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- Tasks: Provide short-term counselling and manage online referrals for clients.
- Company: Join TELUS Health, a leader in health and well-being services focused on empowering individuals.
- Benefits: Enjoy flexible part-time hours and the chance to make a real impact on people's lives.
- Why this job: Be part of a purpose-driven team that values creativity and diversity in a supportive environment.
- Qualifications: Must be an accredited practitioner with relevant experience and professional indemnity insurance.
- Other info: Fully remote work options available; all applicants are welcomed and supported.
The predicted salary is between 36000 - 60000 £ per year.
Independent EAP Counsellor (Bangor, Gwynedd, UK)
Apply locations
- Glasgow, Scotland, UK
- Manchester, England, UK
- Cardiff, Wales, UK
- Belfast, Northern Ireland, UK
- Birmingham, England, UK
Time type: Part time
Posted on: Posted Yesterday
Job requisition id: R-18656
About TELUS Health
TELUS Health is committed to empowering individuals to live their healthiest lives. We leverage innovative technology and focus on individual needs to shape the future of health. As a global leader in health and well-being services—including physical, mental, and financial health—TELUS Health aims to improve health outcomes for consumers, patients, healthcare professionals, employers, and employees.
We provide comprehensive EAP services, delivering emotional and practical support to client companies and their employees through face-to-face short-term counseling services.
About the role
We are seeking experienced counselors to join our Clinical Affiliates Network. The role involves providing face-to-face short-term counseling, managing online referrals, and collaborating with our Case Management team.
Key Responsibilities:
- Manage online referrals promptly
- Provide short-term counseling (3-8 sessions) to clients
- Offer timely feedback and case notes
- Report risk events to the Case Management Team
Qualifications and Requirements:
- Accredited practitioner with BACP/UKCP/COSCA/BPS, NCS, BABCP or equivalent
- If not accredited: Diploma qualification, registered with a professional body, 3+ years post-qualification experience, and 450+ counseling hours
- Experience with short-term counseling in an EAP setting
- Professional indemnity insurance of at least £1,000,000
- Registered with the ICO as a Data Controller
- Access to a private, suitable consulting room
- IT literacy with proficiency in Microsoft Word, email, and online systems
- Understanding organizational dynamics and workplace issues
- Ability to collaborate effectively with the Case Management team
About us
We are a people-focused, customer-first, purpose-driven team dedicated to innovation and positive impact. We aim to improve lives through technology and foster a culture of creativity, empowering team members to solve complex problems and achieve remarkable human outcomes in a digital world.
We value diversity and are committed to fair employment practices. All qualified applicants will be considered, and accommodations are available for applicants with disabilities during the recruitment process.
For health and safety reasons, all new hires must be fully vaccinated against COVID-19.
By applying, you agree that your information may be shared with TELUS Group of Companies’ Talent Acquisition team and relevant leaders involved in the selection process.
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Independent EAP Counsellor (Bangor, Gwynedd, UK) employer: Lifeworks
Contact Detail:
Lifeworks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Independent EAP Counsellor (Bangor, Gwynedd, UK)
✨Tip Number 1
Familiarise yourself with the specific requirements for EAP counselling roles, especially the qualifications and experience needed. Highlight your relevant experience in short-term counselling and ensure you can discuss how you've managed online referrals effectively.
✨Tip Number 2
Network with other professionals in the field of EAP counselling. Attend local workshops or webinars to connect with others who may have insights into TELUS Health's culture and expectations, which can give you an edge during interviews.
✨Tip Number 3
Prepare to discuss your understanding of workplace dynamics and how you approach collaboration with case management teams. Being able to articulate your strategies for effective teamwork will demonstrate your fit for the role.
✨Tip Number 4
Research TELUS Health’s mission and values thoroughly. Be ready to explain how your personal values align with theirs, particularly in terms of empowering individuals and improving health outcomes, as this will show your genuine interest in the position.
We think you need these skills to ace Independent EAP Counsellor (Bangor, Gwynedd, UK)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Independent EAP Counsellor position. Tailor your application to highlight your relevant experience in short-term counselling and your understanding of workplace dynamics.
Highlight Relevant Experience: In your CV and cover letter, emphasise your accredited qualifications and any specific experience you have in EAP settings. Mention your post-qualification experience and the number of counselling hours you've completed to demonstrate your expertise.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your passion for helping individuals improve their mental health. Use specific examples from your past work to illustrate your skills and approach to counselling.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a counselling role.
How to prepare for a job interview at Lifeworks
✨Showcase Your Experience
Be prepared to discuss your previous counselling experience, especially in EAP settings. Highlight specific cases where you successfully managed short-term counselling and how you provided support to clients.
✨Understand the Role
Familiarise yourself with the key responsibilities of the Independent EAP Counsellor role. Be ready to explain how you would manage online referrals and collaborate with the Case Management team effectively.
✨Demonstrate IT Proficiency
Since the role requires IT literacy, ensure you can discuss your experience with Microsoft Word and online systems. You might be asked about how you handle case notes and feedback digitally.
✨Emphasise Collaboration Skills
The ability to work well with the Case Management team is crucial. Prepare examples of how you've collaborated with others in a professional setting, particularly in managing client cases or referrals.
