Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face of our pharmacy, helping customers and managing their needs.
- Company: Join Avicenna, the UK's fastest-growing community pharmacy group dedicated to making a positive impact.
- Benefits: Enjoy competitive pay, training opportunities, discounts, and generous leave.
- Why this job: Make a difference in healthcare while growing your career in a supportive environment.
- Qualifications: Retail or customer service experience is preferred; a caring attitude is essential.
- Other info: Progression from Trainee to Technician with ongoing training and support.
The predicted salary is between 20000 - 30000 £ per year.
Overview
Are you looking to kickstart your career in Pharmacy?
Do you have the ability to build meaningful relationships with customers?
West Howe Pharmacy
24-26 Cunningham Crescent
West Howe, Dorset
BH11 8DH
Role
This position is for 40 hours per week.
We would like to present you with the opportunity to develop your pharmacy career and make a difference in the lives of our communities, in addition to working for the UK’s fastest growing group of community pharmacies.
We are Avicenna and we are here to make Pharmacy Better!
At Avicenna we actively make pharmacy better by having a lasting impact on the lives of our community, providing only the best care creates a more positive impact on our patients lives, we grow our reach to help more and we are being smarter in safety and innovation.
Better for our People
Better for our Patients
Better for our Planet
What do our Values mean?
We believe pharmacy can be better for all of our people, whether that be in store, buying group or support. We also are making Avicenna a better place to work for our partners.
We are making pharmacy better for our planet by creating a sustainable business and taking responsibility for our impact on the planet. We measure our customers happiness, and we are always looking for new ways to improve the quality of our stores and service we provide to the local communities.
Better pharmacy starts with our people.
Your New Role with Avicenna
You will be the first point of contact for our customers and patients, providing them with the best possible advice or referring them to the Pharmacist if appropriate. Promoting Pharmacy services and following the appropriate protocols.
Key responsibilities
- To manage the queues and patient expectations.
- Manage patient confidentiality.
- To gain knowledge and understand the main features of stocked lines and the benefit to customers.
- To ensure that the pharmacy environment is welcoming, clean and professional.
- To ensure all the retail shelves are faced up and gaps are double-faced.
By undertaking the training supplied by Avicenna, you will become a fully Qualified Medicine Counter Assistant in 6-12 months.
Perks at Work
We know how important it is to reward the great work you do. So we have a range of excellent benefits that go beyond salary and offer flexibility to suit the individuals needs including:
- Competitive base salary
- Clear progression structure
- Further accredited training
- Discounts platform: for online leading retailers.
- Pension Contributions: In partnership with the people’s pension.
- Generous Annual Leave allowance: 21 Days Annual leave plus Bank holidays.
- Cycle To Work Scheme: New bike or equipment funding supported by Avicenna.
- Colleague Pharmacy Discount: A Colleague discount on goods from any Avicenna pharmacy.
- Employee assistance programme: including a 24/7 Confidential helpline, Legal information, Counselling support and Online Wellbeing Portal.
- Refer a Colleague Scheme: Reward for successful referrals with up to £1,000.
- My Avicenna: Access to platforms Move, Munch, Money and Mind for wellbeing.
Why join Avicenna?
We are the UK’s fastest growing group of community pharmacies and the country’s largest buying group, with over 139 pharmacies and over 1200 independent members. We are expanding, and as a growing company you will have opportunities to develop your career.
Grow your career with us! Our people are one of the most vital parts of our success. If you have the right attitude, excellent communication skills, commitment, and a passion for working in your local community we’ll support you to train and qualify.
Trainee Medicine Counter Assistant > Qualified Medicine Counter Assistant > Dispenser > Checking Dispenser > Technician > ACT
Preparatory notes
We would love to meet someone with:
It isn’t just about experience or knowledge; we are looking for people with a genuine passion for customer service and who will be ambassadors for healthcare in our pharmacies.
- Experience working in retail or customer-focused background.
- A Caring and Confident manner when serving and advising patients.
- Enthusiastic and a talent for problem solving. Eager to take on new challenges and experiences.
Join us on our mission to make Pharmacy better.
#J-18808-Ljbffr
Medicine Counter Assistant employer: Avicenna
Contact Detail:
Avicenna Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medicine Counter Assistant
✨Tip Number 1
Familiarise yourself with common pharmacy terms and products. Understanding the basics of medications and their uses will help you engage confidently with customers and demonstrate your commitment to the role.
✨Tip Number 2
Practice your customer service skills by engaging with people in various settings. Whether it's through volunteering or part-time work, showing that you can build relationships and handle queries effectively will make you stand out.
✨Tip Number 3
Research Avicenna's values and community initiatives. Being able to discuss how your personal values align with theirs during an interview will show your genuine interest in contributing to their mission of making pharmacy better.
✨Tip Number 4
Network with current or former employees of Avicenna if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your enthusiasm for joining the team.
We think you need these skills to ace Medicine Counter Assistant
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Medicine Counter Assistant position at Avicenna. Understand the key responsibilities and the skills required, such as customer service experience and a caring attitude.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or customer service. Emphasise any previous roles where you built relationships with customers or provided advice, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for community healthcare and your commitment to making pharmacy better. Mention specific examples of how your skills align with Avicenna's values and mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are important in the pharmacy sector.
How to prepare for a job interview at Avicenna
✨Show Your Customer Service Skills
Since the role involves interacting with customers, it's crucial to demonstrate your customer service experience. Share specific examples of how you've successfully handled customer queries or complaints in the past.
✨Understand Pharmacy Services
Familiarise yourself with the services offered by Avicenna and the general role of a Medicine Counter Assistant. Being able to discuss these during the interview will show your genuine interest in the position and the company.
✨Emphasise Teamwork and Communication
Highlight your ability to work well in a team and communicate effectively. Discuss any previous experiences where you collaborated with others to achieve a common goal, as this is vital in a pharmacy setting.
✨Express Your Passion for Community Healthcare
Avicenna values individuals who are passionate about making a difference in their communities. Be prepared to talk about why community healthcare matters to you and how you can contribute to their mission of improving pharmacy services.
