Head Waiter / Waitress

Head Waiter / Waitress

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional dining experiences at the iconic Savoy Grill.
  • Company: Join Gordon Ramsay's renowned restaurant group, steeped in history and culinary excellence.
  • Benefits: Enjoy competitive pay, flexible wage access, and generous discounts on food and training.
  • Why this job: Be part of a dynamic team in a glamorous setting, enhancing your skills and career.
  • Qualifications: Experience in hospitality is essential; WSET Level 1 or 2 is preferred.
  • Other info: Diversity and inclusion are core values; we welcome all applicants.

The predicted salary is between 30000 - 42000 £ per year.

We have a fantastic opportunity for a motivated Head Waiter/Waitress to join our passionate team at the Savoy Grill by Gordon Ramsay at the iconic Savoy Hotel.

About the Savoy Grill

Home to hundreds of years of Hollywood and history, the Savoy Grill restaurant has seen some of the world’s most famous faces pass through its gilded doors within the legendary Savoy Hotel. Savoy Grill by Gordon Ramsay epitomizes ‘gourmet glamour’. Guests can enjoy classic dishes including Gordon’s signature Beef Wellington and Rum Baba, flambéed at the table for dining drama, showcasing the highest quality British produce.

Role Responsibilities

  1. Provide excellent product knowledge in food and wine, creating memorable guest experiences.
  2. Manage your section confidently, including opening and closing shifts.
  3. Supervise and motivate junior team members.
  4. Possess a passion for wine, ideally holding WSET Level 1 or 2 qualification.
  5. Ensure consistency through attention to detail and coach the team to enhance their knowledge and confidence.
  6. Support the management team to guarantee a positive dining experience for guests.
  7. Use interpersonal skills, energy, and passion to uphold high standards and achieve performance targets.

What We Offer

  • Competitive pay rate with access to up to 50% of wages before payday through Wage stream.
  • Global training & development opportunities, including WSET Accreditation Levels 1-3.
  • Work alongside talented culinary and front-of-house professionals in a dynamic environment.
  • 50% staff discount on food and drink in UK restaurants.
  • 50% discount on Gordon Ramsay Academy classes & courses for you and friends & family.
  • Preferential room rates at Gordon Ramsay partner hotels.
  • 30% discount for friends & family bookings in UK restaurants.
  • Access to MYNDUP mental health support and wellbeing services.
  • 50% off membership to CODE, offering industry-wide benefits.
  • Family meals on duty.

Additional Information

We receive a high volume of applications and will contact only those progressing to the next stage.

At Gordon Ramsay Restaurants, we are committed to diversity, equality, and inclusion, fostering an environment where everyone can thrive and be their authentic selves.

Requirements

  • Experience: Required
  • Employment: Full-time
  • Starting Time: Immediate start

About Gordon Ramsay Restaurants

Gordon Ramsay Restaurants is the acclaimed chef’s restaurant group, with 39 UK restaurants and 34 internationally, including locations in the USA, Dubai, France, and Singapore.

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Head Waiter / Waitress employer: Gordon Ramsay Restaurants

At Gordon Ramsay Restaurants, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. As a Head Waiter/Waitress at the iconic Savoy Grill, you will benefit from competitive pay, extensive training opportunities including WSET accreditation, and generous staff discounts, all while working alongside talented professionals in a dynamic environment steeped in history and culinary excellence.
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Contact Detail:

Gordon Ramsay Restaurants Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Waiter / Waitress

✨Tip Number 1

Familiarise yourself with the Savoy Grill's menu and Gordon Ramsay's signature dishes. Being able to discuss the intricacies of the Beef Wellington or the Rum Baba will show your passion and knowledge, making you stand out during the interview.

✨Tip Number 2

Highlight any previous experience in high-end dining establishments. Share specific examples of how you've managed a section or supervised a team, as this will demonstrate your capability to handle the responsibilities of a Head Waiter/Waitress.

✨Tip Number 3

If you have a WSET qualification, be sure to mention it! If not, consider enrolling in a course before your interview. This shows your commitment to enhancing your wine knowledge, which is crucial for the role.

✨Tip Number 4

Prepare to discuss how you create memorable guest experiences. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with the Savoy Grill's commitment to exceptional service.

We think you need these skills to ace Head Waiter / Waitress

Excellent Product Knowledge in Food and Wine
Strong Interpersonal Skills
Leadership and Supervisory Skills
Attention to Detail
Passion for Wine (WSET Level 1 or 2 Qualification)
Ability to Manage Shifts Effectively
Coaching and Mentoring Skills
High Standards of Customer Service
Team Motivation
Conflict Resolution Skills
Adaptability in a Fast-Paced Environment
Communication Skills
Time Management Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the hospitality industry, particularly any roles where you've managed a team or provided exceptional customer service. Mention any specific skills related to food and wine knowledge, especially if you have WSET qualifications.

Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the restaurant industry. Share specific examples of how you've created memorable guest experiences in the past and how you can contribute to the Savoy Grill's reputation for excellence.

Showcase Your Interpersonal Skills: During the application process, emphasise your interpersonal skills. Provide examples of how you've motivated and supervised junior team members, as well as how you've handled challenging situations with guests to ensure a positive dining experience.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.

How to prepare for a job interview at Gordon Ramsay Restaurants

✨Showcase Your Product Knowledge

As a Head Waiter/Waitress, you'll need to demonstrate excellent knowledge of food and wine. Be prepared to discuss your favourite dishes and wines, and how they complement each other. This will show your passion and expertise, which is crucial for creating memorable guest experiences.

✨Demonstrate Leadership Skills

You'll be supervising and motivating junior team members, so it's important to highlight any previous leadership experience. Share examples of how you've successfully managed a team or resolved conflicts in a busy environment, showcasing your ability to maintain high standards.

✨Emphasise Attention to Detail

Attention to detail is key in the hospitality industry. Prepare to discuss how you ensure consistency in service and quality. You might want to share specific instances where your attention to detail made a significant impact on a guest's experience.

✨Express Your Passion for Wine

If you hold a WSET qualification, make sure to mention it! Even if you don't, express your enthusiasm for learning about wine. Discuss any experiences you've had with wine pairings or tastings, as this will resonate well with the interviewers at Gordon Ramsay Restaurants.

Head Waiter / Waitress
Gordon Ramsay Restaurants
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