockroom.
• Maintain high communication levels with every team member including coaching on a regular basis
• Achieving individual sales targets
• Demonstrating ability to work successfully in a team with all company employees
• Opening and closing store when required.
Additional duties and responsibilities
• Participating in and attending all store meetings and other related functions
• Performing housekeeping and maintenance duties as required
• Willing and being available to travel and work from different locations when necessary
• Maintaining standards in line with the requirements of the job and any policies currently in place
• Assuming and completing other duties as assigned by management from time to time
• Working any additional hours as to the requirements of the job
• Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
Requirements
General Requirements
• Completing all duties on time and in a satisfactory manner as assigned by management
• Punctuality and adhering to designated work schedule
• Flexibility and working effectively with colleagues and management to accomplish duties and goals
• Maintaining a clean, neat and presentable appearance at all times and adhering to the Guess dress code
• Representing a positive attitude toward the merchandise and the company
• Abide by the 6 Guess Rules
• Adhere to the rules and guidelines as expressed in the company hand book
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Supervisor employer: Guess Europe Sagl
Contact Detail:
Guess Europe Sagl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the company's values and customer service philosophy. Understanding what they prioritise will help you demonstrate how your experience aligns with their expectations during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team or improved customer experiences in previous roles. This will highlight your capability to lead by example, which is crucial for the Supervisor position.
✨Tip Number 3
Be ready to discuss your approach to achieving sales targets and KPIs. Think of specific strategies you've implemented in the past that led to measurable success, as this will demonstrate your results-driven mindset.
✨Tip Number 4
Prepare to talk about your flexibility and willingness to adapt to different store locations. Highlight any past experiences where you've successfully worked in various environments, as this shows your readiness to meet the job's requirements.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and team leadership. Use specific examples that demonstrate your ability to meet sales targets and maintain store standards.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Supervisor role. Mention how your skills align with the job description, particularly in training staff and ensuring excellent customer experiences.
Showcase Leadership Skills: Emphasise any previous experience where you led a team or improved team performance. Highlight your ability to coach and communicate effectively with team members.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Guess Europe Sagl
✨Showcase Your Leadership Skills
As a Supervisor, you'll be expected to lead by example. During the interview, share specific examples of how you've successfully managed a team or improved customer service in previous roles. Highlight your ability to motivate and train staff.
✨Demonstrate Customer Service Excellence
Since maintaining high levels of customer service is crucial, prepare to discuss how you prioritise customer experience. Share anecdotes that illustrate your commitment to providing a friendly and welcoming environment for customers.
✨Familiarise Yourself with KPIs
Understanding key performance indicators (KPIs) is essential for this role. Research common retail KPIs and be ready to discuss how you've met or exceeded these targets in past positions. This shows your awareness of business goals.
✨Dress the Part
First impressions matter! Ensure you adhere to the company's dress code and present yourself neatly. This not only reflects your professionalism but also demonstrates your understanding of the company's standards.
