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For Companies At a Glance
- Tasks: Manage client relationships and oversee integrated marketing campaigns.
- Company: Join DEPT, a pioneering digital agency with a focus on innovation and creativity.
- Benefits: Enjoy flexible hybrid working, private healthcare, 26 days holiday, and social events.
- Why this job: Be part of a dynamic team creating impactful campaigns for top brands like eBay and Walmart.
- Qualifications: Looking for organised, ambitious individuals with strong communication skills and a passion for learning.
- Other info: DEPT is a Certified B Corp, committed to making a positive impact on the planet.
The predicted salary is between 28800 - 43200 £ per year.
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Join to apply for the Account Manager (12 month FTC) role at DEPT
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Join to apply for the Account Manager (12 month FTC) role at DEPT
This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!
Job Purpose
As an Account Manager, you will be responsible for building strong relationships with clients while overseeing the delivery of a wide variety of integrated campaigns. You will be required to manage client briefs, plan, assign and review creative as well as manage the overall agency workload in partnership with the rest of the team.
You will be working closely with Designers, Copywriters, Developers and other parts of the agency to ensure successful campaign deliveries.
Key Responsibilities
- Manage, draft and review client briefs
- Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the teams capacity
- Liaise with clients, clarifying questions, managing expectations and proactively communicating status, updates or agency recommendations
- Clearly and effectively distill and transfer client feedback to designers, copywriters
- Prioritising workloads for the team, and escalating when needed
- Ensure client requirements are met whilst protecting Feed brand values
- Maintain a full understanding of the clients’ business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
- Build excellent working relationships with key clients – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
- Ensure high standards are maintained and add value wherever possible
- Ensure success criteria are met and projects are delivered to time and to budget
- Maintain a good knowledge of all Feed products and services and actively promote them to clients
- Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively
- Work with the team to determine and test creatives across client owned channels
What We Are Looking For
- Experience delivering a broad range of multi-channel marketing communications including digital and direct, including email and banner experience
- Extremely organised, with the ability to manage multiple projects simultaneously
- You are ambitious with the ability to think strategically, contribute something new to the agency
- Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
- Highly motivated to learn, grow and improve
- Personable, approachable demeanor and motivating team player
- Moderate understanding of production and interactive processes
- Excellent oral and written communication skills
- Superb planning and organisation ability
- Ability to manage and develop client and supplier relationships
- Basic understanding of financials to effectively manage budgets
WE OFFER
- A flexible, hybrid working policy (2 days from the office, depending on location).
- Pension, free private healthcare, mental health support, and company sick pay scheme.
- 26 days paid holiday (plus UK Bank Holidays).
- Help getting you to work with a season ticket loan and cycle to work scheme.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT.
- A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.
DEPT is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.
DIVERSITY, EQUITY & INCLUSION
At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
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Account Manager (12 month FTC) employer: DEPT®
Contact Detail:
DEPT® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (12 month FTC)
✨Tip Number 1
Familiarise yourself with DEPT's clients and their industries. Understanding the specific needs and challenges of clients like eBay and Walmart will help you demonstrate your ability to build strong relationships and manage client expectations effectively.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects in the past. Highlighting your ability to prioritise workloads and meet deadlines will resonate well with the hiring team.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. As an Account Manager, you'll need to distil client feedback clearly to your team, so being able to articulate your thoughts succinctly will be a key asset.
✨Tip Number 4
Demonstrate your strategic thinking by preparing insights or ideas on how to enhance client campaigns. Showing that you can contribute creatively to the agency's goals will set you apart from other candidates.
We think you need these skills to ace Account Manager (12 month FTC)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager at DEPT. Highlight your experience in managing client relationships and delivering integrated campaigns in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your organisational skills, ability to manage multiple projects, and any relevant marketing communications experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific clients or campaigns you've worked on that demonstrate your ability to build strong client relationships and deliver successful outcomes.
Showcase Your Communication Skills: Since excellent communication is key for this role, ensure your application is well-written and free of errors. Use clear and concise language to convey your ideas and experiences effectively.
How to prepare for a job interview at DEPT®
✨Know the Company and Its Clients
Before your interview, take some time to research DEPT and its key clients like eBay and Walmart. Understanding their business model and recent campaigns will help you demonstrate your interest and show how you can contribute to their success.
✨Showcase Your Organisational Skills
As an Account Manager, you'll need to juggle multiple projects. Be prepared to discuss specific examples of how you've successfully managed competing deadlines in the past. Highlight your planning and organisational abilities during the interview.
✨Communicate Effectively
Excellent communication is crucial for this role. Practice articulating your thoughts clearly and concisely. Be ready to explain how you would distill client feedback to your team and manage expectations with clients.
✨Demonstrate Your Team Spirit
DEPT values a collaborative environment. Share examples of how you've worked effectively within a team, supported colleagues, and contributed to a positive workplace culture. This will show that you're not just a great individual contributor but also a team player.
