Retail Assistant

Retail Assistant

Gloucester Full-Time No home office possible
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At a Glance

  • Tasks: Join us as a Retail Assistant, delivering top-notch customer service and maintaining store standards.
  • Company: Holland & Barrett is Europe's largest health and wellness retailer with over 150 years of experience.
  • Benefits: Enjoy a £12/hour salary, 25% colleague discount, and 28 days annual leave pro rata.
  • Why this job: Be a health ambassador, gain industry-leading training, and specialise in areas like sport and nutrition.
  • Qualifications: No prior retail experience needed; just bring a positive attitude and passion for wellness.
  • Other info: We celebrate diversity and promote a supportive workplace culture focused on wellbeing.

Job Type: Permanent

Store Location: Gloucester, St. Michaels Buildings

Hours: 15 hours per week

Salary: £12.00 per hour, 25% colleague discount, 28-days annual leave pro rata

THE JOB

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness Retailer? Then look no further! Our Retail Assistants are the central point of our customer contact and paramount in our business\’s success. You\’ll act as a health and wellness ambassador whilst maintaining high store standards and delivering world-class customer service.

You\’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products. You can also specialise in areas of interest to you such as sport, nutrition, and beauty.

Our products often fly off the shelves but sometimes they need a helping hand. We sometimes offer colleague incentives around key items to encourage promotion.

THE PERSON

As an entry-level role, we don\’t require prior retail experience. While advantageous, we just ask that you have:

  • The ability to work well within a team.
  • A compassionate and consultative approach to customers.
  • A positive attitude and driven nature.
  • A passion and enthusiasm for our products.
  • Basic IT skills to use the in-store technology.

We\’re passionate about helping every colleague thrive across all dimensions of wellbeing, and we\’re committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues\’ unique and varying experiences, backgrounds, identities, and cultures – I am me, we are H&B.

Wellness begins with you, start your journey today.

THE COMPANY

At Holland & Barrett (H&B), we want to empower everyone to live healthier, happier lives. With over 150 years of experience in the industry, we are an internationally trusted brand and the largest health & wellness retailer in Europe. Our ambition is to become the world\’s most trusted wellness partner, chosen by over 100 million people globally.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Sales and Business Development
  • Industries: Retail

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Retail Assistant employer: Vimdesign

Holland & Barrett is an exceptional employer, offering a vibrant work culture that prioritises employee wellbeing and development. As a Retail Assistant in Gloucester, you'll enjoy a competitive salary, generous colleague discounts, and comprehensive training to enhance your skills in health and wellness. With a commitment to diversity and inclusion, we celebrate the unique experiences of our team members, making it a rewarding place to build your career in retail.
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Contact Detail:

Vimdesign Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Assistant

✨Tip Number 1

Familiarise yourself with Holland & Barrett's product range and values. Understanding their commitment to health and wellness will help you connect with customers and demonstrate your passion during the interview.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've positively interacted with customers in previous roles or experiences, even if they are not retail-related. This will highlight your compassionate and consultative approach.

✨Tip Number 3

Research the latest trends in health and wellness, particularly in areas like nutrition and beauty. Being knowledgeable about current topics can set you apart and show your enthusiasm for the products you'll be selling.

✨Tip Number 4

Prepare to discuss how you embody the EPIC values of Holland & Barrett. Think of specific instances where you've demonstrated expertise, inclusivity, caring, or pioneering spirit in your past experiences.

We think you need these skills to ace Retail Assistant

Customer Service Skills
Teamwork
Compassionate Communication
Positive Attitude
Enthusiasm for Health and Wellness
Basic IT Skills
Sales Skills
Product Knowledge
Adaptability
Time Management
Problem-Solving Skills
Attention to Detail
Ability to Work Under Pressure
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Holland & Barrett is looking for in a Retail Assistant. Highlight key responsibilities and required skills, such as customer service and teamwork.

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise any relevant experience, even if it's not directly in retail, and showcase your passion for health and wellness.

Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention how your values align with their EPIC values and provide examples of how you can contribute to their mission.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.

How to prepare for a job interview at Vimdesign

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to providing excellent service.

✨Familiarise Yourself with Health and Wellness Products

Research Holland & Barrett's product range before the interview. Being knowledgeable about their offerings will show your genuine interest in the role and help you answer questions more effectively.

✨Emphasise Teamwork Skills

Since the role requires working well within a team, be prepared to discuss examples of how you've successfully collaborated with others in the past. Highlight your ability to support colleagues and contribute to a positive work environment.

✨Demonstrate a Positive Attitude

During the interview, maintain a positive and upbeat demeanour. Employers appreciate candidates who can bring energy and enthusiasm to the workplace, so let your personality shine through!

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