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- Tasks: Join our team as an Application Support Engineer, tackling software support and SQL challenges daily.
- Company: We're a thriving Software House, dedicated to innovation and client satisfaction.
- Benefits: Enjoy a competitive salary of £32K, formal training, and no shift work – just 9-5!
- Why this job: Be part of a dynamic team, gain valuable skills, and make a real impact in software solutions.
- Qualifications: Previous experience in software support and good SQL skills are essential; training provided!
- Other info: Office-based role in Leicestershire; all backgrounds welcome to apply!
The predicted salary is between 27360 - 38400 £ per year.
Application Support Engineer, Software Support Engineer, ERP, SQL Server, T-SQL, Software Implementation, Solution Architecture, Enterprise Software, Databases, 1st -3rd line, Service Desk, External Client Support – 32K
Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work – whoop whoop!) The office is based in the Leicestershire area.
The skills needed for this role are:
* Previous experience of working in an Application Software Support / Customer Support role
* Experience in call logging and dealing with 1st-3rd Line Software Support issues
* Experience in working within a similar environment such as Enterprise, CRM, or Financial software.
* Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
* Software implementation – remote and onsite
* Some understanding of how programming works
* Strong verbal and written communication skills
Salary: competitive starting salary 32K and benefits.
You must be able to pass a pre-employment screening due to the nature of my client’s customers.
This is an office-based job.
If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox and I shall contact you soon after. If you don’t have a CV ready just send me an email and we can talk through the role and you can get a CV together later. Find me on LinkedIn or Twitter @ITRecruiterJo
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
Jo Bevington
Recruiter:
Jo Bevington
Phone: 0161 913 2621
Email: jo.bevington@ascentpeople.co.uk My Social
#J-18808-Ljbffr
Application Support Engineer – SQL employer: Ascent People Ltd
Contact Detail:
Ascent People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer – SQL
✨Tip Number 1
Familiarise yourself with SQL Server and T-SQL. Brush up on your skills by working on sample databases or projects that require you to write scripts and interrogate data. This hands-on experience will not only boost your confidence but also demonstrate your practical knowledge during interviews.
✨Tip Number 2
Gain a solid understanding of the software support process, especially in a customer-facing role. Consider volunteering for support roles or internships where you can practice logging calls and resolving issues. This will help you articulate your experience effectively when discussing your background.
✨Tip Number 3
Network with professionals in the software support field. Join relevant online forums or LinkedIn groups where you can connect with others in similar roles. Engaging in discussions can provide insights into the industry and may even lead to referrals for job openings.
✨Tip Number 4
Prepare for potential technical questions by reviewing common scenarios faced in application support. Think about how you would approach troubleshooting various software issues and be ready to discuss your thought process. This preparation will help you stand out as a knowledgeable candidate.
We think you need these skills to ace Application Support Engineer – SQL
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Application Software Support and Customer Support roles. Emphasise your skills in SQL Server, T-SQL, and any previous work with Enterprise or Financial software.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with call logging, 1st-3rd Line Software Support issues, and your understanding of programming concepts. Show enthusiasm for the role and the company.
Highlight Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively with clients and team members.
Prepare for Pre-employment Screening: Be ready to pass a pre-employment screening. Ensure you have all necessary documentation and references prepared, as this may be required due to the nature of the client's customers.
How to prepare for a job interview at Ascent People Ltd
✨Brush Up on SQL Skills
Since the role requires good SQL Server and T-SQL knowledge, make sure to review your SQL skills. Be prepared to discuss how you've used SQL in previous roles and consider practising writing scripts or querying databases to demonstrate your proficiency.
✨Understand the Software Support Landscape
Familiarise yourself with common issues faced in application support roles, especially in enterprise software environments. Be ready to share examples of how you've resolved similar issues in the past, as this will show your practical experience.
✨Communicate Clearly
Strong verbal and written communication skills are essential for this position. Practice explaining technical concepts in simple terms, as you may need to communicate with clients who aren't tech-savvy. This will help you stand out during the interview.
✨Show Enthusiasm for Learning
The company offers training and certifications, so express your eagerness to learn and grow within the role. Share any relevant experiences where you've taken the initiative to learn new skills or technologies, as this demonstrates your commitment to professional development.
