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- Tasks: Join the Finance Transformation team to ensure smooth changes for mobile Business Customers.
- Company: Vodafone UK is a certified Great Place to Work, committed to diversity and inclusion.
- Benefits: Enjoy up to 28 days holiday, employee discounts, and tailored benefits for you and your family.
- Why this job: Be part of a transformative project that enhances customer experience and drives digital growth.
- Qualifications: Experience in change management, finance processes, and excellent stakeholder management skills required.
- Other info: Background checks are mandatory; we support accessibility needs during recruitment.
The predicted salary is between 43200 - 72000 £ per year.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Join us at the heart of Vodafone UK in Corporate, one of the central support functions that underpin our business and keep us moving forward. We provide centralised support, expertise and guidance across our UK and Group operations, continuing to build on our success and trailblazing the way to our next stage of digital growth.
What you’ll do
This role sits in the Finance Transformation team within the Finance organisation in Vodafone UK and is assigned to Project Victoria.
Project Victoria is a transformation programme managed by the Digital Data and Transformation team which will migrate all mobile Business Customers from legacy billing platforms to the CCS platform.
The Change Specialist represents Finance and is responsible for ensuring that all impacts of the changes being delivered are assessed and understood, and readiness plans are created and implemented in partnership with Finance so that the change lands successfully, ensuring the best possible experience for customers.
The successful candidate will draw on their own subject matter knowledge of Readiness Management to inform the programme and will act as the conduit between Project Victoria and Finance. They will engage regularly with Finance stakeholders to enable strategic decisions and champion solutions for issues that impact the Finance area.
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Represent Finance by feeding in operational requirements to Product owners to aid design, make recommendations based on the impacted Finance journeys and act as point of sign off for designs,
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Carry out impact assessments to determine change and readiness requirements for the Finance resulting from Victoria
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Collaborate closely with service design and process specialists to ensure the documented Finance journeys and associated work instructions meet the needs of Finance
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Identify and manage risks, issues and dependencies, escalating for support where required
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Keep Finance stakeholders engaged and updated about Victoria, involving directly where required or consulting to enable key decisions
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Manage Finance comms within sales, collaborating with programme and sales comms leads to determine approach, timing, audience, content.
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Working knowledge of project management, operational readiness and/or change management principles and processes.
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Understanding of Finance processes and systems, preferably in a customer facing or channel partner environment would be beneficial.
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Experience of conducting impact assessments and planning and managing operational readiness activities.
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Excellent stakeholder management skills enabling cross-functional collaboration up to Senior level. Strong communication and presentation skills
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Adaptable and resilient, able to work effectively both independently and as part of a team.
We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.
Together we can
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.
LI-Hybrid
VodafoneUK
Vodafone is committed to attracting, developing and retaining the very best people by offering a motivating and inclusive workplace in which talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business. We actively encourage everyone to consider becoming a part of our journey.
Change Specialist (Finance Transformation) employer: Vodafone Limited
Contact Detail:
Vodafone Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Specialist (Finance Transformation)
✨Tip Number 1
Familiarize yourself with the Finance Transformation team and Project Victoria. Understanding the specifics of this transformation program will help you articulate how your skills and experiences align with their goals during discussions.
✨Tip Number 2
Network with current employees in the Finance department at Vodafone UK. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your conversations.
✨Tip Number 3
Highlight your experience with impact assessments and operational readiness activities. Be prepared to discuss specific examples where you've successfully managed change and engaged stakeholders, as these are crucial for the role.
✨Tip Number 4
Demonstrate your adaptability and resilience by sharing stories of how you've navigated complex projects or changes in the past. This will show that you can thrive in a dynamic environment like Vodafone UK.
We think you need these skills to ace Change Specialist (Finance Transformation)
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Change Specialist position. Understand the key responsibilities and required skills, especially around Finance Transformation and stakeholder management.
Tailor Your CV: Customize your CV to highlight relevant experience in change management, operational readiness, and finance processes. Use specific examples that demonstrate your ability to conduct impact assessments and manage stakeholder communications.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of Vodafone UK's commitment to diversity and inclusion. Explain how your background and skills align with the role and how you can contribute to Project Victoria's success.
Showcase Communication Skills: In both your CV and cover letter, emphasize your strong communication and presentation skills. Provide examples of how you've successfully engaged stakeholders and collaborated across teams in previous roles.
How to prepare for a job interview at Vodafone Limited
✨Understand the Change Management Landscape
Familiarize yourself with change management principles and processes, especially in a finance context. Be prepared to discuss your experience with operational readiness and how it relates to the role.
✨Engage with Stakeholders
Highlight your stakeholder management skills during the interview. Share examples of how you've successfully collaborated with cross-functional teams and engaged senior-level stakeholders in previous roles.
✨Demonstrate Your Analytical Skills
Be ready to talk about your experience conducting impact assessments. Provide specific examples of how you've identified risks and dependencies in past projects and how you managed them effectively.
✨Showcase Your Communication Skills
Since strong communication is key for this role, prepare to demonstrate your presentation skills. You might be asked to explain complex finance concepts clearly, so practice articulating your thoughts concisely.
