Sales Manager - Luton Retail Park (N89657)
Sales Manager - Luton Retail Park (N89657)

Sales Manager - Luton Retail Park (N89657)

Luton Full-Time 24873 - 34823 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver outstanding customer service and achieve performance targets.
  • Company: Join Next, a leading FTSE-100 fashion retailer with over 500 stores and global online shopping.
  • Benefits: Enjoy 25% off products, sharesave scheme, discounts, and access to health services.
  • Why this job: Be part of a dynamic team that values personal development and offers flexible working options.
  • Qualifications: Passionate about customers, strong communicator, and able to thrive in a fast-paced environment.
  • Other info: Opportunities for apprenticeships and support for candidates with disabilities available.

The predicted salary is between 24873 - 34823 £ per year.

Location: Luton, Bedfordshire, United Kingdom

Salary: from £24,873

About us

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland? We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. We have over 500 stores, plus Next Online, and now offer online shopping in over 70 countries worldwide! We’ve gone global!

Your role

To be a successful Sales Manager, you will lead and inspire your team to prioritize outstanding customer service and achieve performance targets. Your days will be varied, fast-paced, challenging, but ultimately rewarding. People are at the heart of our business, so your experience in leading, coaching, and motivating a team will be crucial. We invest in your personal development from day one, and flexible working options are available.

  • Support the store management team across all product areas, including back of house and store operations when needed.
  • Manage a team to deliver excellent service, accurate stock processes, and maintain a commercial, operationally efficient, and safe environment where targets are met.
  • Create an atmosphere that supports, motivates, and inspires your team to perform at their best.
  • Demonstrate a hands-on approach by working alongside your team in all commercial and operational activities.
  • Ensure communication remains up-to-date and accurate to meet business needs.

We offer amazing benefits (see below).

About you

  • You are passionate about our customers, people, and products. Your energetic approach inspires and motivates others, fostering a great working atmosphere and team spirit.
  • You have exceptional commercial understanding and know how to create a fantastic shopping experience.
  • You are a team player who thrives in a results-driven, fast-paced, and challenging environment. You adapt quickly to change and bring your team along with new objectives.
  • You are a great communicator, approachable, and able to work with people at all levels. You stay calm under pressure and have realistic expectations.
  • You can problem-solve, make sound business decisions, challenge processes confidently, and generate innovative ideas to advance the business.
  • You are confident in handling people issues.
  • You are an effective multitasker who can plan, organize, and prioritize workloads.

In accordance with Home Office guidance, successful candidates will need to evidence their right to work in the UK before employment begins. This role is not typically considered for sponsorship under the Skilled Worker route due to relevant Home Office requirements.

What\’s next

  • Excellent rewards for great performance.
  • 25% off most NEXT, MADE*, Lipsy*, Gap*, and Victoria\’s Secret* products (*when purchased through NEXT).
  • 10% off most partner brands & up to 15% off Branded Beauty.
  • Sharesave Scheme.
  • 75% off a generous work wardrobe allowance (minimum 6-week contract).
  • Early VIP access to sale stock.
  • Exclusive deals from over 3,500 retailers via our online benefits platform.
  • Discounts at Staff Shops.
  • Access to free health and wellbeing services, including digital GP.
  • Life assurance and discounted health plans.
  • Financial wellbeing resources.
  • Opportunities for apprenticeships (England stores only).
  • Online and in-store discounts with next-day collection.
  • Support networks and Wellhub gym memberships.

Conditions apply to all benefits. These are discretionary and subject to change. We support all candidates during the application process and provide workplace adjustments upon request. For support due to disability or long-term conditions, contact us at careers@next.co.uk or call 0116 429 8726 / +44 116 429 8726 (line hours vary).

Job Info

  • Job ID: N89657
  • Category: Next Stores
  • Posting Date: 27/05/2025 14:39
  • Apply Before: 21/06/2025 22:59
  • Full-time
  • Location: NEXT UNIT 3B LUTON RETAIL PARK GIPSY LANE, LUTON, BEDFORDSHIRE, LU1 3JH, GB

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Sales Manager - Luton Retail Park (N89657) employer: NEXT Retail Ltd.

Next is an exceptional employer, offering a dynamic and supportive work environment at our Luton Retail Park location. With a strong focus on personal development, flexible working options, and a culture that prioritises teamwork and outstanding customer service, we empower our Sales Managers to lead with confidence and creativity. Our comprehensive benefits package, including generous discounts and health services, ensures that our employees feel valued and motivated to thrive in their roles.
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Contact Detail:

NEXT Retail Ltd. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Manager - Luton Retail Park (N89657)

✨Tip Number 1

Familiarise yourself with Next's values and customer service philosophy. Understanding what drives the company will help you align your approach during interviews and discussions, showcasing how you can contribute to their mission.

✨Tip Number 2

Prepare specific examples from your past experience that demonstrate your leadership skills and ability to motivate a team. Highlight situations where you successfully improved team performance or customer satisfaction, as these are key aspects of the Sales Manager role.

✨Tip Number 3

Research the latest trends in retail and fashion, particularly those relevant to Next. Being knowledgeable about current market dynamics will allow you to engage in insightful conversations during the interview process, showing your passion for the industry.

✨Tip Number 4

Network with current or former employees of Next if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.

We think you need these skills to ace Sales Manager - Luton Retail Park (N89657)

Leadership Skills
Team Motivation
Customer Service Excellence
Commercial Awareness
Effective Communication
Problem-Solving Skills
Multitasking Ability
Organisational Skills
Adaptability to Change
Performance Management
Coaching and Development
Conflict Resolution
Sales Strategy Implementation
Operational Efficiency

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Manager position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent customer service.

Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, achievements, and skills that align with the job requirements. Use bullet points for clarity and focus on quantifiable results to demonstrate your impact in previous positions.

Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of how your experience matches the role. Highlight your passion for customer service and team leadership, and express why you want to work for Next.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.

How to prepare for a job interview at NEXT Retail Ltd.

✨Show Your Passion for Customer Service

As a Sales Manager, your role revolves around outstanding customer service. Be prepared to share examples of how you've prioritised customer satisfaction in previous roles and how you can inspire your team to do the same.

✨Demonstrate Leadership Skills

Highlight your experience in leading and motivating teams. Discuss specific strategies you've used to coach team members and create a positive working atmosphere, as this is crucial for the role.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've successfully handled challenges or improved processes, and be ready to discuss these in detail.

✨Research the Company and Its Values

Familiarise yourself with Next's mission, values, and recent developments. Showing that you understand the company culture and how you align with it will demonstrate your genuine interest in the position.

Sales Manager - Luton Retail Park (N89657)
NEXT Retail Ltd.
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