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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and operational excellence.
- Company: Join Card Factory, the UK's leading retailer of greeting cards and gifts with over 1,000 stores.
- Benefits: Enjoy 25% discount, financial support, and opportunities for apprenticeships and development.
- Why this job: Be part of a passionate team celebrating life's moments while growing your career in a dynamic environment.
- Qualifications: Must be customer-focused, have leadership skills, and be commercially minded.
- Other info: Exciting prospects await for those who are enthusiastic and ready to make an impact.
The predicted salary is between 28800 - 43200 £ per year.
About the job
Location: Wilmslow, Cheshire
Contracted Hours Available: 2 x 16hr Vacancies
We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store!
In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.
The day to day
You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.
About You
What we’re looking for:
Why join us
If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.
Sound like a perfect fit? Apply today and let’s make every day a celebration!
Team Leader employer: Card Factory
Contact Detail:
Card Factory Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Card Factory's values and mission. Understanding their focus on customer experience and operational excellence will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples of how you've successfully led a team in the past. Highlight your leadership skills and any experiences where you improved customer service or store performance, as these are key aspects of the Team Leader role.
✨Tip Number 3
Research the local market and competitors. Being knowledgeable about the retail landscape in Wilmslow will demonstrate your commercial awareness and commitment to driving growth for Card Factory.
✨Tip Number 4
Show enthusiasm for the role and the company culture during your interactions. Engaging positively with the recruitment team can set you apart from other candidates and showcase your fit within the Card Factory family.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Team Leader position. Tailor your application to highlight how your experience aligns with their needs.
Showcase Leadership Skills: In your CV and cover letter, provide specific examples of your leadership experience. Mention situations where you successfully led a team or improved customer service, as these are key aspects of the role.
Emphasise Customer Focus: Since the role is centred around customer experience, make sure to include any relevant experience that demonstrates your commitment to customer satisfaction and operational excellence.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the role and the company. Use it to explain why you want to join Card Factory and how you can contribute to their success.
How to prepare for a job interview at Card Factory
✨Show Your Passion for Customer Experience
Make sure to express your enthusiasm for celebrating customers' life moments. Share examples of how you've previously enhanced customer experiences and how you plan to do the same in this role.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and provide specific instances where you've successfully led a team. Highlight how you motivate others and ensure that everyone is aligned with the company's goals.
✨Be Commercially Minded
Familiarise yourself with retail performance metrics and be ready to discuss how you can contribute to commercial growth. Show that you understand the importance of data in driving store success.
✨Engage with Enthusiasm
During the interview, display your enthusiasm for the role and the company. Engage with the interviewer by asking insightful questions about the team culture and the company's vision for the future.
