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For Companies At a Glance
- Tasks: Engage with customers, assist in product selection, and maintain store organisation.
- Company: ProCook is a fast-growing kitchenware company committed to sustainability and customer satisfaction.
- Benefits: Enjoy a £12.60/hr salary, 40% colleague discount, and generous annual leave.
- Why this job: Join a friendly team, learn about kitchenware, and make a positive impact on the planet.
- Qualifications: Strong interpersonal skills; retail experience preferred but not essential; must be over 18.
- Other info: We welcome diverse applicants and offer a supportive, inclusive work environment.
Exciting Opportunity: Become a Sales Advisor at ProCook!
Join our dynamic team at ProCook, where we celebrate the art of cooking and provide our customers with the best kitchenware around. As a Sales Advisor, you\’ll play a crucial role in creating memorable shopping experiences that make every customer feel special.
About The Role
In this part-time 16hrs/week role in our Bournemouth Store, you will be the welcoming face of ProCook, helping customers navigate through our extensive range of high-quality kitchen products. Your passion for cooking and exceptional customer service skills will be key in guiding shoppers to find exactly what they need.
Key Responsibilities
- Greet customers warmly and engage them in conversation.
- Provide knowledgeable insights on products to enhance customer decision‑making.
- Assist with merchandising and maintaining a tidy sales floor.
- Process sales transactions efficiently and accurately.
- Resolve customer queries with professionalism and a positive attitude.
- Contribute to achieving store sales goals and exceeding customer expectations.
Requirements
- Previous experience in retail or customer service is preferred.
- A passion for cooking and kitchenware is a plus!
- Strong communication skills and the ability to connect with customers.
- A friendly, enthusiastic, and approachable demeanor.
- Ability to work as part of a team and be adaptable to change.
- Basic computer skills and familiarity with POS systems are advantageous.
Benefits
- Salary is £12.60 per hour.
- A delightful welcome bag awaits you, filled with our fantastic products for you to explore.
- Quarterly Bonus based on sales targets.
- Be part of a fast‑growing company.
- Join a friendly, close‑knit team.
- Enhanced Maternity, Paternity and Adoption Leave.
- Generous colleague discount – 40% + 5 friends and family discount cards of 30%.
- 2 x Annual paid volunteering days.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
- 33 Days Annual Leave (including bank holidays) + Earn more holidays as you grow with us.
- Learning & Development opportunities.
We Welcome Everyone
ProCook is an equal‑opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds. If you require any reasonable adjustments to support you through the application or interview process, please let us know. We’re committed to making our recruitment process as inclusive and accessible as possible.
About ProCooks Sustainability Commitment
At ProCook, sustainability is at the heart of what we do. As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. By joining our team, you will contribute to our efforts in creating a positive impact on the planet. Join us in our mission to make every kitchen a ProCook kitchen. Apply now and let’s create something extraordinary together!
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Sales Advisor employer: ProCook
Contact Detail:
ProCook Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor
✨Tip Number 1
Familiarise yourself with ProCook's product range before your interview. Knowing the ins and outs of their kitchenware will not only impress your interviewers but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills during the interview by sharing specific examples from your past experiences. Highlight how you’ve successfully engaged with customers and contributed to a positive shopping experience.
✨Tip Number 3
Show enthusiasm for cooking and kitchenware! Share your personal experiences or favourite recipes that involve using kitchen products, as this can help you connect with the team and the brand's mission.
✨Tip Number 4
Be prepared to discuss how you would contribute to maintaining the store's cleanliness and organisation. Think about practical strategies you could implement to enhance the shopping experience for customers.
We think you need these skills to ace Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with what ProCook is looking for in a Sales Advisor.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for kitchenware and customer service. Mention specific experiences that demonstrate your interpersonal skills and ability to engage with customers, as these are crucial for the role.
Highlight Relevant Experience: Even if you don't have direct retail experience, emphasise any customer-facing roles you've had. Discuss how these experiences have prepared you to meet sales targets and provide exceptional service at ProCook.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-oriented role.
How to prepare for a job interview at ProCook
✨Show Your Passion for Kitchenware
Make sure to express your enthusiasm for kitchenware and cooking during the interview. Share any personal experiences or favourite products that relate to the role, as this will demonstrate your genuine interest in the position.
✨Highlight Customer Service Skills
Since the role is customer-oriented, be prepared to discuss your previous experiences in customer service. Use specific examples to illustrate how you've successfully engaged with customers and provided exceptional service in the past.
✨Demonstrate Team Spirit
ProCook values teamwork, so be ready to talk about your ability to work collaboratively. Share instances where you contributed to a team goal or helped a colleague, showcasing your interpersonal skills and positive attitude.
✨Prepare Questions About the Company
Research ProCook and prepare thoughtful questions to ask during the interview. This shows your interest in the company and its values, especially regarding their commitment to sustainability and customer experience.
